Yinchuan Drum Tower Tongfu Madison Hotel

We came to Yinchuan to visit Helan Rock painting mountain an Xixia tomb so we didn't see downtown that much. The hotel is in the center of the district, near the drum tower, surrounded by stores and restaurants, easily to find everything you need. The staff of the hotel didn't speak English but they're polite and kind. On the day we checked out there's a misunderstanding: they said we had to pay them while we had already prepaid via TRIP.com. We showed them the receipt in Chinese but they couldn't find it in their system. After 15 mins they let us go. We confusedly contacted TRIP customer service and were informed clearly there's no problem at all with our payment. TRIP dealt with the hotel themselves. I wouldn't complain the hotel about this since such thing could happen but I suggest you to always keep the receipt in Chinese and contact TRIP customer service suddenly and let them deal with the hotel, especially if your train is about to leave the station :)

Hotel is new and luxurious, great location very central and dynamic neighbourhood yet bedroom is calm and I got good nights sleep. Special mention for the staff that is super friendly and warm! Nice people!

酒店的主題是大話西遊。 酒店很新，設施都是一線品牌。 衞生乾淨，毛巾柔軟。 地埋位置離鼓樓很近，附近購物，餐飲方便。 服務很熱情，從管停車的大叔，到迎賓的小夥都是主動服務，有求必應。我們早到了，還幫忙房型升級了。還有前台的小田，臨走還特送了小禮物。早餐有有鮮枸杞有特色。 建議以後分吸煙樓層和禁煙樓層，餐廳應該禁煙。

位置很好，步行三分鐘就是鼓樓。雖然在商業街附近但是窗户隔音很好，基本聽不見下面聲音。衞生間比較大，三分離設計很實用，體重秤也很實用。房間衞生打掃非常乾淨。入住時前台的姑娘（忘記記叫什麼名字了Sorry！）和第二天的前台小海温柔周到，有幾個小問題全都幫我們想到了，家人非常滿意，感謝！

前台服務很好 房間安排的很滿意 小張服務好 早餐也很滿意 出門就是步行街

服務滿意，房間設施設備齊全，小海服務到位，位置交通便利，房間浴室好用，衞生乾淨