Hotel near Zhangjiajie National Forest Park/Wulingyuan,Zhangjiajie8% of visitors choose this area
The hotel is located near the entrance of the sign gate of Zhangjiajie National Forest Park. The hotel has supporting facilities such as special catering, swimming pool, meeting room, gym, coffee bar, tea bar, laundry room, barbecue area, supermarket, foot bath spa, parking lot, etc., implanting the life of urban people into the depths of the mountains and enjoying the freshness of the mountainsThe hotel is located in the hinterland of the transportation hub of Wulingyuan scenic spot, Lotus Airport, high-speed railway west station, bus station, and can be reached by public transportation. It is also equipped with banks, hospitals, special snacks, bars, large shopping malls and other supporting facilities, night entertainment and performance venues, all folk operas, charm of Western Hunan, song City eternal love, Yanyu Zhangjiajie, fantasy Zhangjiajie, Western Hunan laoqiang, Xibu old street, etcThe hotel has 50 indoor and outdoor parking spaces. All rooms are equipped with intelligent voice system, intelligent toilet, minibar refrigerator, brand toiletries, and laundry ironing machines on each floor, providing convenient conditions for your travelThe hotel provides free shuttle service in Wulingyuan city and customized service center for Butler itinerary. All staff of the hotel are waiting for you.
GGuest User2025.04.21
High price high standing. We had an amazing stay.
Location: walking distance from East entrance of the park (can cross the river through a charming wooden path) + walking distance from Wulingyuan center and cute streets.
Room (rating the suite with bathtub): best part of the stay. The view on the river+city+mountain is stunning, can even be enjoyed while taking a bath. Room is very spacious, ultra modern (automatic curtains, many lights, hanging chair, fancy bathroom), it has all necessary equipments and the bed is super large and comfortable
Staff: extremely friendly and helped us anytime of the day (WeChat and front desk) to prepare our trip, share recommandations, arrange special needs. Service is way above average.
Breakfast: the one (and only) disappointment of the stay, it looks like a canteen and clearly not up to the hotel’s standards. Nothing important as you may want to leave early to enjoy the park anyway.
Hotel near Zhangjiajie National Forest Park/Wulingyuan,Zhangjiajie8% of visitors choose this area
The hotel is located at the entrance of Baofeng Lake Scenic Area, the filming place of Zhangjiajie Wulingyuan Journey to the West, a few minutes' drive from the east gate of Zhangjiajie National Forest Park to Wulingyuan and the bus station, the hotel provides Chinese and Western breakfast, infinity swimming pool, conference room, gym, coffee bar, tea bar, laundry, barbecue area, supermarket, parking lot, clothes drying and other supporting facilities, implanting the life of people in the city into the depths of the mountain, enjoying the fresh breath of the mountainThe hotel is located in the hinterland of the transportation hub of Wulingyuan Scenic Area, Lotus Airport, West High-speed Railway Station and Bus Station can be reached by public transportation, and is also equipped with banks, hospitals, special snacks, bars, large shopping plazas and other supporting facilitiesThe hotel has hundreds of outdoor parking spaces, all rooms are equipped with intelligent voice system, intelligent toilet, minibar refrigerator, brand toiletries, chaise longue and laundry room ironing on the 6th floor, providing convenient conditions for your travelThe hotel provides sign door pick-up service, special afternoon tea, poolside bar drinks, butler itinerary customized service center, and all the staff of the hotel are waiting for your visit.
GGuest User2025.04.05
This is a new boutique hotel named Utopia Hotel. The hotel has already contacted us 4 days before our check in date to confirm and ask if we need a pick-up. They provide one time free transfer from the city (pick up/drop off) and free transfers to/from the national forest.
All the staff, including the owner, were very helpful in purchasing parks tickets and suggesting the routes. They always try to ensure we get everything we need. The hotel has many foreigners, so no worries for communication.
The room itself is really nice. Beds are firm. Besides the master bed, there is a tatami bed. The mountain view from the room is amazing! It is a smart room (as in many other hotels in China). The air condition is operated by the Baidu AI assistant. But since it's in Chinese, you can just ask the remote from the front office.
