Clean, modern hotel. Nice location, about 10 minutes by foot to the center. Welcoming staff, breakfast was good to start the morning.Overall a wonderful hotel!
Loved everything about it in particular the spotless bedsheets.The hotel is clean and beautiful designed with Arabic touches. The room was huge , the floor of the room was covered completely by carpet , a small window is present and a big bed. Daily cleaning is done. There is a river in-front of the hotel which is a plus. Toilet has good size and is super clean.
Location is good , very close to the airport and you would roughly need 20 minutes to reach the center by taxi. Close by there is small mall and loads of restaurants across the corner.
Old town is far from the hotel. Depending on traffic maybe roughly 20 to 25 minutes. Taxis cost like 20 KM one way.
I saw two restaurants, one up for breakfast & the second located on the ground floor facing the river.
You have a beautiful river In front of the hotel. I use to sit and do my readings every morning. Breakfast fantastic. Gym & swimming pool & the spa are all up to date and excellent.
My best part was the room, the bed, the bedsheets and pillow. Super super clean . I stayed in 4 top luxurious hotels in Bosnia but Malak’s cleanliness is the top. Unfortunately the hotel will not provide you with iron but they do have laundry services.
Customer service is just acceptable. Above all what was important to me personally “the room that gave me the feeling I’m at home” . Highly recommend you to book the hotel you won’t regret it.
Magnificent hotel. Very kind and welcoming people. Beautiful views. Clean and comfortable room. Delicious dinner. Everything was perfect. Bosnia is the best, thank you for the lovely room, for your kindness, for assisting us whenever we needed help. We are well-rested and happy thanks to you 🥰
The original hotel was oversold, so we decided to stay there at the last minute. It was better than expected. The hotel is old and the location is a little off, but Sarajevo is not big, and there are parking lots available in the city center. There is a tram station nearby to the city center. The hotel has a parking garage for 10 euros per night, and there are also free public parking spaces nearby.
The sauna and heated swimming pool that guests can use for free are great. The sauna is shared by men and women. There were few people on weekdays during our stay, but many people on weekends.
The breakfast is average, and there are many halal foods.
The room facilities are old, but the bathroom area is quite large, and many towels are provided. Free bottled water is available.
There is no food nearby, so it is recommended to have a good dinner in the city center before returning to the hotel.
Accor's hotels have never let me down. The hotel is located in the west of the city, with a gas station downstairs and a large supermarket and leisure shopping center opposite. The hotel's breakfast is quite satisfactory, and it is equipped with a swimming pool, which is very suitable for children.
Nice hotel. Well located in Sarajevo Old Town. Within walking distance of most of the main attractions. Room was a bit noisy, due to close proximity to the main road and I was unsure if people could look in my window from the road as I was only on the first floor. Room was also a little dark due to the common trend in hotels now to not have a central light in the middle of the room. Breakfast was quite good in the morning with a large selection. Staff were helpful and easy to arrange a taxi to and from the airport.
Neum is the only seaside city in Bosnia and Herzegovina, with a coastline of only 24 kilometers. A large number of domestic and foreign tourists go on vacation by themselves. Due to the large number of rooms and the large number of guests, the parking space is very tight. There is an infinity swimming pool on the top floor of the hotel, which is free for guests to use, and each person is allocated a bracelet, and foreigners are charged. There is also a large swimming pool on the 3rd floor. Level B has direct access to the beach. The rooms are spacious with sea view balconies. There are many kinds of breakfast, very satisfied.
The room is clean and hygienic, the various facilities and equipment are in good operation, and the parking is very convenient. It is first-class in the Bosei-Herzegovina area!
For those with time to enjoy Sarajevo Grand Hotel offers all you need as well as a glimpse into one of the many 'Grand' hotels with fitting that encapsulate the former Yugoslavia.
Breakfast although basic was within expectations for the price point. The 'Sarajevo 1984' Olympic colors on the chairs I thought were a nice nod to the past.
The room was modest but included everything I needed as a solo traveller and was cleaned every couple of days. Lack of AC was the only thing that made the trip slightly less comfortable.
There is a bar on a maisonette floor that serves drinks all day till around 11PM. The staff were courteous and helpful.
For those who don't have a car, taxi can be ordered from the front desk or you can walk 5 minutes to the Railway Station and nearest Tram/Bus stops.
The observation tower is nearby, the Ottoman city is around 30 minutes on foot.
I would stay again. 👍
For the first time in my life, I booked half board in advance, but to conclude, the dinner was disappointing compared to my expectations, and the breakfast was great.
Since dinner was buffet style, it was far from a meal at a luxury hotel, and no drinks were provided other than water. It was also impossible to purchase coffee or alcohol.
Breakfast was very good. There was a lot of food, and each one was delicious.
Great
28 reviews
9.0/10
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AU$248
per night
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9.1/10
Great
MMs. TRAVELLERLoved everything about it in particular the spotless bedsheets.The hotel is clean and beautiful designed with Arabic touches. The room was huge , the floor of the room was covered completely by carpet , a small window is present and a big bed. Daily cleaning is done. There is a river in-front of the hotel which is a plus. Toilet has good size and is super clean.
Location is good , very close to the airport and you would roughly need 20 minutes to reach the center by taxi. Close by there is small mall and loads of restaurants across the corner.
