Zhangjiakou International Hotel

There were good things and bad things for this weekend trip. The bad things did not ruin the trip and we still have a great time. First, the parking here is so horrible. We drove around a few times to find a spot to oark. We couldn’t drive up to check-in. The parking garage was full and asking the guard about where to park he said the lot and garage were at capacity. We arrived well after the checkin time but our room was not ready and were still being cleaned. It took 4 people to check us in but they eventually got it sorted but this was an issue that was not in their control. They made the process very smooth and stored our luggage as we waited in the lobby. They have Starbucks” in the lobby and we waited for the rooms. The rooms were amazing and had that old world few feel to them. The beds were comfortable and the suites were very spacious. We had both a 1 bedroom suite and an executive suite. The breakfast did not live up to expectations they were slow to refill juices and left with a feeling of being mediocre. Steamed buns were soggy. We ordered food from Delivery and ate dinner out.

The reception was very friendly and willing to help me order food. The room looked stylish and designed by professional designers The hotel has a swimming pool which I have not used though.

The only problem is that people smoke everywhere in the hotel.

设施：ok 洗浴门票2张:ok 卫生：ok 1.4米以下或者6周岁以下儿童早餐免费（提供儿童专属餐具）:ok

很不錯的住宿體驗！設施齊全，服務態度很好！尤其客房的中班服務員都是很周到的服務！優惠的價格，美好的小禮物！都很滿意！就是遺憾洗浴中心關閉沒有去成哈！建議沒有這個優惠就在訂房時給備註上↑不要既送門票又不能使用的現象存在哈！其他都很好！

這次和父母出行訂了兩間房，其中一間朝北房間有點陰冷，住着很不舒服。聯繫酒店客服部高東紅工作人員後，服務特別熱心周到，耐心傾聽我們的需求，全程積極協調，很快就幫我們免費調換了合適的房間，解決了怕冷的困擾。 小姐姐態度温和、待人真誠，辦事效率超高，貼心又有責任心，特別為客人着想！非常感謝高東紅的暖心服務，讓人住得特別舒心安心，下次入住還選這家，也強烈推薦給大家！

每次來張家口，都會選擇住在張家口國際大酒店！酒店位置好！餐飲水平高！這次入住時是大堂經理王佳幫忙辦理的，不僅熱情，還很專業的介紹酒店配套設施！包括升級後的越舍餐廳！二樓的點粵德餐廳！康體游泳等！非常感謝🙏🏻！

酒店位置比較好，就在市政府隔壁，前台辦理入住很快，服務態度很好，房間很寬敞，酒店是重新裝修過的，設施都比較新，早餐在酒店2樓，種類比較多，味道也還可以。整體來説還不錯。

多次入住的酒店，性價比很高，即使五一節假期服務也很好，特別是節日期間在酒店辦婚禮的不少，但是對住店客人依然服務到位。下次再來！