Zhangjiajie Wangyun Juzhusu (National Forest Park Sign Store)

管家譚美女，服務一流，提前打開房間空調，到店後看我們帶了孩子，替我們免費升級了雙床房，還送來了水果喝甜水，房間設施齊全、智能，店地處湘西離東門1.2公里，周邊有很多餐飲，沒武陵源景區門口那麼繁華，滴滴很方便！

管家提前給打開房間開空調，幫忙制定第二天和第三天的旅遊路線，有迎賓水果，還有露天陽台，熱情周到。

We cannot understate how wonderful of an experience we had at this hotel. To begin with, the room that we were given was practically spotless and well laid-out; on top of that, it came equipped with voice-control features which could turn off the lights, close the curtains, or adjust the air-conditioning at our convenience. Throughout our 4-day stay, we did not experience any major inconveniences whatsoever - the room was comfortable, cozy, and a relief to be in after a long day of scaling hundreds, if not thousands of steps. However, the main highlight which brought our stay to another level was the hospitality. The warmth and kindness of the staff made us feel like we were truly at home, to the point where we extended our stay by a day. They had an undeniably incredible knowledge of the weather conditions and routes in the major tourist attractions around the town. Not only did they help us work out the confusing routing around the attractions, especially when landslides blocked key roads, but even helped us book the tickets, checking in on us via text message. When we would arrive back to the hotel, we would occasionally hear a knock on our door - it would be a staff member giving us complementary spreads of grapes and plums. In particular, Li Yen was extremely helpful and hospitable throughout our entire stay, always there as a way to seek clarification and support for planning our activities. Overall, while the hotel room was comfortable and pleasant, it was the service, conviviality, and altruism of the staff that elevated this experience from a 5/5 to a 6/5. If given the opportunity, we would certainly return to this hotel.

管家貼心服務一級贊

管家李燕在入住開始就熱心提供旅遊資訊與建議，幫忙訂票，修改入園時間等等，在公園裡的山上也可以用微信詢問怎麼走，民宿退房後還是可以請教她張家界相關的旅遊資訊，人也互動親切誠懇，總之是很棒的旅遊住宿經驗。民宿位置就在魅力湘西表演的對街。

非常棒的一次家庭旅行體驗，位置上各種方便，待客上各種周到和熱情，住宿上的各種安靜和愜意，都超過了我們的預期。而我們本身實際上也是挺挑剔的人😂。