They have 2 washer-dryer units, 2 washers, 1 dryer and 1 steam iron on the 6th floor. The detergent is also provided.
The location is almost at the end of Baofeng Road and at the quieter side. It's about 15-20 minutes walk to Xibu Road. We can easily find food and convenience outside the hotel. There's a massage place right beside the hotel.
Hotel near Tianmenshan Cableway/Tianmen Mountain National Forest Park,Zhangjiajie55.5% of visitors choose this area
The hotel is located next to the cableway station of Tianmen Mountain National Forest Park, a 5A-level core scenic spot in Zhangjiajie, facing Tianmen Mountain and Tianmen Cave, as well as the cableway and the high-altitude scenery of the whole city
The hotel is close to the core business district, Zhangjiajie city center bus station, hospitals, banks, catering services, transportation is very convenient, and it is a 10-minute drive from the high-speed rail station and the airport.
The hotel has a total of 135 guest rooms, with landscape beds, landscape twin beds, theme parent-child rooms, suites, etc., mainly supporting Chinese and Western restaurants, lobby bars, conference rooms that can accommodate more than 100 people, gymnasiums, laundry rooms, cafes, Internet celebrity check-in areas on the terrace on the third floor, a total of 300 indoor and outdoor parking spaces, foot baths on the fourth floor, KTV singing, 24-hour Meiyijia convenience store next to the hall on the first floor, as well as 4 passenger elevators and two robot services
All rooms of the hotel are lit and transparent, the entire Zhangjiajie city view and Tianmen Mountain view at a glance, each room is the whole house voice intelligent system, central air conditioning, automatic toilet, automatic curtains, Kohler brand bathroom, fresh air system, the guest room is also equipped with Minibar, some rooms are equipped with deep soaking bathtubs, bedding satin are made of 80 * 120 high-quality fabrics, skin-friendly experience is very comfortable, the functional facilities in the room are also very perfect
At present, the team members of the hotel are young and energetic young men and women, with professional technology and first-class service to give back to our customers, welcome friends from all over the world to stay at Wyndham Garden Hotel Zhangjiajie Tianmen Mountain, your arrival, our story has just begun......
GGuest User2025.03.06
Enjoyed our stay there. All the amenities were top notch. Location was close to the Tianmen mountain cableway. The restaurant beside the hotel served delicious authentic Xiangxi cuisine.
Checked in on 3rd March, the reception was welcoming and extremely helpful, she recommended us places to visit and delicious places to eat around the area.
Excellent
2016 reviews
9.6/10
Price from
SAR 217
per night
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Hotel near Tianmenshan Cableway/Tianmen Mountain National Forest Park,Zhangjiajie55.5% of visitors choose this area
The Tian Men Shan Qian Hotel provides a great place for travelers to relax after a busy day. The Tian Men Shan Qian Hotel offers a pleasant stay in Zhangjiajie for those traveling for business or leisure. With Zhangjiajie Railway Station just 700m away and Zhangjiajie Hehua Airport only 5km away, transportation is very convenient. The nearby area boasts an abundance of attractions including Fairyland Scenic Area, Dayong Town and Zhangjiajie Puguang Temple. After a long day of sightseeing, guests can retire to the comfort of the hotel. For those driving themselves, parking is provided on site. Germaphobes can rest easy - the level of cleanliness is highly rated at this hotel. This hotel is a popular accommodation for guests traveling with families.
PPe Nam Pang2025.04.25
Pick-up/drop-off service at train station provided upon request. Friendly and helpful front desk. Quick check in/out. Clean room with standard amenities.
Breakfast is simple with some variety but is 7-9am only. Self service laundry available.
Eateries and grocery across the road. 20mins walk to Tianmen cable car station.
Air-cond setting is a little weird, not able to go below 22C. Overall, stayed with satisfaction.
Hotel near Zhangjiajie National Forest Park/Wulingyuan,Zhangjiajie8% of visitors choose this area
A fabulous choice at zhangjiajie. Situated in the beautiful town of Wulingyuan, this is a clean and spacious hotel with the national forest gate just about 15 minutes by foot. There are tonnes of restaurants, bakeries, grocery shops around.
