Nine clouds Inn

Nine clouds Inn Reviews

Nine clouds Inn

No. 2 Lijiayuan, Group 11, Dayong Road Resident Xincun (Tianmen Mountain Cable Road Station), Yongding District, Zhangjiajie, Hunan, ChinaView Hotel Details
Nine clouds Inn
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Guest Reviews of Nine clouds Inn

9.3/10
Very Good
218 review
Verified reviews
Location9.3
Amenities9.2
Service9.5
Cleanliness9.3
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All reviews(218)
Positive reviews(214)
Reviews with photos/video(48)
Convenient location(62)
Friendly staff(22)
Great value for money(21)
Classy environment(16)
Offers pick-up/drop-offs(15)
Easy to get around(13)
Close to scenic area(8)
Well decorated(5)
Negative reviews(4)
Guest User
Queen Room
Stayed in Jul 2025
Solo traveler
8 review
9.0/10
Great
Posted on Aug 9, 2025
A great location walking distance from the cable car, but no seaprate shower
Response from Property: Thank you very much for your stay and review. See you soon! Some room types don't have separate bathrooms and showers (wet and dry areas combined), while others do. Please understand that this doesn't mean there aren't showers in the rooms. This is a design issue during renovations, so please avoid any misunderstandings.
Guest User
Discount Single Room
Stayed in Sep 2025
Solo traveler
9 review
10/10
Outstanding
Posted on Nov 2, 2025
I extended my stay the minute I walked in the foyer and met the host of the hotel! She is kind efficient informative and operates a fantastic stay! The location is convenient and the laneway - whilst directly off a bustling alley of food, stores & massages - is quiet and homely! Stay here! You will not be disappointed
Response from Property: 萬分榮幸能您得到您的青睞和認可，此處願成為您遠方的家，我們定會不負好評，繼續努力做到更好！本店裝修風格略帶土家民族特色風，裝修考究，傢俱床具均採用原木實木打造，價格親民，內設電梯，24小時熱水空調，地理位置優越步行5分鐘內至天門山索道出入口，出行便利，出租車隨時可打，公交車，貫穿機場，汽車站，火車站、高鐵站，免費旅遊諮詢，提前聯繫可代購景區優惠門票。
Yutriz Pernia
Discount Single Room
Stayed in Sep 2025
Solo traveler
12 review
10/10
Outstanding
Posted on Oct 9, 2025
The location was very convenient, walking distance from the cable car and Zhangjiajie Central Bus Station. The room was very nice and clean and the couple who managed the hotel was amazing! They were very helpful and super nice. I am very grateful. Thank you so much for everything
Response from Property: 尊敬的顧客您好！非常感謝您對我們客棧的支持，我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的，同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們九雲客棧！真誠期待您的再次光臨！
Viktorya Petrosyan
Discount Single Room
Stayed in Jun 2024
Family
5 review
10/10
Outstanding
Posted on Aug 1, 2024
I highly recommend this hotel for stay. You won't regret it, cz the stuff, the sweet family is so welcoming, kind and caring. Its location is just perfect near the, next to the cable taking to Tianmen mountain. The lady helped me buy the tickets to the mountain in advance, so I just went and waited at the line to the cable. We enjoyed our stay, the room was clean and comfy. Thanks much!
Response from Property: Beautiful people always meet beautiful things! Thank you for your full praise and recognition. I am very happy that your trip to Zhangjiajie ended perfectly. I am also honored to provide you with a satisfying experience! I always believe that all sincerity and dedication will be recognized and appreciated by worthy people! We strive to create the most warm and comfortable accommodation environment for travelers who have the chance to come to Jiuyunjia, and have been striving to be the most humane and warmest inn. With your support and encouragement, we are the driving force for us to keep moving forward. It can add joy and comfort to your vacation, which is also the ultimate goal we have been striving for. Thank you again for your satisfactory comments and look forward to your visit again. I wish the beautiful lady a good mood every day~ refill!
Guest User
Discount Single Room
Stayed in Jun 2024
Couple
3 review
10/10
Outstanding
Posted on Jul 26, 2024
The rooms were clean. Very good price for this kind of room.
