Hampton Inn Yazoo City

Over the years I have stayed at the Hampton Inn several times while visiting family in Yazoo City and have watched it steadily go downhill. On this trip I was surprised to see that they are in a renovation project upgrading rooms and other areas of the hotel. The room we had was very large, clean with a comfortable king bed. The walls and rugs did not have any stains on them as in previous stays. Bathroom was also clean and had a nice shower head. This hotel has always had great employees who were very nice and helpful and on this stay we found them to be the same. Breakfast was typical Hampton Inn with eggs, breakfast meat and potatoes. Nice to see that they are upgrading the hotel and I’ll definitely stay here again while visiting my relatives.

Unfortunately The staff in the restaurant area was very nice and friendly. The staff at the front desk this morning wasn’t personable, understanding or helpful. Asked for a few extra minutes to check out and was informed that the quota had been reached for late checkout. It wasn’t as though I asked for hours just a few minutes. A compromise could have been made for good customer service and satisfaction.

I liked that it was close to walmart and the interstate. The continental breakfast had plenty of options, which was nice.

Not the best stay we’ve had at this location. The room was uncomfortably hot when we got there, the refrigerator was warm and the knob to change the temperature was broken off. There was a brown spot on the sheets of one of the beds, that was quite concerning. We also made them aware there would be a family of five in the room there were only three bath towels. Also the stench of **** as soon as we opened the room door as we were leaving could knock you out.

Great customer service

Nonsmoking??? It was supposed to be a nonsmoking room but smelled like it had been smoked in multiple times so it shouldn’t be sold as a nonsmoking room anymore.