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رد من مكان الإقامة: Dear Guest,Thank you for your wonderful review. We are delighted to hear that EMA House Hotel Suites was the most satisfying hotel of your trip to Switzerland. We appreciate your feedback on our location and ambiance, the helpfulness of our front desk team, and the generous in-room breakfast service. It is a pleasure to know that you would choose us again on your next visit to Zurich. We hope you enjoyed an excellent overall stay with us, and we look forward to welcoming you back to EMA House Hotel Suites. Jonathan Anthamatten, General Manager

رد من مكان الإقامة: Dear Guest,We are grateful for your detailed review of your stay at EMA House Hotel Suites. We are delighted to hear that you found our staff welcoming and the room spacious. We appreciate your feedback on the showerhead placement and the kitchen utensils. We aim to provide a comfortable experience for our guests and your feedback helps us improve. We are glad you enjoyed our in-room breakfast service and found it value for money despite our rates. We look forward to welcoming you back in the future.Jonathan Anthamatten, General Manager

رد من مكان الإقامة: Dear Guest,Thank you very much for sharing your feedback regarding your stay at the EMA House Hotel Suites. We are pleased to hear that you found the room comfortable and appreciated the spaciousness and layout of our apartment suites. We understand your concerns about the bathtub, and we appreciate your feedback. We are delighted that you enjoyed the view from your room and the convenience of our in-room breakfast service. We hope you had an enjoyable stay overall and we look forward to welcoming you back on your next trip to Switzerland.Jonathan Anthamatten, General Manager

رد من مكان الإقامة: Dear Guest Aboluodemami,Thank you very much for sharing your wonderful experience with us. We are delighted to hear that you enjoyed our breakfast service and found it rich and satisfying. It's also good to know that you appreciated our high standards of hygiene, service, and aesthetics. Your positive comments truly mean a lot to us. We look forward to welcoming you back to EMA House Hotel Suites in the future.Jonathan Anthamatten, General Manager

رد من مكان الإقامة: Dear Shenzhenfutianmeilin,Thank you very much for your kind review. We are glad that you found our location convenient, and that you enjoyed our in-room breakfast service. We value your feedback and look forward to your next visit at EMA House Hotel Suites.Jonathan Anthamatten, General Manager

رد من مكان الإقامة: Dear James_sg,Thank you very much for sharing your feedback. We are delighted to hear that you found the room spacious and comfortable, and we appreciate your kind words about our service and recommendation. Regarding the kitchen use, we understand your concerns about the charges. As not every traveler wishes to use the kitchen, we offer different rate plans—some include kitchen access and others do not. Guests who book a plan without kitchen access may still add this option after check-in for an additional fee, as you experienced. We hope you enjoyed your overall stay with us and that we may have the pleasure of welcoming you back to EMA House Hotel Suites on a future visit.Jonathan Anthamatten, General Manager