Response from Property: Thank you for your visit. It is our greatest satisfaction and gain to bring convenience and pleasure to your journey. We hope to bring every friend who comes to Jiuyunjia not only beautiful scenery during the journey, but also a warm, clean and comfortable resting place like home. We will continue to work hard to live up to your support and encouragement, and look forward to your visit again!
Susanty Tjandra
Discount Single Room
Stayed in Jun 2024
Family
3 review
9.5/10
Amazing
Posted on Sep 12, 2024
nice place to stay, recommended
Response from Property: Thank you very much for choosing Jiuyunjia among many hotels and inns. We are also honored to bring you a comfortable and pleasant stay experience. Your satisfactory comments are the greatest appreciation and encouragement for Jiuyunjia. Our store will continue to maintain its enthusiasm and original intention, and strive to make every friend who has the opportunity to come to Jiuyunjia not only have fun, but also live comfortably and use it with confidence, so that the trip is worthwhile!
DENPRODUCTION
Discount Single Room
Stayed in Mar 2023
Solo traveler
21 review
10/10
Outstanding
Posted on Apr 16, 2023
Nice hotel! Friendly personal!
Response from Property: Thank you for your recognition and feedback. Welcome to our next visit.
M50817****
Tujia Wooden Furniture Twin Room
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 19, 2025
After seeing the room, the price is beyond imagination. It is clean and hygienic. It is equipped with all the necessary facilities. Although it is a B&B, it has an elevator, which is no different from a hotel. It is in the alley and very quiet at night. The cable car company is very close, just a few minutes' walk! The boss is very enthusiastic and helps to buy tickets and store luggage. I give a thumbs up to the boss!
Original textTranslated by Google
Response from Property: Thank you for choosing Jiuyunjia. You can choose us among thousands of hotels in Zhangjiajie. Good things should be shared with good friends! Geese leave their voices when they pass by, and people leave their names when they pass by. Your footprints have been here. I am very happy that you spent a pleasant night here.
M33403****
Tujia Yue Hua Twin Room
Stayed in Jun 2025
Family
7 review
7.0/10
Posted on Jul 15, 2025
It is very close to the Tianmen Mountain Cableway Station, 5 minutes away, very convenient. The hotel is a homestay, and the price is reasonable. However, the room layout is not very reasonable, the bathroom is not separated into dry and wet areas, and taking a shower will make everything wet. Facilities: I don’t know if the air conditioner refrigerant is just used up, the air conditioner is not cooling, and a fan was moved over, which is a bit of a loss for the hotel price Service: The service is OK Environment: It’s average, just stay overnight when visiting Tianmen Mountain
Original textTranslated by Google
Response from Property: Thank you for your stay and comments. It is a pity that we failed to get your recognition. We are willing to serve you and we hope that you can live comfortably and satisfactorily. We will strive to do better. We care about every detail of your suggestions for our store. If there is a chance next time, I hope you can book our store again. I wish you a happy life and happiness every day!
Guest User
Tujia Wooden Furniture Twin Room
Stayed in Apr 2025
Solo traveler
9 review
9.0/10
Great
Posted on May 13, 2025
The room is spacious, comfortable and clean, and the owner is friendly. The inn is five minutes away from the cable car, which is very convenient!
Original textTranslated by Google
Response from Property: Dear guests, thank you very much for your praise for our hotel. We will continue to work hard to live up to your praise! Jiuyun Inn has a slightly Tujia ethnic style, exquisite decoration, and furniture and beds are made of solid wood. It is affordable and suitable for mass consumption. It has an elevator, 24-hour hot water and air conditioning. It has a superior geographical location and convenient travel. Taxis can be called at any time, and buses run through the airport, bus station, railway station, and high-speed rail station. It is about 5 minutes' walk to Tianmenshan Forest Park. Free travel consultation and discounted ticket purchase are available.
