Hotels With واي فاي in أونتاريو, كندا

ذهبت في فبراير، وقت رائع للذهاب، سألت عن غرفة الشلالات على جانب المبنى، لم يكن هناك أحد تقريبًا، الخدعة الوحيدة هي موقف السيارات، ذهبت إلى ****** حيث أنها أقل من نصف السعر ولكنهم يغيرون أسعارهم كل يوم.

The hotel room itself was lovely – clean, spacious, and thoughtfully prepared. We felt warmly welcomed by the sweet touch of two towel swans arranged on the bed upon arrival. However, the breakfast experience was disappointing. Despite offering only a very simple set menu, we waited nearly an hour to be served. Additionally, when we politely asked the front desk for late checkout due to breakfast delay. We had to fight for a mere 30-min extension. On the positive side, the hotel’s location is excellent for exploring the beautiful small town, which was truly charming.

Our stay at the hotel was highly enjoyable, primarily due to its exceptional location. The hotel is conveniently situated near both Horseshoe Falls and the American Falls, offering stunning views of the latter. Additionally, its proximity to the ****** and a shopping mall further enhances its appeal. We found the Italian restaurant's cuisine to be excellent, and the staff, both in the restaurant and throughout the hotel, were consistently helpful and friendly.

First of all, I’d like to start by saying that this hotel truly has one of the best locations on the Canada side of Niagara Falls. However, my overall experience was unfortunately quite disappointing. Upon check-in, the front desk staff tried to upsell us to a “FULL VIEW” room. She kept repeating the word “Full View” and offered several options — 200, 250, 350 — without mentioning any currency. When I asked if there was a discount since I’m a Hilton Honors Gold member, she said she could reduce it to 180, and only then mentioned that it was in USD. I found that very confusing and misleading — we are in Canada, and unless clearly stated otherwise, I naturally expected the price to be in CAD. After some discussion, we decided to go ahead and paid an additional CAD 250 (equivalent to 180 USD) for the “FULL VIEW” upgrade. Our room was on the 40th floor (room 4001). But when we entered, we were quite disappointed to find that the main waterfall view was partially blocked by the building’s red roof structure, as shown in my attached photo. Paying that much extra for a partially blocked view felt very unfair. Later, I checked online (using a different date just for reference) and found that the upgraded room type was only around CAD 150 more on the website — which made me feel even more upset and taken advantage of. To be fair, all the lift and housekeeping staff we met were extremely kind, and our dinner at STK on the 9th floor was excellent — great food, service, and atmosphere. Unfortunately, the next morning was another big disappointment. Around 7–7:30 a.m., we were woken up by very loud construction noise — constant knocking, drilling, cutting, and buzzing sounds from above. We couldn’t rest at all. I called the front desk, and the staff apologized and explained that there was renovation work happening on the 41st floor, offering us a late check-out so we could “rest more.” But with the ongoing noise, that was simply impossible. What frustrated me most was that nobody mentioned this renovation during check-in, especially when the staff was actively encouraging us to upgrade the room. Since they were clearly aware of the noise situation, they should have informed us before we paid the upgrade fee — so that we could make an informed decision. I completely understand that renovations are sometimes necessary to keep a hotel in good condition. But the way this was handled showed a real lack of consideration for current guests. Starting such loud work early in the morning, without warning, is unacceptable. And upselling guests into rooms directly below an active construction floor without disclosure is even worse. Considering all of this — the misleading currency during the upsell, the blocked view, the inflated upgrade price, and the unbearable morning noise — I honestly felt that guest satisfaction wasn’t a priority here. It gave me the impression that the focus was more on making short-term profit than on building long-term trust or encouraging repeat stays.

Loved my stay Heater & MayQueen are and were amazing customer service, communication and more two amazing women who helped add to the stay I had planned for my mothers birthday. We loved our stay the view of the Falls were amazingly beautiful. At check in I was given discounts to help enhance our trip or give us extra things to do. The view from the restaurant on site was ok and having a wider range of options to choose from would have been nice but food was good. Overall great stay!

The hotel needs huge improvement. The room had furniture that is old and pretty stained  fabric. The water had to run for at least 20 min before you get warm water.  The list is long but  the worst of all is $25 dollars parking  per day that you charge on the top of the charge for the room. Being there for three days I saw parking as low as $5 per day..I will never go back nor recomend this place to any of my friends

Fantastic hotel with friendly and helpful staff, clean and tidy and excellent location. This hotel added to our experience in Toronto and we will definitely stay here again when we return. Great amenities. The hotel room was excellent t with great furniture and a very comfortable bed. View from our room was outstanding.

استمتعنا باقامتنا حتى يوم تسجيل الخروج. كنا نعمل في وقت متأخر قليلا لذلك اتصلت بالاستقبال لطلب شيك في وقت لاحق حوالي الساعة 12. تم ابلاغي موظف الاستقبال انهم لا يسمحون بتسجيل شيكات متأخرة. لذا سارعنا وتمكنا من التحقق في الوقت المحدد. ثم تحميلنا سيارتنا وجلسنا لتناول القهوة. بينما كنا نتناول القهوة لاحظنا الكثير من الناس يتحققون بعد الحادية عشر صباحاً. أيضا لم أتلقى فاتورة الدفع بعد. هلا تتحقق من هذا لي؟ الصورة هي غروب الشمس من غرفتنا. شكراً لكم جون