Caucasus Hotel

服務非常的差！廣大同胞避避雷啊！對本國人就很積極，我去明明預訂手續證件都沒問題，拖了好幾個小時辦理不了入住！態度還很惡劣，非常過分

亞米尼亞旅行一個月，住過好多酒店，高加索酒店非常滿意，服務，衞生，屋裡的設施都非常好

All right

Nice hotel, nice view outside. Overall good impression

Отличный отель! Надо было бы снять звезду за то что для оплаты напитков в бассейном баре надо бежать из воды, проходить до кассы, оплачивать, нести чек в бассейн (стойка бара в бассейне) и только потом наслаждаться напитками которые тебе начнут делать. Это омрачило и вызвало непонимание у меня, прекрасно разместившейся на чудо качельках у бара в бассейне. Но благо ситуацию спас муж и взял на себя беготню.

Booked a smoking room with balcony , soundproof room 2 days before arrival. While checking in they told that our payment didnt go through without checking all the systems they use for selling packages , we got told that the reservation wasnt made even though we had an email confirmation .After we booked another room similar on site again without having nowhere to go at that moment they came back to us telling that they got our previous reservation in another system confirmed and that they were just sorry. We didnt get refund for 2nd room booked on site. Long story short we got non smoking room nearby the noisy stuff room for $164 instead of $82 The pool is not private for guests as its shown. It is being used by people who pay to use it too. The room is small, the mini bar had used drinks in the rooms, the carpets were dirty and we waited hours to get room service as we needed towels. The stuff is talking and laughing like theyre the only people on the floor next to our room. The manager Levon is acting like the guest is the problem since the first second we got in and argues instead of making the biggest problem look a little better. Horrible service. Do not recommend