مراجعاتKagura House

Place is very nice, clean, looks recently renovated. The staff very nice and kind, he used translation so no issue with communication.

離雪場近，自助check in，毛巾牙刷沒有。

老板娘的服務態度很好, 回應也很快回應及友善幫忙, 但是員工則欠佳 地點距離滑雪場很接近, 適合家庭選擇居住推薦

Check-in snafus Hotel is okay from a room/cleaniness. Check-in was a problem with both ********** and the actual check-in. ********** doesn't handle international travel well as they didn't put in that the room we chose was double occupancy. It's not in our receipt which is telling me that it probably got lost in the email to the hotel. It's in the app but apparently that wasn't relayed to the hotel. When we checked in, the reception said it was for single occupancy although we paid the double rate already which is a ********** issue. The other issue is the reception person didn't actually speak Japanese in Japan. He had to go through an auto-interpreting device to speak to us in Japanese which is weird because you expect the hotel to speak the native language of the country. It would been fine if they don't speak English but not being able to greet us in Japanese and deal with issues in Japanese in Japan is a problem.

素泊まりには丁度良かったです

寝るだけなら十分です。