Guest User
May 14, 2025
I was on a business trip to a strange city a few days ago. I was exhausted when I arrived at the hotel late at night. As soon as I arrived at the front desk, I saw a young man with a sweet smile coming up to me and whispered, "You look tired, right? We specially prepared honey water for late guests. Have a cup to warm up your body first." While he checked me in skillfully, he kindly reminded me of the elevator location and breakfast time, which made me look at him twice more. When I saw the name on his badge, I silently remembered it, Lanqiao. The gentle tone instantly relieved me of the fatigue of the journey.
After checking in and entering the room, I found a handwritten note on the bed: "I saw that you noted in your order that you like rose fragrance, so I sprayed rose fragrance for you in advance. I hope you can have a good sleep." The handwriting was neat and warm. It turned out that the young man at the front desk not only remembered my needs, but also quietly told the room sister to make special arrangements. When I went out the next day, I met the housekeeping sister who was cleaning the corridor. She smiled and said hello: "Did you sleep well last night? Call me anytime if you need anything." When I came back from going out in the afternoon, the room had been tidied up as new. Even the notebook I casually spread out was carefully closed and placed in the middle of the desk. There was also a fresh fruit basket on the bedside table.
This stay was really full of surprises. I especially want to praise the housekeeping sisters. They made the room feel like home with their silent efforts. From the notes on the bedside to the neatly placed slippers, from the spotless bathroom to the bedding with the smell of sunshine, every detail shows their professionalism and thoughtfulness. The warm reception of the front desk brother is like the warm sun in winter, and the meticulous service of the housekeeping sisters is like the breeze in spring, making people feel comfortable and at ease. Such a thoughtful hotel, I must stay again next time I come to this city!
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