Old town is far from the hotel. Depending on traffic maybe roughly 20 to 25 minutes. Taxis cost like 20 KM one way.
I saw two restaurants, one up for breakfast & the second located on the ground floor facing the river.
You have a beautiful river In front of the hotel. I use to sit and do my readings every morning. Breakfast fantastic. Gym & swimming pool & the spa are all up to date and excellent.
My best part was the room, the bed, the bedsheets and pillow. Super super clean . I stayed in 4 top luxurious hotels in Bosnia but Malak’s cleanliness is the top. Unfortunately the hotel will not provide you with iron but they do have laundry services.
Customer service is just acceptable. Above all what was important to me personally “the room that gave me the feeling I’m at home” . Highly recommend you to book the hotel you won’t regret it.
__SamW_A short stay for a day, the hotel is quite close to Old Bridge , there are shortcuts to go directly from the hotel to the old street. The room was large and clean and tidy, and it was quite quiet at night.
The hotel supervisor is very enthusiastic and has been chatting with you. The waiter will also help you carry your luggage to the room and help you carry your luggage from the room to the car when you check out. (Remember to tip)
The nearest parking lot to the hotel is called: Parking 5 star. 12 euros a day, but the parking payment machine can use Bosnian coins. The front desk of the hotel will remind you very intimately and help you change the euro to Bosnian coins. The service is full!
The hotel also offers dinner, very authentic Bosnian cuisine, fish and lamb recommended!
GGuest UserFor those with time to enjoy Sarajevo Grand Hotel offers all you need as well as a glimpse into one of the many 'Grand' hotels with fitting that encapsulate the former Yugoslavia.
Breakfast although basic was within expectations for the price point. The 'Sarajevo 1984' Olympic colors on the chairs I thought were a nice nod to the past.
The room was modest but included everything I needed as a solo traveller and was cleaned every couple of days. Lack of AC was the only thing that made the trip slightly less comfortable.
There is a bar on a maisonette floor that serves drinks all day till around 11PM. The staff were courteous and helpful.
For those who don't have a car, taxi can be ordered from the front desk or you can walk 5 minutes to the Railway Station and nearest Tram/Bus stops.
The observation tower is nearby, the Ottoman city is around 30 minutes on foot.
I would stay again. 👍
NNixaFirstly, host Angelo is lovely. He showed us the room upon check in. He said there was an error in what we were quoted through Trip for our Diamond Tier room and we came to an agreement that was reasonable to both parties. However, for the price we paid, we would have expected a TV, wifi that worked in our room, a shower door that was all in one piece, no black mould in the shower, something to address the drain odour, an extra blanket and a comfortable pillow. Unfortunately, these were all small issues that added up to a less than perfect stay. On the plus side, the hotel itself was clean and the view of the town vines from the bedroom was delightful. The room was super warm, very quiet, very spacious, and directly opposite great restaurants, bars, St James church and the Risen Christ statue. Overall, it was a comfortable stay at a reasonable price.
Thanks Angelo.
SShae IslamThe hotel is in the perfect location, scenic and near restaurants, shops etc. It is walking distance to old town and a lot of the sights, like the cable car, the wooden fountain, historical mosques, city hall, eternal flame, museums, markets, etc. The hotel is super clean and the staff are incredibly friendly and knowledgeable. The room itself was huge, bed was very comfortable, bathroom was fantastic, you’re given toiletries and tea, coffee etc. Breakfast each morning was fresh and tasty, buffet style with a variety of juices and coffees/teas, ate so much! Used the sauna which is free and you book sessions with the reception staff. Would definitely recommend this hotel and would stay there again when I visit Sarajevo Bosnia again, loved it! Thank you :-)
GGuest UserWe were in Mostar during the off season and the hotel staff Ms Lela was kind enough to upgrade our room since the room we booked was on the top floor and was very small.
It would be quite difficult to carry a luggage up the stairs as they did not have any elevators and both my husband and I are over 60 yrs old.
The other lady on duty, Ms Elma was also very helpful in helping us to arrange for a taxi in Mostar and transport to Sarajevo.
The location was near the old town..easy access to walk to the old bridge. Near a big supermarket .
I would recommend Sinan Han . They are scheduled for some upgrading works and additional rooms so maybe there would be a elevator installed for easy access to the rooms.
MMichael WaveClean, modern hotel. Nice location, about 10 minutes by foot to the center. Welcoming staff, breakfast was good to start the morning.Overall a wonderful hotel!
AAnonymous UserI really recommend this hotel. The room is very clean and well heated. It is also equipped with air conditioning. It is suitable for multiple people to stay together. The room is very spacious. The kitchen is well equipped with pots and utensils. We stayed in Sarajevo for two nights. It is also convenient to walk to the old town.
TtwchooVery friendly and attentive staff! Location is perfect as well. Very near many of the highlights in Sarajevo. It is in the old town and a 5 minute walk at most from the Latin Bridge and a 10 minute walk from city hall!
SStephenL09The residence apartment is fantastic. Spacious, clean, with elevator. It is in a brand new building. Just 10 minutes easy walk to the old town with sightseeing, shopping and eating.
My only suggestion to the owner is to write down the driving directions turn by turn from the main street to the parking garage which is actually very nice and safe. But the maps navigation gave me a hard time going through some narrow and chaotic streets and a residential apartments complex. In reality, the parking garage entrance is only few feet from a major artery with an easy access.
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