Residence Inn St. Paul Woodbury

This is the very WORST hotel I have EVER stayed at. I traveled out of state for over 20 years, necessitating hotel stays every week, so I am a very good judge of what the staff of any hotel should be providing and relating with guests. The Woodbury Resident Inn's management put their staff over the needs and concerns of their guests. The staff themselves were never available. When one could be engaged they were rude and had no interest in meeting the needs of the guest. I was staying there due to my home flood. I was EVICTED! Evicted from a hotel!? The rational given "the safety and wellness of my staff members come first". What about the safety, wellness, happiness of guests. This was from 'Mikala Ness, Assistant General Manager, Residence Inn, Woodbury-St. Paul I could go on and on and on about the despicable behavior of the desk staff and assistant manager, but I think you get the message.

We stayed in the suites. It was fabulous. Front desk Mary was wonderful and breakfast crew super friendly and pleasant. Thank you! We will definitely be back.

Lukewarm hot tub followed with lukewarm staff. Lukewarm hot tub followed by Lukewarm staff.