The staff are friendly and helpful, rooms are clean, well lit and spacious, breakfast has everything from fruits to noodles, eggs, tea, milk and coffee. They also provide freebies like unlimited water, cold drinks, juices, cookies, coffee and ice creams in the lobby 24x7.
Special mention for our superstar Miumiu for arranging all our tickets for the excursions and providing helpful tips. She was always there to help. We appreciate the assistance and would certainly love to come back.
SSara_me2024.11.28
A fabulous choice at zhangjiajie. Situated in the beautiful town of Wulingyuan, this is a clean and spacious hotel with the national forest gate just about 15 minutes by foot. There are tonnes of restaurants, bakeries, grocery shops around.
The staff are friendly and helpful, rooms are clean, well lit and spacious, breakfast has everything from fruits to noodles, eggs, tea, milk and coffee. They also provide freebies like unlimited water, cold drinks, juices, cookies, coffee and ice creams in the lobby 24x7.
Special mention for our superstar Miumiu for arranging all our tickets for the excursions and providing helpful tips. She was always there to help. We appreciate the assistance and would certainly love to come back.
Hotel near Tianmenshan Cableway/Tianmen Mountain National Forest Park,Zhangjiajie55.5% of visitors choose this area
Jiezhi Xiangxi Zhilian Hotel (Tianmen Mountain Yangyun Branch)** is nestled along the scenic banks of the Lishui River in the lively Nanzhuangping area of Yongding District, Zhangjiajie, with the majestic Tianmen Mountain at its back. Just a 5-10 minute drive from Tujia Folk Customs Park and the Tianmen Mountain Scenic Area, the hotel is conveniently located on the main route from downtown Zhangjiajie to the National Forest Park and Wulingyuan Scenic Area, providing easy access for travelers.
As part of the high-end boutique hotel series by Zhangjiajie Xiangxi Zhilian Tourism Development Co., Ltd., the hotel embraces the spirit of “falling in love with a mountain, finding a home,” offering a warm and inviting atmosphere. Designed with a “home away from home” theme, this is the second high-standard boutique hotel in the Xiangxi Zhilian collection.
With over 60 uniquely designed rooms that feature cultural and water-themed elements, the hotel offers a variety of accommodations to suit every guest—whether you’re here on business, traveling with a loved one, enjoying a family vacation, or exploring with friends. Every detail is crafted to bring you the warmth and comfort of home. Our thoughtful concierge services, including airport pickup and personalized travel itinerary planning, ensure a truly memorable stay in Zhangjiajie, where you’ll feel not only welcomed but embraced.
KKrystleG.2025.04.04
Our stay here was nothing short of incredible. From the moment we arrived, we were welcomed with top-notch service and warm hospitality. A special mention goes to Dandan, who went above and beyond to ensure we had a seamless experience. She was incredibly proactive, always offering assistance before we even had to ask. The whole team really took effort to communicate with us. They will treat not just like a friend but like a close relative who visited their hometown. That was literally how we felt when we were there.
One of the highlights was the thoughtful amenities, including a massage chair just outside our room—an absolute treat after a long day of hiking. Dandan provided us with detailed guidance (with maps) on the best routes for exploring Zhangjiajie National Forest Park, Grand Canyon Glass Bridge and Tianmen Mountain, ensuring we made the most of our trip. She even kept us updated on the weather and gave valuable advice on how to dress appropriately for the changing temperatures at higher elevations.
The hotel also offers fantastic perks such as free airport pickup and drop-off, a complimentary ride to the train station and Tianmen Mountain Cableway, and an amazing breakfast featuring the best Hunan-style noodles we’ve had.
This was truly one of the best hotel experiences we’ve had, thanks to the incredible service and attention to detail. Highly recommended for anyone visiting Zhangjiajie!
