Jiezhi · Xiangxi Love Hotel (Tianmen Mountain Yangyun)

張家界旅遊攻略定製和手繪地圖1張:講解很細緻

Every thing was good, special thanks to Qianaqian, helped in booking tickets and also helped in airport drop off, it was nice experience

We travel at least 6x/yr as a family and this is my first time impressed enough to write a review for a hotel. I travelled to zhangjiajie with my 2 children (5/7yo)and my 70yo mum this trip, without my husband and without a guide. Everyone advised me to get a guide but I was confident without because DanDan from this hotel reached out to me way before we arrived to make sure our pickup from zhangjiajie station and all our ticket bookings were well in place before we arrived. There was complimentary transfer to tianmen Mountain too, and clear instructions how to travel once in the 景区。we encountered no problems at all. The hotel was clean, our family room had 2 bathrooms which was very useful for 4 of us. There was always free topup of trusted nongfu brand mineral water available and the room was clean and spotless. It was really like coming home to a home. 亲切无比。the laundry facilities were good - never a queue and never had to wait for my turn to use the washer dryer. There was even separate dryer machines to use for wet raincoats and shoes (we were there during the rainy season). Everything was wonderful and convenient. The lovely DanDan and her 2 colleagues were amazingly friendly. We only stayed here for 2 nights before moving to another hotel in wulingyuan for another 2 nights for zhangjiajie national forest. Even though our visit to zhangjiajie national forest is after this hotel's stay, DanDan still wrote me a very detailed travel route to follow, especially important after multiple route closures with park reopening on June 23. Everything worked well and we never got lost. That's how we did it without a guide - this hotel and the lovely ladies (DanDan and her colleagues) are the guides! She still kept in touch with me after we moved to the wulingyuan hotel and helped me with anything possible. Ticket bookings were made so easy with Dandan's help (it can be confusing even on trip's booking platform). Our room's power tripped on the first night after an electrical socket problem. The children were all tired and instead of asking us to move to another room (so glad we didn't have to move!), the hotel called the electrician back and had everything fixed within 30 mins. At no charge at all despite us asking if we could pay. Amazing genuine people at this hotel and really highly recommended. You'll find a home within a hotel here.

Excellent HOTEL to stay ! They provide free transfer from airport and also lots of helpful tips for our days in Zhangjiajie! Rooms are spacious and breakfast was nice too! Definitely will recommend eventhough not at the more popular locations like Tianmenshan or 72 strange towers but because it is in the middle of those scenic spots, it was easy to get around and the restaurants are nice and reasonably priced !

帶德國朋友出來玩，偶然找到這家酒店 我們對服務非常滿意，夏花服務都很貼心，幫我們規劃行程，還時時刻刻問候我們在張家界玩的情況

珊珊等職員服務好，態度熱情，幫忙訂門票，詳細講解路線，酒店寬敞舒適