إيه سي هوتل باي ماريوت ووستر

Good location , easy to get to Holy Cross! Very clean Front reception- staff friendly

Отель неплохой, но Очень плохая шумоизоляция, слышно все в коридоре и на улице Очень плохая уборка в номере, было грязно при заселении

very new, clean and updated. very upper class feel as far as design and staff..we had excellent experience with all.

I stayed on Saturday, July 19 for a wedding. I am a Marriott member, so I received the email telling me to check in early through the app. In the app you are able to pick your check in time and I chose 3pm, giving me enough time to get ready before the shuttle arrives for pick up to the ceremony. We get to the hotel after 3:30pm, due to traffic and I’m told rooms are not ready. At 4pm I go up to the desk and the gentleman tells me the rooms are still not ready. I tell him that the shuttle will be here in an hour and my husband and I still need to get ready. He informed me that the hotel was totally booked last night and is again tonight and that there are a lot of rooms to clean. I told him that isn’t my problem, that’s the hotel’s problem and maybe they need to hire more staff for housekeeping. I told him that was bad customer service. Finally at 4:20pm are rooms are ready. The gentleman hands me a list of restaurants, he informs me just in case I miss the wedding. I work at the largest university in Massachusetts and I make reservations every week for our staff and faculty and they have never had issues like this. I will never come back to this hotel again, nor send anyone else there too.

This hotel was built in 2018. It is the only hotel in Worcester that is considered a luxury hotel. I routinely stay at AC Hotels when I travel. My room was large clean and comfortable. The bathroom was clean and very nice. The workout room was also clean and very large for a hotel. After reading the online reviews for their breakfast I decided to eat elsewhere. Overall, I recommend staying here if you are in town.

Great stay Overall excellent stay. Rooms were gorgeous, parking was simple, and the location was great. The only thing I would say is that they could have at least offered complimentary breakfast