Galaxy, BW Premier Collection

房間很一般，但是我看了在當地的確屬於OK的了，歐洲酒店內部設定也就這樣，但是花園連着沙灘還是非常漂亮的

Starting with the positives, the hotel was clean and tidy throughout, our room was cleaned daily to a high standard and our towels were replaced regularly. The location is brilliant, it is on the beach front and a 5 minute walk to the main ***** where there is many restaurant and bars. On the most part, the staff are very helpful and always on hand to assist with any needs, unfortunately the same can’t be said for the manager and a small selection of the staff. To put it simply, the pool situation is a JOKE. The infrastructure of the hotel CANNOT accommodate for the large volume of guests they have at one time. There is only 1 adult pool for the guests to relax around with only a small number of sun beds available. This means that it is extremely difficult to secure a sun bed throughout the day. Many other guests began to “reserve” sunbeds from as early as 6am which is expected due to the extremely low amount of them. This prompted us to do the same, simply because that’s the only way to ensure we got one, this then prompted certain bar staff to come along and move our towels off of the bed and place them on the bar. We then returned from having breakfast to find that our chosen sun beds had been taken and there was no where else to sit. IT IS ABSOLUTELY APPALLING. Moving on, the hotel has claimed a section of the beach for the guests staying. This sounds perfect at first because of the hotel being all inclusive… The hotel then charges €10 each for a bed on the beach per day. With the weather being 30C+ from early morning, you can imagine how hot the sand gets on your feet. We found that this was the only option on some days due to lack of sun beds available at the pool. Again, this demonstrates that the hotel cannot accommodate the large volume of guests they have. The manager… Where to begin with him, we found him to be very rude and dismissive with all issues raised. He would often resort to raising his voice in attempts to dismiss any concerns/queries we had and further demonstrated a lack of professionalism and urge to ensure guest satisfaction was priority. He enforces the rules regarding dress code within the hotel, mainly aimed towards females. My partner was wearing a BEACH COVERUP over her bikini when within the hotel, it visibly covered her body from top to bottom but still deemed unacceptable??? This being said, some females can then been seen walking past in just a bikini and it was totally fine, where is the consistency? When we asked the staff member who challenged my partners attire, she stated “IT IS MY MANAGER, HE WOULD NOT BE HAPPY WITH THAT”. The soft drinks are tasteless, the COLA is possibly the worst drink I’ve ever had, completely flat and again tasteless. This is a fair review and so must be noted that the cocktails are nice, with a wide variety and the MYTHOS lager is also very nice and cold. Further to this, the evening entertainment is good by which the hotel has singers and musical bands playing until 11pm every

Aufgrund der vielen negativen Bewertungen waren wir skeptisch und hatten Angst, was uns erwartet. Zum Glück war alles unberechtigt. Ich verstehe die schlechten Bewertungen nicht und kann sie nicht nachvollziehen. Das Hotel ist klein, aber schön, wir hatten ein Familienzimmer mit 2 Schlafzimmern und Meerblick, einfach herrlich. Das Zimmer wurde jeden Tag gereinigt, Personal war freundlich und der Strand einfach ein Traum. Das Essen war gut, man konnte immer was Leckeres finden, die Auswahl war aber tatsächlich mau. Die Getränke waren nicht so gut, aber wir bevorzugen sowieso Bier und das war lecker. Einzige negative Sache war der kleine Pool (real noch kleiner als auf den Fotos), aber wer badet schon im Pool wenn man so einen Strand von der Nase hat. Wenn jemand hier Action sucht, ist hier falsch, aber für Familienurlaub einfach ideal. Wir würden gerne wiederkommen.