Stellar Amber Resort Hotel

The service was outstanding. They contacted us even before we reached Ya'an to guide us on the local roads. They waited for us at the parking lot and helped carry our luggage to the room. What's more, because it was cold, they had already turned on the heating for us. As for the environment, it was raining and foggy, so catching a glimpse of the scenery was purely a matter of luck.

It was a shame that it rained during our visit, and the fog was so thick we couldn't see a thing. The hot water in the shower barely lasted two minutes. To top it off, there was no door for the bathroom, and the breakfast was truly awful.

Mount Niubei remains the premier viewpoint for Mount Gongga. We were incredibly lucky with the weather! The day before was stormy with strong winds, lightning, and heavy rain, but it cleared up beautifully the next morning, allowing us to witness a stunning sunrise, a breathtaking sea of clouds, and the majestic sun-gilded peaks. This hotel boasts the best facilities on Mount Niubei. While it is on the pricier side, it's absolutely worth every penny. The only drawback is the lack of a shuttle service. It would be perfect if they offered pick-up and drop-off.

Our first day had fantastic weather, but we unfortunately missed the sea of clouds. All we saw were snow-capped mountains against a clear blue sky, which was merely okay and not particularly impressive. Perhaps my expectations were set too high. As many other reviews have noted, the travel arrangements involved excessively long waiting times for transfers, something that definitely needs to be addressed.

Facilities: The bathroom's shower and sink were quite rudimentary. The shower's hot water couldn't be regulated; it was scalding hot, making it virtually impossible to shower comfortably. Furthermore, there was no hot water at the sink, which was quite inconvenient. To top it off, water was constantly dripping from above the room door, making it easy to get dripped on when entering or exiting. Cleanliness: The room was reasonably clean. Environment: The overall environment was quite good, offering exceptionally convenient views of the hot springs. If you weren't keen on heading to the observation deck, you could comfortably enjoy the sights right from your room, even while relaxing in bed.

While the room itself was a bit basic, the butler service was absolutely excellent – so thoughtful and attentive. Honestly, I'd say they're a reputable establishment.