Hotel near City Centre,Liverpool73.4% of visitors choose this area
TTravel more explore2025.02.24
We really enjoyed our stay here, good location and nice big comfortable rooms with enough space being accessible, the bathroom was huge. The breakfast was great and the staff were lovely too.
Hotel near City Centre,Liverpool73.4% of visitors choose this area
GGuest User2025.05.27
The hotel’s location is great - near the Lime Street station and in shopping and eating places. Friendly and helpful staff. But the room is a bit old and rundown. The toilet flushing system should be improved. No fridge is provided in the room.
Hotel near City Centre,Liverpool73.4% of visitors choose this area
II L2023.12.27
The hotel is clean, has got friendly staff, and in a good location. But it will be good if they get there own car park so guest don't have to pay for parking elsewhere.
Hotel near City Centre,Liverpool73.4% of visitors choose this area
GGuest User2025.02.21
The staff were very welcoming and friendly. The apartment was immaculately clean, and the bed very comfortable. The location is perfect right in the centre of Liverpool 1, with everything you can possibly need on the doorstep. Excellent restaurant, (The Cosy Club) right next door. We Will definitely stay here again when visiting Liverpool.
The only downside was with ”TRIP.COM” themselves, as when booking my room for 2 adults and one child, the conformation confirmed so, but when checking in the room was booked for 2 adults only, the manageress explained it was not their fault , and told me that this is not the first time that this has occured and we the guests are left bewilderd why this can happen, ”SO TRIP.COM PLEASE GET YOUR ACT TOGETHER AND SORT THIS MESS OUT, from Paul
Hotel near City Centre,Liverpool73.4% of visitors choose this area
GGiani De2024.07.12
Clean hotel and accessible to centre. If you’re going to book for Rooftop make sure it’s suite room as the double room wasn’t that nice view in the balcony. Friendly staff in the breakfast area and to the receptionist who assist us 10th July 2024 (Wednesday) at 15:00 he’s approachable and accommodating I forgot his name he has tattoo. But a bit disappointed. Only continental breakfast you can have it if you’re in a hurry. But for hot breakfast you need to order in the menu and that’s the time they prepare it and serve for you I suggest it’s better everything is ready and hotel guest will just get it by themselves. Second one the receptionist who’s on shift at 11th July 2024 at 12:30 in the afternoon wasn’t that nice. it’s 2 ladies receptionist I pass the key on her and she just said thank you. The other lady just look at us without saying Hello. Front-desk receptionist should be accommodating. not even bother to ask us how’s our stay which should be standard to all Hotel service staff. Receptionist are the front one who promote your Business it’s just my opinion Halyard so I think it’s better to inform them.
Hotel near City Centre,Liverpool73.4% of visitors choose this area
GGuest User2025.01.13
Visit to watch the famous Accrington Stanley play Liverpool in the fa cup , hotel really easy to find, nice room bar and restaurant masons , found parking nearby 5 min walk (under £16 for 24 hours) B parking. Only downside was this hotel is in the thick of it for late night clubs and outside so called garden bars , so it was pretty noisy in the room , it didn’t really bother us cause we both can sleep through fireworks. But if you’re a light sleeper and need to be in bed early take some ear defenders .
There was a problem when booking into hotel as we had gone through Trip.com and receptionist said that we had not paid as no confirmation had come over to them from third party.
We explained that we had paid showed her the relevant information on my phone etc -but still insisted that we had to pay .
We waited at reception for about 40 minutes while we waited for the receptionist and manager were in back room sorting it out.This in fact made us late for our evening meal - which we had to miss out on- as well as being late for our meet n greet showing at the Theatre Royal - which we also missed out on- It spoilt our evening - but the amenities and staff in the hotel were fabulous- especially the young girl who served us breakfast in the morning.x
Great service by reception staff, bar staff less accommodation, food n drinks overpriced.
But enjoyed our stay. Next time more use of bring yer own n eat out.
Buffet breakfast super, waffles my hi light
LLeeExcellent apartment, clean and everything we could need. Stayed here with my son for a dad and lad city break. Location is perfect. Very close to the centre. Would definitely stay here again and would highly recommend to others.
KKennedy83Firstly the bad points-
*The Carpark was full of old furniture from the hotel and empty beer barrier preventing you getting parked,
*The hotel has turned into more of a party venue hotel rather than the beautiful hotel it was when I last came with my daughter 2018.
*tap in the kitchen area in our room only let out hot water and unfortunately the room stunk of what I could only describe as a sewerage smell? Whether the drains needed maintenance I’m not sure but I I just sprayed some deodorant around to help make it not smell quite as bad because I was so tired I didnt want to have to swap rooms.
