مستخدم نزيل
15 يوليو 2025
Not 5 star unfortunately. And we have stayed in plenty of resorts/places all over the world that have 5 star rating. It’s annoying when it’s advertised as so but when you get here, It really isn’t. The concept is good but the execution has not been delivered. 5 star hotels have: Room service High quality bed linen Turn down service High quality drinks Varied daytime activities High end entertainment of an evening Waiter service from your sun loungers Areas cleaned and looked after. This place doesn’t have any of that unfortunately. It’s not a bad place to stay but you are very limited as to what it offers. There is only one pool (which is fine) but the kids pool isn’t a kids pool. It’s tiny to be honest, more like a plunge pool. Can sometimes get overcrowded also. Food is ok, as with any all inclusive, it’s gets a bit repetitive There is NO daytime activities, apart from yoga and pilates. Evening entertainment is very dull also. No atmosphere at all. No events team at all. The room is cleaned but can tell that is reused rather than refreshed a lot of the times. Very musty smells in room also. The grounds of hotel are unfortunately not well kept and quite barren. Some staff are lovely, some seem fed up already! Why have music inside? Why not have it outside where the acoustics would be much better and everyone can hear the music. Everyone always crammed together on top bar outside. People pay fortunes for a resort like this and it’s disappointing when it’s a like it or lump it kind of attitude. What’s disappointing is the fact that it’s advertised as a 5 star when clearly it’s not. But I think that’s happening quite a lot these days with these holiday companies advertising something it clearly isn’t.
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