Birchwood Inn, BW PRemier Collection

Even though this hotel is an older property, it has been updated and is clean. It is conveniently located with plenty of services close by.

Very nice hotel. Nice quiet location. Pool activity area is great. Very good workout room.

Excellent services 💯

洒店服務非常好，房間乾淨，停車方便，離機場十多分鐘，

Having stayed here a lot when it was a Holiday Inn, I expected that under new ownership, especially being under the Best Western Premier Collection, it would be new and improved; instead its old, dirty, and dated. There have been no improvements to the property. The beds, TV, and furniture are old and worn. The crazy part? They got rid of the included breakfast in favour of an expensive pay breakfast. It’s insane! Also, are you a new couple who still likes a bit of bathroom privacy? Don’t stay here. The barn doors to the bathroom don’t close all the way and have gaps. You can literally see right into the bathroom because of the placement of mirrors. What a strange choice. This hotel is now a downgraded Holiday Inn, but without the status from Holiday Inn. I should have travelled a bit gather and stayed at the Holiday Inn. Now, you’re paying a premium price for a subpar experience.

This hotel is beautiful. The front desk staff are courteous, especially Jennifer, she went above and beyond. All the staff here are in incredibly friendly, big shout out to Angela as she has been incredibly helpful, she leads by example with a positive attitude. This hotel remembers the small details that make your stay feel catered too. I used to be a Bonvoy Titanium elite, I no longer stay with them. I prefer IHG their rewards program is way more accommodating. The rooms are fresh and comfortable. If you’re looking for room service, their restaurant portions are generous and delicious. The whole hotel is very well taken care of and clean. For such a large hotel it is very quiet. Thank you Holiday Inn Airport West.