هوتل لايف ماكس يوكوهاما كاناي إكيماي

The room had very bad smell and the desk was old and dirty. The cleaning staff was talking on the phone very loud using the speaker for nearly one hour with her friend, it was very annoying. Lastly, I wanted leave my luggage for one hour during my early lunch after check out, but the front staff refused it. This is my first time that a hotel refused to keep a luggage. I won’t use this hotel next time, I will also leave a bad review on other sites to warn people not to have a bad experience there.

Good and accessible Very small room but decent cleanliness Enjoyable stay

The location is great being very close to Kannai station, the room was clean if small, the price was reasonable and the Wi-Fi was OK. I had two issues during my stay: 1. During my check in, the staff kept asking me if I wanted to leave my luggage. I had no idea where this was coming from and I said I’ll take my luggage to my room. They asked me about two more times if they could keep my luggage. After this, I said no I had no luggage even though I literally had it next to me. Then they said “Ah OK, we apologize for our misunderstanding” and then gave us our key. What was this all about? 2. They don’t allow you leave your luggage after you check out. In all my life, this was the only place that had this policy.