Days Inn & Suites by Wyndham Grand Rapids Near Downtown

******* did not mention that amenities are not open like pool and game room

The building and parking lot are nasty . The staff was ok, the room was ok the bathroom is so small and there was peeling paint all over the tub. The only thing they offered for breakfast was donut holes, toast and cereal

Good hotel to stay

The price was good. Staff was cocky. Submitted a pre-check on the evening before arrival, informing them we would arrive at 3:00 pm. Arrived and, before even greeting us, the check-in clerk stated “no rooms are ready. They’re still being cleaned.” Then, he asked which hotel we were staying at (it was a split brand hotel). Told him we found it had to believe that, every single room wasn’t ready at the very time of check in and if I submitted my arrival time, what good was it? He went into the back for awhile, came back and printed out a booking sheet. He verbalized our room number handed us a room card and turned away. No greeting or thanking us for our stay…nothing. At checkout, he was at the desk again. I said checking out of room “$$$” and he said “all set bye bye.” And turned away. If they had a personable and mannerly employee working the desk, they would get more customers. We won’t stay there again. Area surrounding to hotel felt unsafe. No nearby food. It’s not worth the savings. Room annd bathroom were unclean, but the beds were very comfortable.

The floor in our room wasn’t vacuumed. The table was very wobbly. The pool was closed. The toilet seat was loose. Ice was only available on the third floor. The digital clock was broken. We needed three towel sets, but had two. This is not a 5 star property, so I expected some of this. The staff was helpful, the bed was clean and comfortable, the soap, shampoo, and conditioner smelled amazing. The laundry was efficient.

right near all the food