مستخدم نزيل
9 مايو 2025
Stayed one night on a photo shoot in Gozo and have used this hotel on several occasions. It is a standard 3 star hotel and nothing special except for location, perhaps. However, this was a very poor experience and illustration of poor standards. Firstly, I booked a double room but on check in, it was claimed i had booked a twin room and most insistent until I showed the paperwork.I had requested a bath but the water was not very hot and in the morning, the shower unit only worked if one held a pulled bout handle whilst washing with the other. When i reported this to the duty manager that the room had not been checked properly by housekeeping, he denied this. As a retired hotel inspector, one of the standard tasks is to check bathroom and implements. mine was broken and I even said I would show him the problem; he declined. Pillows were so thin to make for an uncomfortable sleep Breakfast was basic and my only issue was that I wanted tea to drink but not english tea. I was asked to pay extra for another tea bag. next time, I will pay more for hopefully a better experience as this was poor and cheap in every sense
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