M24oyr37k****
Discount Single Room
Stayed in Mar 2025
Booked for others
1 review
10/10
Outstanding
Posted on Apr 16, 2025
Very close to the Tianmen Mountain Cableway Company, my family said there is an elevator, very convenient; cost-effective: clean and sanitary. Good service attitude. I liked the things in the silver jewelry store 🈶 a little expensive; later the boss gave me a 40% discount to buy it back. Thank you so much! I must recommend staying here next time my friends come over
Original textTranslated by Google
Response from Property: Thank you for your hard support for Jiuyun Inn. A warm smile and a satisfactory comment are like the warm sun in winter and the cool breeze in summer, which give Jiuyun Inn hope and motivation. Every positive comment carries our patience and expectations for you. Thank you for your recognition and support, and grateful for the encounter!
M277118****
Discount Single Room
Stayed in Jun 2025
Couple
2 review
10/10
Outstanding
Posted on Jul 19, 2025
At the entrance of the scenic spot, the price is very cost-effective. It is equipped with the same facilities as the hotel, disposable slippers, water, toiletries, which are all quite useful. It takes four minutes to walk to the entrance of the cableway! It is also convenient to eat. There are all kinds of food in the alley. The service is very good, and the route is explained. It is worth staying!
Original textTranslated by Google
Response from Property: We are honored that you have chosen to stay at Jiuyun Inn and give it a full score. Your support and trust are our most valuable assets, and your affirmation is also our driving force! We will continue to uphold the concept of attentive service and customer first, and receive every distinguished guest who has the opportunity to come to Jiuyun Inn. It is our original intention to make you feel the warmth of home. We hope that our home can become your long-term choice. We always believe that a good reputation must be recommended by the most sincere satisfaction of the guests, and it is also the prospect of our development. Thank you again for your satisfactory comments and look forward to your visit again!
M402873****
Discount Single Room
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 18, 2025
Clean and sanitary, slept very comfortably, the boss was enthusiastic, explained the route, and purchased discounted tickets on behalf of the customer. Thumbs up 👍, it's worth recommending. It's very close to the cable car entrance, just cross the road!
Original textTranslated by Google
Response from Property: Dear guests, hello, thank you very much for giving us such a high evaluation. It is an honor to be loved by you! Your satisfaction is our greatest motivation. We will work harder to do better! Looking forward to meeting you again!
M521375****
Discount Single Room
Stayed in Jun 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 18, 2025
Although the room is not big, it is very close to the entrance of Tianmen Mountain, only four minutes away, clean and sanitary, and they also help to buy discounted tickets. It is worth staying here, and the price-performance ratio is very high! Highly recommended
Original textTranslated by Google
Response from Property: Dear guests, thank you very much for your praise for our hotel. We will continue to work hard to live up to your praise! Jiuyun Inn has a slightly Tujia ethnic style, exquisite decoration, and furniture and beds are made of solid wood. It is affordable and suitable for mass consumption. It has an elevator, 24-hour hot water and air conditioning. It has a superior geographical location and convenient travel. Taxis can be called at any time, and buses run through the airport, bus station, railway station, and high-speed rail station. It is about 5 minutes' walk to Tianmenshan Forest Park. Free travel consultation and discounted ticket purchase are available.
VickiVV
Tujia Yue Hua Twin Room
Stayed in Mar 2025
Family
6 review
8.0/10
Very Good
Posted on Jun 12, 2025
The location is a little hard to find, but overall it feels good and is very close to the scenic area.
Original textTranslated by Google
Response from Property: Dear guests, thank you very much for your praise for our hotel. We will continue to work hard and live up to your praise! Jiuyun Inn has a slightly Tujia ethnic style, exquisite decoration, and furniture and beds are made of solid wood. It is affordable and popular. There is an elevator, 24-hour hot water and air conditioning. The geographical location is superior, and travel is convenient. Taxis can be called at any time. Buses run through the airport, bus station, railway station, and high-speed rail station. It is about 5 minutes' walk to Tianmenshan Forest Park. Free travel consultation, discounted ticket purchase, our store is located in a prosperous but not noisy food street, eating, shopping, and travel are very convenient. It is economical and affordable. It is the best choice for staying in the scenic area. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!