*There was also no phone to call reception which I found strange and the remote for the tv was missing the back of it.
I put all this bad points down to the fact that when I previously came it was owned by someone who really cared about the maintenance and reputation of the hotel but now I’ve found it’s since been sold it seems the new owner isn’t as bothered and all what the shankley represented before eg, maintenance, luxury, football themed has kind of turned more into a tacky themed hotel and doesn’t feel classy anymore. I’d probably not stay here again as it’s not the same as it was and just the whole feel of hand hotel is different. It’s not the best if you have come with kids as there’s lots of drunken guests in the hotel and it’s noisey but thank goodness it’s a large hotel as you don’t hear the noise from downstairs. We were on level 3.
Our room was lovely and big with a large double bed and 2 twins pushed together, a kitchen area with tea bags and coffee (no biscuits but that didn’t bother us as we had snacks with us
The upsides were-
*Staff were pleasant,
*breakfast was amazing with everything you could possibly as for,
*hotel was mainly quiet on the 3rd floor, room was on the whole clean and had a hair dryer, iron and ironing board with a safe.
* . The bathroom was lovely especially the bath as it was a jacuzzi with a waterfall shower. Everything was clean from what I could see.
MMrs Vicki JamiesonThe reviews can be quite negative from some people, and I do agree that the rooms could do with a freshen up, BUT it's an old hotel filled with character and history and we really enjoyed it for that. It's very central and 6 mins walk to Lime St Station and 7 min to Cavern Quarter. (The Vines pub next door is also a must & 15 min in opposite direction takes you up the Philharmonic pub, beautiful place with history and an award winning steak pie.). The hotel staff were friendly, helpful and really lovely. There are a couple of nice bars as you come into the reception area , including the American bar, which has a nice ship saloon feel. Got a great deal and stayed here for 3 nights and had a lovely stay. Would come back, the rooms do need a face lift though. 😀
NNeerodGreat location, friendly staff all around the hotel, room clean & bed comfy. Breakfast was plentiful & enough seating even at busy times. Please make the carpark cheaper for motorbikes as they are using less space, but we were great full that it was safe. Totally recommend & would use again. Thanks 😊
GGuest UserCity Studios, Rodney Street, is an excellent location in Liverpool - easily accessible for cultural and city attractions. The system for gaining access to the property worked well, in that the access codes came in good time and were fairly easy to use. The studio was lovely and warm, comfortable and clean, with good kitchen facilities. The only thing wrong was that the shower didn't work, although there was plenty of hot water. As we were only staying one night, we didn't ask for help with this, as we only found out quite late in the evening. If we'd been staying longer, we would have contacted the help number, and I'm sure something would have been done about it. We would use this venue again.
TTakhisis4twMy favourite place to stay in Liverpool, and probably the whole of the UK. The spa is amazing and is true to the advertised pictures, in fact it's even better because they don't show off everything there! The rooms are spotless and so lovely, the staff are all super friendly and polite and cannot do enough to help. Treat yourself to an amazing high class experience for reasonable prices. The thermal journey is an absolute must.
SStephenFirst impression of the hotel was how clean and simplistic it was. Check in was relaxed at the front desk and I was directed to the lifts to find my room. Room was spacious and well designed with all the amenities required. Coffee machine was a lovely touch and easy to use. Bed was clean and comfortable and would highly recommend this hotel at that price.
CCharlesI personally found the hotel exactly as described on it's website! I shared one of their deluxe twin rooms with a friend and it was way bigger and more comfortable than most I've stayed in! No complaints whatsover! All the Beatles pics and memorabilia was exactly as stated and was a great supplement to a great hotel in my opinion as a big Beatles fan! The fact that it's so close to the Cavern Club, and therfore is situated right at the heart of Liverpools ”Musical” centre, and ”elelectic” atmospheric nightlife, was exactly what I was looking for! But round the corner, back into the hotel and it was back to a quiet, chilled atmosphere! Best of both worlds! Live music in a cool bar at weekend nights, delicious buffet breakfast, pretty much with everything you would want! Can't complain one single bit! That was my experience honestly! Quick, simple checking and check out! Cannot understand the negative reviews I read before I booked, which admittedly nearly put me off booking! All I can say say is, either those negative reviews were unusual or by very fussy people, or exceptional in the extreme! 10 out of 10! Keep it up all you staff in the hotel! You are the one's who make it work so well! Chic Canning, Motherwell, near Glasgow !
AAaron BurkeAbsolutely amazing hotel, with amazing staff who are there to welcome you straight away and take care of you throughout your stay and top quality facilities to be used too,
Will definitely return !!
Thanks again!
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