Cukrownia Żnin

Cukrownia as a venue is truly an interesting place with a unique atmosphere, and it could be a real gem of Żnin and the surrounding area—but unfortunately, its potential is completely wasted... I'll skip over the very poor room standards (furnishings like from a cheap motel, one generic soap/shampoo for everything in the shower, no bathrobes—despite the hotel having a spa and pool!—and not even any cups in the bathroom?!), the "exclusive" restaurant with a menu printed on a reused, fingerprint-smudged and crumpled piece of paper, and really mediocre food. But the absolute highlight is the level of customer service—or rather, the complete lack of it. Words can’t even describe it!!! The reception staff are clueless and have no idea what’s going on. Checking in a single guest takes forever… But nothing tops the way they handle business clients interested in hosting an event. The Event Coordinator we had been in contact with for a month, who personally invited us to the hotel for an in-person meeting to see the rooms and discuss details—didn’t even meet with us after we arrived!! A complete lack of respect, professionalism, and a blatant disregard for someone you personally invited at a specific time! To make matters worse, the excuse given was that she "had other duties at the time," was "surprised that the client arrived on time," didn’t see the text message saying we were waiting, and "lost track of time." Let me just add—we drove 350 km one way for this meeting, and then the same distance back, only to return completely disappointed… Money spent on fuel and accommodation for absolutely nothing!! I absolutely DO NOT RECOMMEND this place to anyone who values their time or money—whether personal or professional. Best to steer clear and organize your event anywhere else!

Was there for a weekend social event. The entrance was dismal and the receptionist asked for charges in advance. I know this is becoming more common but in such cases I refuse and they can lose the business or hold my passport. They chose the latter. The room was very USSR era basic. The air con was not working [they did fix it after I complained] and the buffet breakfast was I suppose adequate. The restaurant in the building where we had dinner the first evening was very limited in choice. At 9.30pm when we asked for the sweet menu we were told the restaurant had closed at 9.00pm. We helped ourselves from the chilled cabinet. However the next night we went to a pasta/pizzeria type place across the courtyard mysteriously named Arche Hotel Sacharoza or Paragon Fiskalny [on receipt]. We ordered salads and pasta and pizza to follow. The second courses were served whilst we were still eating the salads and I told the waitress to take them back and make sure they were hot when we were in a position to eat and enjoy them. She did. That night my wife had the worst stomach ache imaginable which was relieved only by severe vomiting at 3.00am. On arriving home 36 hours later I had severe diarrheal for two days. My suspicious mind thinks that our 2nd courses were tampered with owing to my complaining. Two healthy strong stomachs affected as they were in such circumstances is very unusual. So there it is. A Soviet era factory turned hotel hardly worthy of a single * and eating places a traveller might think twice about.

I had the pleasure of spending a few days at the Cukrownia Żnin accommodation, and I must say it was an amazing experience that exceeded my expectations! The architecture of the place, a former sugar factory, is stunning. The superb revitalization has combined historic charm with modern comfort, creating a unique atmosphere. Spa: Let me start with the Spa, which was absolutely fantastic. From the moment I entered, I felt relaxed thanks to the serene atmosphere and professional service. The massages were incredibly relaxing, and the wide range of treatments ensured there was something for everyone. The sauna and jacuzzi completed the experience, providing full relaxation after a day of sightseeing. Restaurants: The cuisine at Cukrownia Żnin is very good. The restaurants offer a variety of dishes, and I particularly recommend trying the pizza, which was exceptionally delicious. The breakfasts were plentiful and varied, and the lunches and dinners provided solid culinary experiences. Pool: The pool was the perfect place to cool off and enjoy some active relaxation. The clean water, comfortable loungers, and friendly atmosphere made every moment spent by the pool a sheer pleasure. Rooms: The rooms at Cukrownia Żnin are spacious, elegant, and very clean. The modern amenities and attention to detail made a great impression on me. Service: The service was top-notch. The staff was always smiling, helpful, and professional. Every request was handled quickly and with full commitment, making me feel special and appreciated as a guest. Cukrownia Żnin is a place that combines luxury, comfort, and a warm atmosphere. It is the perfect place to relax, unwind, and escape from everyday life. I highly recommend it and will definitely return at the earliest opportunity! Thank you for a wonderful stay!