Clean and attractive.
So-so for the price!
The location is opposite the Jubijuri Bridge, so it's not completely good!
The facilities are the best, but the breakfast quality could be a little better!
The hotel is very well maintained, the bed is very comfortable, it is not in the center but you can walk there, if I have to make a complaint it is that the heating was very high.
The location is close to the airport which is convenient if you have an early flight to catch. OK car rental is at the same location. The reason we stayed at this hotel was because we had a rental car to return and early flight to catch. The breakfast was included. It worked out perfect!
Absolutely perfect hotel, well priced, lovely room, friendly staff, comfy bed and the best shower we had in Spain. The neighbourhood isn't perfect but I never felt unsafe. I would definitely come stay again!
✴︎Pros:
- cozy and natural woody taste room which is definitely my type
- water is free of charge if you ask the front
- sunshade was smart enough to be controlled by buttons
✴︎Cons:
- no place to get foods besides the restaurant located inside the hotel
- ordering by an item is not available for at least the lunch time we went, had to order 2 items for each person including dessert
- location is a bit far from the busy area of San Sebastian however taking taxi only took 12-13euros even at night, and taking a bus is easy on the way since going to the bus stop is really within a minute.
Overall, I highly recommend this hotel if you are easygoing to get around taking a taxi and a bus and rather sleep in a quiet area.
I loved this hotel. They accommodated my reservation requests.
The rooms are spacious, new, and very clean. The bathroom is spacious and has everything you need for your stay. The hotel staff was very attentive at all times.
I will definitely stay at this chain and this hotel again. One drawback would be helpful if there was a designated parking space and a place to unload my luggage upon arrival.
With a stay at Palacio Arriluce Hotel in Getxo (Algorta), you'll be a 1-minute drive from Bay of Biscay and 10 minutes from Bilbao Exhibition Centre. This luxury hotel is 7.4 mi (11.9 km) from Bilbao Fine Arts Museum and 7.5 mi (12 km) from Plaza Moyua.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a steam room, a fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 8:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
Make yourself at home in one of the 49 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, hair dryers, and bathrobes. Conveniences include phones, as well as safes and desks.
The hotel is located in the surrounding area of Bilbao City. Close to the World Heritage Biss Bridge, 5 minutes walk. Be sure to spend 0.45 euro to experience the unique bridge crossing of the Biss Bridge. The castle-style hotel is luxuriously decorated, the rooms are comfortable and bright, and the bathroom is beautiful. The hotel has an underground parking lot and free parking around. The surrounding area is obviously a tourist attraction area with churches and old streets.
In a quiet neighborhood but Bus stop right outside every 15 mins to city but cut off time is 10 pm. All good though for us !
Free parking like all other reviews said, which is very convenient.
Nice hotel with good bar and restaurant, I had a good stay! Love it
We don't eat there, but everything perfect and very friendly , the room with views of the city
Very Good
70 reviews
8.5/10
Price from
AU$266
per night
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8.3/10
Very Good
GGuest UserIf you are looking for a place to sleep and an excellent location for a cheaper price than the surrounding hotels, this is a great option! However, I had not stayed in a pension before and I didn’t realize that we would be sharing a bathroom with 5-6 other people.
The workers were polite, professional and accommodating! They provided coffee, tea and water.
GGuest UserIt's a nice hotel. Everything you need is there. Good city part around. But the devil was hidden in the details.
1) Upon checking in, I discovered hair from a trimmed beard in the shampoo holder on the sink (while I was yelling and running around in circles my partner had just rinsed it off).
2) Centuries of dust on the shelf and TV.
3) The clock on March 01, 2024 is still set one hour ahead. at 8:40pm I get dressed and run out to a meeting by 9pm. which as it later turns out will be in 1.20 minutes. Answer: the technician is no longer at the hotel today, we will let him know. March 04, 2024, at the time of our departure, the clock is still showing the wrong time.
And I thought: ”ok we can live with that”. BUT
3) The room is hot, it's really hot. We Germans and so used to sleep at +17 degrees at night (save money energy and its healthy))). Also my the partner does not tolerate the heat at all (Also if you have age changes or something else... It could be horror). The answer from the hotel: ”It's winter, the air conditioner only works for heating”. This we find out after we have been ”cooling” for a day and a half (but the hotel description has 138 rooms with air conditioning!?).
4) We get a fan to cool down.
5) I discover that the sheets are 50 percent and the pillows are 52 percent synthetic. ((at this point, I realize why they are so sweaty and sweltering to sleep in. I know its subjective).
This hotel recived 3 out of 5 in my rating.
P.S.: The glasses were not washed perfectly (it's just gazpacho, not oil paint and black tea)
The toilet paper holder is positioned so that you hit it with your butt every time you sit down on the toilet, and when you sit down it rests on your chest
LLynn_TungIn a quiet neighborhood but Bus stop right outside every 15 mins to city but cut off time is 10 pm. All good though for us !
Free parking like all other reviews said, which is very convenient.
Nice hotel with good bar and restaurant, I had a good stay! Love it
BbaraoGuild**”BAD: Beware of the 'Upgrade'”**
Our priority when booking was the room size and budget, so we reserved a 32m² City View room.
At check-in, the hotel staff offered us an ”upgrade.” He said that for an additional €25 per day, we could ”upgrade,” so we agreed.
However, while the room did have a Sea View, the size was downgraded to just 21m². I told them that paying €25 to have a smaller room was a downgrade, but they insisted that the view had been upgraded.
I asked to be moved back to the room we originally booked, but the staff ignored my request for an entire day.
Let me ask you this: if you went to see a new landscape, and the view changed, how would you describe it? You wouldn’t say the landscape itself was ”upgraded,” would you? You’d say the view was different or better.
The following day, I finally got a response from the staff. They told me I’d need to pay an additional €70 per day if I wanted a 32m² Sea View room.
While the hotel facilities and scenery are excellent, the staff are focused entirely on business and seem to aim to squeeze every extra euro from their guests.
In the end, we ended up paying the €25.
**Beware of the 'Upgrade.'”**
GGuest UserThe hotel is satisfactory. It is surrounded by living areas, convenient for eating, and the hotel restaurant is also good. It is a good choice for business trips
GGuest UserIt is clean and friendly. The room condition is good for the price. (Hotels with the same price near Abando Station have smaller rooms for the same price) You can walk to major tourist attractions and public transportation is good, so it was convenient for sightseeing.
CChiajung JamieThe location is close to the airport which is convenient if you have an early flight to catch. OK car rental is at the same location. The reason we stayed at this hotel was because we had a rental car to return and early flight to catch. The breakfast was included. It worked out perfect!
AAya✴︎Pros:
- cozy and natural woody taste room which is definitely my type
- water is free of charge if you ask the front
- sunshade was smart enough to be controlled by buttons
✴︎Cons:
- no place to get foods besides the restaurant located inside the hotel
- ordering by an item is not available for at least the lunch time we went, had to order 2 items for each person including dessert
- location is a bit far from the busy area of San Sebastian however taking taxi only took 12-13euros even at night, and taking a bus is easy on the way since going to the bus stop is really within a minute.
Overall, I highly recommend this hotel if you are easygoing to get around taking a taxi and a bus and rather sleep in a quiet area.
GGuest UserThe hotel is unique in design, novel, and the front desk service is good. The reception processing speed is relatively slow, the elevator is less inconvenient, sometimes it needs to wait, and the overall stay is quite satisfactory.
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