Hotel near Zhangjiajie National Forest Park/Wulingyuan,Zhangjiajie8% of visitors choose this area
The hotel is located near the entrance to the Wulingyuan Sign Gate of Zhangjiajie National Forest Park. It is located in the center of the core scenic spot of Wulingyuan. It is a five-minute walk from the sign gate, a one-minute walk from the nearby bus station, and a five-minute walk from the Tujia Mysterious Drama and Charming Xiangxi. , surrounded by shopping malls, restaurants, shopping malls, pharmacies, banks, foot massages, night markets, and shopping are very convenient. It is a half-hour drive from the Grand Canyon Glass Bridge, a 15-minute drive from Huanglong Cave, and a half-hour drive from Tianmen Mountain. The hotel is a boutique hotel with a very high-end decoration. It has various types of guest rooms, including double beds, twin beds, triple rooms, parent-child rooms, family rooms, etc. The walls are wrapped with wood veneer, the floors are made of wooden floors, and the windows are made of imported double-layer sound insulation. Glass, the bedding is made of goose down quilt, the knitting density of the linen is 80, the mattress is moderately soft and hard, which meets the popular needs. The hotel has a 24-hour exclusive butler service, which saves time and worry for the family in food, accommodation, travel, shopping and entertainment. Create a high-end boutique hotel renowned for its service.
NNELLI_KHA2025.04.05
The hotel’s location is great. Very close to the National part, just 5 minutes by walk. The staff is very friendly and helpful. The room is really comfortable and cozy, with modern facilities.
Breakfast is not so varied, we’d like more choices for it. Also there’s a KTV nearby, and we heard loud singing from downstairs, it was a little bit annoying.
Hotel near Tianmenshan Cableway/Tianmen Mountain National Forest Park,Zhangjiajie55.5% of visitors choose this area
⭐⭐⭐⭐⭐ Amazing Rooftop Hotel with Breathtaking Views!
Staying at this rooftop hotel was an unforgettable experience!
The stunning views of Tianman Mountain from my room were absolutely mesmerizing—waking up to such beauty in morning was a dream. Plus, watching planes take off and land at the nearby airport added a unique charm.
The room was spacious, clean, and perfectly positioned to maximize the panoramic scenery. Whether sipping coffee at sunrise or relaxing at sunset, the vista never disappointed. The mattress was absolutely a bit hard for my liking, but overall, 99% loved the room.
The combination of mountain serenity and airport energy made this stay truly special.
I love the street food, and everything was written within walking distance. And unforgettable experience Wish I had more time to stay but I have to return to Canada, Unfortunatel.y😊
Highly recommend for anyone seeking a hotel with unbeatable views and a memorable experience!
AAJ1126722025.04.01
⭐⭐⭐⭐⭐ Amazing Rooftop Hotel with Breathtaking Views!
Staying at this rooftop hotel was an unforgettable experience!
The stunning views of Tianman Mountain from my room were absolutely mesmerizing—waking up to such beauty in morning was a dream. Plus, watching planes take off and land at the nearby airport added a unique charm.
The room was spacious, clean, and perfectly positioned to maximize the panoramic scenery. Whether sipping coffee at sunrise or relaxing at sunset, the vista never disappointed. The mattress was absolutely a bit hard for my liking, but overall, 99% loved the room.
The combination of mountain serenity and airport energy made this stay truly special.
I love the street food, and everything was written within walking distance. And unforgettable experience Wish I had more time to stay but I have to return to Canada, Unfortunatel.y😊
Highly recommend for anyone seeking a hotel with unbeatable views and a memorable experience!
Hotel near Zhangjiajie National Forest Park/Wulingyuan,Zhangjiajie8% of visitors choose this area
Located in the heart of Zhangjiajie, Hunan Province, next to the Wulingyuan Central Scenic Area Bus Station, Xiangxi Zhilian Boutique Hotel enjoys a prime location.
The hotel embodies the spirit of “falling in love with a mountain, finding a home,” making guests feel like family. Xiangxi Zhilian has been thoughtfully designed with a “home away from home” theme, providing a warm and intimate experience.
Our hotel offers a variety of charming rooms, including Xiangxi-themed suites, the romantic One-Meter Sunshine King Room, family suites, and cozy attic twin rooms. These accommodations are perfect for couples, family getaways, or trips with friends.
Guests can enjoy a specially crafted wellness breakfast and attentive concierge services, including airport pickup and custom travel itineraries, ensuring a warm, welcoming experience. Embrace the beauty of Zhangjiajie with the comfort of home at Xiangxi Zhilian.
