The Bay Hotel & Suites

Firstly , no apologies for the length of this review as this hotel merits the feedback. The hotel is definitely 5 Star contrary to some reviews and the food is 10 stars if there was such a thing. The grounds are immaculate and well kept. The reception we received when we arrived was warm and friendly and instantly felt at home. When we went to our room for the for the first time I wasn’t too happy with the sea view room I’d paid extra for. Don’t get me wrong, everything about the room was first class but the sea view was minimal. However, a quick word with the fantastic Voula at reception and we were moved to a room with a fantastic view of the beach the following day. Thank you Voula for all your efforts and making us feel so welcome. I urge you to go half board if you’re a foody. The buffet breakfast is the best I’ve ever had for quality and choice. The set evening meal (There is a choice for the main course) is five to six courses and every dish is a fine dining experience with an explanation of each dish served. Complementary bottle of water is also brought to your table. There is a beach bar on site which serves very good food (Which is far more than your usual pizzas and burgers) up until 6pm then turns into a beach side restaurant which is extra above the half board, but again, worth every penny. The beach is private and immaculate with the comfiest sunbeds ever dotted around as well as on the main beach next to the sea. Also, you have a beautiful pool next to the beach bar, with again sunbeds and cushions comfier than most beds. The rooms are a mixture of modern and traditional Greek style with a safety deposit box, fridge with complimentary bottle of water replaced each day, excellent air con, hair dryer, clothes steamer, robes, slippers, beach towels, coffee machine (Pods refilled every day) and the best range of complimentary toiletries I’ve ever come across. Rooms are cleaned daily and spotless and towels changed daily. We did find room service a bit zealous on the first morning, knocking on our door at 9am! But that was a one off and the house keeper quickly learned our routine and tended to the room when we were out for the day. The hotel is in a quiet, calming and secluded location and quite isolated but this is what we wanted. Having said that within a short walk there’s an independent beach bar to the right (Puntos Basta) which serves good food and well priced drinks up to 8pm and to the left the Calypso Bar / Restaurant on Banana Beach, which again serves good food and drinks with plenty of water sports nearby during the day. This bar is less traditional and more modern and caters more for the younger end but is not rowdy by any stretch. Regarding the water sports we had a go on the 110BHP jet ski which was €50 for 15 minutes. You get the option to buy photographs taken and / or drone footage if you wish. The drone footage is really good and a good memento. The photos and footage combined was €30 after a bit of haggling. P

The Bay Hotel & Suites is an excellently run hotel in the south-east of Zakynthos on Banana Beach. The hotel is located directly on the beautiful, private and well-maintained sandy beach. The beach slopes gently and is therefore ideal for small children. Directly behind the beach is a large freshwater pool with a beautiful bar and a well-kept outdoor restaurant under a huge shady tree. The food is very good, with a generous breakfast buffet and separate à la carte options for lunch and dinner. The staff are very well trained and extremely courteous. We stayed as a family in rooms 605 and 606, which were ideally located in the center, close to the reception and the pool. The rooms are in very good condition, with super-quiet air conditioning, wonderful sea views, and very spacious. Perfect daily cleaning. There is a hard tennis court, a tastefully decorated shop, a spa, and a very spacious, well-equipped gym with lots of equipment (strength and endurance). High-caliber audience from all over Europe. We thoroughly enjoyed our vacation in August and didn't have a single complaint!

One of the most peaceful places I’ve stayed in. Waking up to the sound of the waves and the view of the sea was unforgettable. The food at the restaurant was excellent, with a lot of choices and delicious Greek dishes. Georgia made our experience there absolutely perfect with her friendly attitude and excellent service! Chrysa and all the staff at reception were very helpful when we rented a car to explore the island.

The Bay Hotel SPA was excellent experience!! I went here three times for massages. Masseur Theodor was fantastic and he knew what he is doing to make me relaxed and peaceful. I also really like the way of his massage. SPA was very clean and calm perfect for totally brain rejuvenation. I will recommended Theodor for 100 %. I also wanted to mention that I was external client not Hotel guest. Thank you again that I was allow to use your SPA and met great masseur. I will definitely come back if I can. For a couple of occasion I tried Pool Bar food. Food also was really excellent. Every time when I ate food from card was delicious and stimulated my taste buds. Really, really recommended Poor bar meal as well.