Xiamen Liu Yuan Smart Hotel(Zhongshan Road Railway Station)

Customer service was excellent. Front desk staff was very friendly and helpful. They could also wash your clothes for free if you needed it. Hot water was very good, and the room was clean. There were some additional bottles of water available in case you finished your 2 bottles which were provided in the room. The location was very convenient. I took BRT from airport and got off at Douxi Rd and then walked less than 10 minutes to get to the hotel. There were a lot of eateries and 2 super markets along the street. I recommend this hotel.

At first glance the hotel looked fine, the reception looked bright and well presented but that’s where the good feelings ended. I wasn’t expecting a lot but really what I received was below that level, much below the most basic of standards. The walls were marked and dirty, the mattress possessed not a single shred of comfort. After explaining my issue with the guy from reception, they were so kind to switch my room and later found a second mattress protector had been put on to the bed in my room. This was because I spoke Chinese and persisted that the empty rooms had not yet been checked into. They were quick to change this and I appreciated that. I understand that the pandemic has been a shocking time for those who are in the hotel business but this property needs a complete overhaul. I had no fault with the staff but the management would do well to make the rooms more comfortable, the staff don’t deserve disgruntled customers.

這酒店真心不錯！有停車場可免費停，自駕遊超方便~一進大堂就看到玫瑰花噴泉，超浪漫的！房間乾淨整潔，東西都很齊全。服務員態度超好，見面就微笑問好，有問題馬上解決。位置也超讚，離中山路也近，交通很方便。下次來玩一定還住這兒！強烈推薦！

從踏入酒店起就感受到賓至如歸的服務，前台熱情高效地完成入住手續 房間乾淨整潔，床品柔軟如雲，智能設備操作便捷 酒店位置優越，步行可達商業區與地鐵站 乾濕分離設計合理，水壓充足且出水快 性價比很高 還有很多免費服務

酒店的位置很好,從北站可以直接坐快速公交BRT。附近就有很多廈門名小吃,麪線糊、沙茶麪、燒肉粽，味道都不錯。服務也非常好，有免費的洗衣服，還有不限量礦泉水，走的時候老闆娘還送了伴手禮，值得推薦！

這家酒店太好了，服務超級棒，一來就端茶送水，大堂布置的很好看，有提供免費的咖啡、飲料，冰礦泉水、茶點，還幫忙提行李和送快餐。走路就可以去中山路步行街，去景點也都有直達公交車，交通很方便。房間乾淨衞生，很用心，總之太值了，下次再來！