Guest User
September 8, 2024
A bit disappointed to be honest. I booked a business king room for a trip. First of all, there was the security issue. The door lock was broken (no card was needed at all, anyone could open it directly from the outside. The front desk explained that it could be locked from the inside, but when I was out, the front desk said there were cameras monitoring the corridor and told me not to worry. How could I not worry?)
The second issue was the hot water problem. I wanted to take a hot shower when I was tired at night. As a result, I turned it on for a long time, but it was always cold water without hot water (I tried both sides, both were cold). I reported it to the front desk, and the front desk said to check it. After about half an hour, the front desk did not respond, so I called again When I called the front desk, they said the equipment was broken and was being repaired. I was told that it would be fixed soon. I called back and forth several times, and they said it would be fixed soon. It was a bit perfunctory. As a result, there was no hot water when I fell asleep. The next day, when I woke up until I checked out, there was no hot water in the room. It was terrible.
Then there was a hygiene problem. I found a cigarette butt right under the bathroom. I don’t believe that such a big cigarette butt can be invisible. It may also be negligence.
In addition, the toilet is not fixed very stably. You need to shake it twice when you sit on it. You need to get used to it. Finally, there is no curtain in the bathroom. It is connected to the room. Friends who like to get up late in the morning, please be cautious.
In short, it is a bad check-in experience
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