Best Zermatt Hotels

"Close to the train station. Although I got an upgrade to a double room, it was small (the table in front of the bed takes a lot of space). The bathroom was big and clean but outdated. The balcony was nice but not really needed in winter. Everyone can enter the ski room and the individual locker cannot be locked. Perfect for thieves."

"A very pleasant hotel in Zermatt, very design, the front desk is very warm, take the initiative to take you to the room to introduce various facilities. There was a fog on the day of the trip, I didn't see the top of the mountain, but the snow that woke up the next morning made my son very happy. The breakfast was very rich and you could order a single egg and waffles or something. The room facilities were also very good, there was a small fireplace, and it was very warm in winter. There is an open-air pool on the first floor of the hotel, and the feeling of ice and fire is still very exciting. There is a hockey court at the door. The children are practicing hockey early in the morning. It is fun to watch it next to it."

"For a truly memorable stay in Zermatt, look no further than the Traditional Julen Hotel. We travelled throughout Switzerland, and the view from our Matterhorn room was hands down the best we experienced. Waking up to that iconic peak every morning was simply breathtaking. The service at the Julen is impeccable. The staff is incredibly accommodating and went above and beyond to meet every need we had, making us feel truly welcome. Speaking of needs, be sure to grab a bite at their downstairs restaurant. The food is excellent, though the space is a little on the cozy (some might say claustrophobic) side. Don't let that deter you, though - the culinary experience is well worth it. Overall, the Traditional Julen Hotel is a fantastic choice. Splurge on the Matterhorn room for an unforgettable view, and rest assured knowing you'll be taken care of by a truly exceptional team. Highly recommended!"

"Room heater not working, 1 of the staff provide a portable heater and friendly... The hotel shoe need charges but we not taken, after that say free to us but once open is like a dirty and old 😤No quality checking..."

"Perfect hotel. Thanks to Laginabel for providing us with perfect service and upgrading us to a large apartment with a view of the Matterhorn. Here is a summary of the hotel's features: 1. The hotel is very close to Zermatt Station and View Point. It is very convenient to walk there with a suitcase in about 5 minutes. The hotel also provides a free short-term bus (Zermatt's unique battery car). 2. The hotel itself has first-class facilities, especially the new building No. 3 where we stayed this time. The view is also perfect. You can see the view of the view point from the hotel balcony. The spa facilities are also brand new. There are two outdoor swimming pools, one with a higher water temperature and the other with a slightly lower temperature. Both have surfing and massage functions. 3. The hotel service is first-class. When we checked in, the front desk lady personally took us to the room and gave us a Rome tour. The breakfast is also the most abundant in this trip, with fresh smoked salmon sashimi, various hams, cold cuts, fruits and vegetables are all fresh, and there is homelet. 4. The free bus stop of Zermatt Town is right in front of the hotel, which can go anywhere, including Glacier Paradise, Five Lakes Cable Car Station and Negrat Line Train Station."

"Thoroughly enjoyed our stay at this hotel! The excellent service rendered by the staff made our honeymoon much sweeter. Everyone was friendly, kind and always willing to help. Room was really nice and the extra sauna and open concept bathtub was a nice surprise! Breakfast spread was super delicious as well. Facilities like the wellness area include foot bath, infrared chairs, jacuzzi etc."

"Everything was good at this hotel except the automatic lights sensor which has a very annoying sound throughout our stay. Other than this, all’s well when it comes to the location, wifi was stable, room design and scenic views from the balcony were as reflected on the website and not forgetting, the complimentary shuttle to train station. Thanks for the great service, strongly recommended."

"Access from Zermatt station requires climbing a steep hill, so dragging a large suitcase was a bit of a challenge. The staff were kind and flexible with early morning check-out. The room was very spacious and clean, and the view from the balcony was amazing. The only amenities were body soap, but I brought my own shampoo and other items, so it wasn't a problem. The water pressure in the shower was also fine. I had a very comfortable stay. If I had more time, I would have liked to stay longer."

"8月下旬、日本からツェルマットへ。 こちらのホテルに2泊しました。 チェックイン、アウト共にホテル↔︎ツェルマット駅の 無料送迎があり、とても助かりました。 (チェックインの日、ツェルマット駅にホテルの名前が書かれた車が停まっていたので、運転手さんに声をかけて、乗せてもらいました。チェックアウト後は、フロントから運転手さんに声がかかり、駅まで送ってもらいました) お部屋はマッターホルンビューで、とても快適に過ごせました。朝、昼、夜と、バルコニーから見える全ての景色に感動。スタッフのみなさんも親切で安心しました。 朝食も美味しく、朝食を食べるレストランの大きな窓からは、マッターホルンが見えて、とても美しい景色を堪能できました。またツェルマットに宿泊する際は、こちらのホテルに泊まりたいです。かなりオススメです！"

"The service here are the best. The staff are very lovely and super nice. The beds are very comfy. Very satisfied with this hotel. Would recommend this hotel if you’re looking for an accommodation in Zermatt."