Sseb752024.08.16
Very nice room, excellent location (a 15 minutes walk from the entrance gate, and very close to a bunch of good local restaurants).
Breakfast is really nice for the price, with a particularly tasty noodle soup.
Amazing staff! We stayed for three nights and had a night train on the last day. The staff kept our luggage and allowed us to have a shower before leaving for the railway station.
Hotel near Zhangjiajie National Forest Park/Wulingyuan,Zhangjiajie8% of visitors choose this area
The ZiShan Ecological Resort is an ideal spot for travelers wanting to discover the city. The ZiShan Ecological Resort offers a pleasant stay in Zhangjiajie for those traveling for business or leisure. Zhangjiajie West Station and Zhangjiajie Hehua Airport are located 24km and 32km away respectively. The nearby area boasts an abundance of attractions including Dragon Tail, Yuanjiajie Scenic Area and Huangshi Village. In their spare time, guests can explore the hotel's surroundings. Guests of this Zhangjiajie hotel can make use of the parking facilities. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. This hotel is particularly popular with those traveling with families.
GGuest User2024.07.21
This was a 5 star experience, it was amazing, the service was very personalized. They had someone in charge of our stay in the hotel so anything you needed you could just text the person and they will do their best to make your experience excellent. Our person in charge was 小张 and he made our stay feel so good. 100% recommend this stay, so relax. The only thing is that it’s far away from the city. So if you want city experience then don’t stay here because it is 40 min from the city. This is up in the mountain. In summary, the views here are sooooooo damn pretty and I love it.
Perfect
1425 reviews
9.8/10
Price from
SAR 718
per night
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See All Hotels With Gym in Zhangjiajie
Top 12 Premium-Hotels in Zhangjiajie
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Discover our curated selection of premium hotels in Zhangjiajie for your next stay
No.
1
9.4/10
2002 review
Neodalle Zhangjiajie Wulingyuan
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie
"Friendly front desk staff""Large rooms"
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No.
2
9.5/10
1062 review
Hampton by Hilton Zhangjiajie National Forest Park
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie
"Delicious breakfast""Great amenities"
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No.
3
9.6/10
2016 review
WYNDHAM GARDEN ZHANGJIAJIE TIANMEN MOUNTAIN
Hotel near Tianmenshan Cableway/Tianmen Mountain National Forest Park, Zhangjiajie
"Delicious breakfast""Convenient location"
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No.
4
9.1/10
1573 review
Pullman Zhangjiajie
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie
"Delicious breakfast""Great swimming pool"
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No.
5
9.3/10
1853 review
Country Garden Phoenix Hotel
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie
"Delicious breakfast""Great view"
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No.
6
9.2/10
2736 review
Huatian Hotel
Hotel near Tianmenshan Cableway/Tianmen Mountain National Forest Park, Zhangjiajie
"Delicious breakfast""Friendly front desk staff"
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No.
7
9.5/10
856 review
Home2 Suites By Hilton Zhangjiajie Tianmen Mountain
Hotel near Tianmenshan Cableway/Tianmen Mountain National Forest Park, Zhangjiajie
"Delicious breakfast""Friendly front desk staff"
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No.
8
9.2/10
328 review
WYNDHAM RUIJINGMANSHAN HOTEL
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie
"Great amenities""Delicious breakfast"
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No.
9
9.5/10
1235 review
Sunshine Hotel & Resort Zhangjiajie
Hotel near Tianmenshan Cableway/Tianmen Mountain National Forest Park, Zhangjiajie
"Delicious breakfast""Friendly front desk staff"
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No.
10
9.4/10
189 review
Zhangjiajie National Forest Park Renjoy Hotel
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie
"Great amenities""Delicious breakfast"
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No.
11
9.3/10
262 review
Country Garden Phoenix Suites Hotel
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie
"Classy environment""Delicious breakfast"
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No.
12
9.2/10
464 review
Blue Bay Hotel
Hotel near 72 Wonder Tower/Dayong Ancient City, Zhangjiajie
"Delicious breakfast""Classy environment"
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Latest Reviews for Zhangjiajie Hotels
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Read genuine traveler ratings & reviews to find your perfect stay.
