مستخدم نزيل
15 يونيو 2025
This was not my expectation to this hotel. First thing the check in time was supposed to be at 2 pm. Unfortunately we were only allowed to enter the room at 3pm. Secondly, the cleanliness was also substandard. There were stains on the fridge and even the toilet. There were no hand towels and the housekeeper told us that it was still with the housekeeping. I suggest to train your housekeeping staff on thorough cleaning and also train frontdesk staff on how to handle such situations.
ترجمة