Apartments at Number 10 the Abbey

Style over substance Om arrival we had our room change toa larger room however tye shower head was so scaled up we couldnt get much water out The towels ee had were frayed and ready for the bin. I did get reception to change them but also the towels are too small. The windows could do with a clean along with the net curtains that are grunby and torn. The hotel has so many positives and are let down by the negatives. Im not sure if we would stay again which is a shame. Maube if improvements are made we nay reconsider

Excellent place to stay. The rooms are well equipped, the location is perfect and the bed was super comfortable. It was perfectly clean and superb value for money for such a quality hotel. Only downside for us was that there wasn't a breakfast but to be fair they even had a deal at a local cafe but we didn't use the option!

Really enjoyed our stay at No 10 the Abby. The apartment/Room has everything you need for a short stay. Very well equipped, tea and coffee making facilities, cooker, oven and microwave, crockery etc, everything you need to reheat or rustle up a quick meal. Nice comfy beds,

We were frustrated that we booked and paid on the same day, needed to cancel one of the rooms and were told no refund as they have a 60 day policy. We were not advised this prior to booking and it hadn’t even been a day.it wasn’t as clean as we first thought. Currently waiting for a response and happy to update late if possible. Everything looked nice but cleanliness wasn’t high on the agenda in my opinion. The banisters are sticky, the glass and carpets weren’t clean, there were lights not working but the whole place was roasting!! To be fair, we could escape the hallway into our room which had its own thermostat and we could open the window. The net (which wasn’t very clean) did fall down in doing this as not secure. The bed felt small, sheets weren’t fitted well and exposed the mattress. Bulb out in the bedroom. Wooden floor slats are separating quite badly and there is a loose tile in the bathroom. The sink taps turn on the wrong way and if you forget which way they should be, the whole tap spins around. The bathroom wasn’t very clean and I did take photos of this. I was asked if everything was ok and I did say yes, it wasn’t ok, but by this point it was too late anyway.

We stay here regularly a few times a year and have always enjoyed it but now notice that a few maintenance issues are spoiling our stays. The toilet cisterns are continually filling and dripping, the shower heads are clogged with limescale and need replacing. The shower water always floods the floor and the grouting needs a refresh. We reported that the toilet wasn’t flushing and the heating wasn’t working over Christmas and were quickly offered a new room which was better. It’s a shame that the lack of maintenance is now becoming obvious. The staff are always helpful and the cleaning is done to a high standard.

No. 10 The Abbey is a great place to stay! My apartment was beautifully decorated and very well equipped. The apartment was warm and cosy and the bed was very comfortable. The town centre is only a short walk away and has a number of interesting independent shops.