9.7/10
Excellent
MMargarita RFoggy Valley is an excellent hotel that helped us enjoy our trip to Zhangjiajie National Park to the fullest. Hotel looks amazing even though most of the time we were outside. Even without leaving hotel you can make a lot of beautiful photos. The food was also great, we enjoyed absolutely every meal we tried there. I can assure that the best part about our stay was the stuff of Foggy Valley, never in my life I had an experience like this. Every stuff member was extremely helpful and involved. At first we were sceptical, but it was unnecessary, because the advices they were giving us could have saved us a lot of time if we realised this good intentions earlier. Especially I want to mention Hu Qing who helped us the most, thank you so much 🫰 Surely will recommend this place to my friends
The room was a little bit cold (December btw), but I guess it's overall problem of this region in general and not the hotel.
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie 8% of visitors choose this area
Price per night from:SAR 406
9.7/10
Excellent
JJY TayOverall an excellent hotel. The hotel room was big and clean and beautiful, it has the BIGGEST bathroom I have ever seen in a hotel, they provide 2 different types of pillows for you to choose from, and all facilities were clean and very new. It’s located within a shopping mall and there’s an excellent bakery just downstairs. It is also smart, you can call “xiao du xiao du” to turn the lights off for you, open the curtains, etc. The vanity mirror is also amazing for female travellers. One thing to note however, is that because it is in a prime center location, there is some traffic congestion in the road just outside (not a big issue) and the taxi may find it slightly difficult to drop you off right at the entrance (pretty normal for mid range china hotels i’d say)
Hotel near 72 Wonder Tower/Dayong Ancient City, Zhangjiajie 36.4% of visitors choose this area
Price per night from:SAR 118
9.7/10
Excellent
MmadericA fantastic stay in a truly wonderful area. I managed to spend two days in the park then one day at Tianmen mountain then another at Zhangjiajie Grand Canyon. Absolutely amazing. As for the hotel everything was perfect but the best thing was the owner. He was so helpful and made things so easy for me. Even took me to the bus station one day to help me. Everything absolutely perfect thank you
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie 8% of visitors choose this area
Price per night from:SAR 47
9.6/10
Excellent
BBrent JosephThis hotel is truly a gem. It has a great location for access to Zhangjiajie National Park, it is a beautiful venue, and it has great food. If you are the type of traveller looking to relax, book this place with some of your friends and make it your home for your trip. The owners of this place are remarkable. They clearly care about helping travellers have a better time and they are very facilitating. They helped make our trip very special, and I guarantee they will do the same for you.
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie 8% of visitors choose this area
Price per night from:SAR 352
9.6/10
Excellent
GGuest UserExcellent service, esp from Xiao Xie. She painstakingly explained the itinerary to us, answered our queries and is always cheerful.
The hotel is beside the scenic river. We saw the village women washing their clothes by the river, even saw young boys fishing . The river must be teeming with fish.
Room is clean. Washing machine and soap powder are provided.
One of the best budget hotels I have ever stayed in
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie 8% of visitors choose this area
Price per night from:SAR 71
9.5/10
Outstanding
GGuest UserJust completed our 4-day, 3-night trip to the magnificent Zhangjiajie, staying at the equally—if not more—beautiful and serene Zhangjiajie Celestial Valley Minsu. Without the crowds, this place truly feels like a hidden gem. Of all the accommodations we stayed at during our first trip to China, Celestial Valley felt more like a home, nestled in a location with out-of-this-world scenery.
After spending a full day in the bustling Zhangjiajie National Park, returning here to enjoy an outdoor dinner with breathtaking views—followed by a “celestial wonder” of millions of stars—was an unbelievably magnificent experience.
From our 4 days with driver Mr. 孫, to the warm hospitality of front desk staff 小蔣 and 小范, and the kind assistance of 小鄭, everyone treated us like family. They arranged every detail of our trip, ensuring we made the most of our short stay in Zhangjiajie. From booking tickets in advance (so we didn’t have to fight the crowds), to planning our meals, and providing detailed information about the best spots in the National Park, Grand Canyon, and Tianmen Mountain, we felt utterly pampered. Leaving Zhangjiajie—and especially our “new family”—was the hardest part.
Our spacious, fully equipped, and spotlessly clean room offered a magnificent panoramic view of the gorgeous mountains. Outside, there were plenty of seating areas to enjoy their organic farms, vibrant flowers, and blossoming trees. Oh, and I must mention the cutest dogs and cats who greeted us daily—they added such charm to our stay! It was so hard to leave, and we’re already counting the days until we can return. Next time, we’ll stay longer—please save our room for us!
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie 8% of visitors choose this area
Price per night from:SAR 464
9.5/10
Outstanding
GGuest UserOur holidaying at Zhangjiajie was memorable not just because of the most astounding natural beauty of the place but also because of one of the most memorable experiences at the hotel we stayed in: ‘Harmona Resort and Spa’. The warm and friendly staff here created a very welcoming atmosphere.
We experienced excellent customer service with friendly and approachable attitude displayed by every member of the staff. They had the ability to anticipate needs of guests and respond promptly.
Though we did not know Mandarin, we never felt isolated because of the extra length the staff went to translate using technology.
The staff also handled specific requests quickly and were excellent in resolving issues. We had problem with our electrical plugs and adapters. Cherry from the Front Desk patiently spent hours and found a solution that allowed us to charge all our electronics on the local system.
The staff particularly at the restaurants displayed cultural awareness and showed sensitivity to our vegetarian meal requests.
Special mention must be made of Front Desk Staff particularly Cherry who positively responded instantaneously to any of our requests.
Housekeeping Staff also responded immediately to our request for sorting out the WiFi issue.
I and my wife would like to specially thank Hq Du, an extremely pleasant and helpful lady at the restaurant where we had our daily breakfast. Donghua and Fang ant this place also went out of the way to make the daily breakfast an experience to remember. All the three anticipated our needs and were always friendly and cheerful.They walk the talk in customer service. When my wife did not go for buffet breakfast as she was working out, they insisted on packing the breakfast for her. Also, on the day we were leaving, they packed take away food for the road. This was highly thoughtful of them.
We would also like to thank Roland, Yuan Quioyun and Lora from the Chinese restaurant, who prepared for us off-the-menu Chinese vegetarian dishes which proved to be very delicious.
Overall, we had an incredibly lovely experience at this resort and would strongly recommend visitors to Zhangjiajie to stay at this place.
- **Feedback Mechanisms**
- Encourage staff to share experiences and feedback for continuous improvement.
- **Recognition Programs**
- Acknowledge and reward exceptional service to motivate staff.
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Cili 8% of visitors choose this area
Price per night from:SAR 379
9.5/10
Outstanding
NNathanwThe location is perfect! A few minutes walk to the East gate and a 1 minute walk to the nightly street market. The receptionist or boss is very friendly and helpful. He provides a lot of information and can book the National Park tickets for cheaper than I could find. The whole hostel is very clean and the beds are comfortable. Each bed has a curtain, lamp, and can charge two things. Their is a nice lobby and also a rooftop for people to relax.
The only thing to be aware of is that there are only squat toilets in the hostel.
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie 8% of visitors choose this area
Price per night from:SAR 33
9.4/10
Outstanding
CCarol BerkeryThis was an amazing stay and the host was so incredibly kind. He helped me navigate Wulingyuan forest park and get tickets for Tianmen Mountain too. He was checking in all the time to make sure everything and OK. The food was so good too, I text my order everyday and he had it ready for the time we had arranged. It was very tasty! All around a great trip!
Hotel near Zhangjiajie National Forest Park/Wulingyuan, Zhangjiajie 8% of visitors choose this area
Price per night from:SAR 210
9.2/10
Very Good
XXiaoniThe room recommended by the boss is very comfortable, with a small balcony, and the price is very reasonable. The inn has a small hand-drawn map, and the boss also carefully helped me plan the route according to my time, which is super useful~ You can also eat and drink for free, hahahaha, it's a super pleasant accommodation experience, I strongly recommend staying here, it's absolutely pleasant~