As normal excellent service. Such a friendly but professional attitude from all staff, with a great breakfast included in price. Rooms clean with all facilities you would want on a business trip. Still no restaurant for evening meal but they do offer pizza’s, and there is an excellent restaurant across road.
Dreamy garden, brand-new room facilities, the waiters are all handsome men and beautiful women. Except for the restaurant I want to go to, I just have a rest. It's a little regretful. I can still stay here if I have a chance to pass by next time.
From the moment we arrived, the staff were warm, welcoming, and attentive, making us feel truly valued as guests.
The hotel itself is set in stunning grounds, offering a peaceful retreat from the hustle and bustle. Our room was beautifully presented—clean, comfortable, and well-equipped for a relaxing stay. It’s clear that attention to detail has been prioritized.
One of the standout highlights was the spa. The facilities were excellent, and the atmosphere was tranquil—perfect for unwinding. The pool area was spotless, and the treatments were first-class, leaving us feeling refreshed and rejuvenated.
Dining at the hotel was also a fantastic experience. The food was beautifully prepared, full of flavor, and served with a smile. It’s evident that the team takes great pride in the quality of their service.
Overall, I’m delighted to say that Voco Lythe Hill Hotel & Spa has more than redeemed itself in my eyes. I’d highly recommend it to anyone looking for a relaxing getaway with top-notch service. Can’t wait to return!
Very nice hotel!
We have booked our stay to enjoy and relax in the pool and steam room. Service was great everything was available for us all the time. Pool open from 8 am till 8pm, plenty of time to use it. Not very crowded. Staff very friendly, bar food available and too many options to choose something tasty. Restaurants nicely decorated and no problems with booking. Really worthy to visit.
We booked this hotel as we had an early morning flight. It was so convenient as didn't even have to go outside to check in our cases. We have stayed at this hotel before and was very impressed so booked again for this trip. The breakfast even though was continental was open at 4am!!! This was perfect and was great we managed to have something to eat before our flight in a relaxed atmosphere m. Check in and Checkout was faultless. Definitely stay again!!
We had a lovely stay and it is worth highlighting the staff who all were very friendly and service orientated. We would have written expressing our admiration for the staff if you hadn’t sent a survey
Lovely hotel, the location is great as it is a few minutes away from the shopping centre. Me and my husband came for a weekend away and we loved that we could just walk to the shops. The kfc and McDonald’s is a few minutes away too. The room itself was nice, it had the usual stuff, iron, tea and coffee etc. The bathtub was super small, if you are plus size, you will struggle to lay in the bath but it’s not a big problem. The staff were very friendly, we even got given a cookie upon arrival and they kindly gave us a complimentary 1 hour free extra time for check out (we paid £20 for the rest of the hours). Overall a lovely hotel.
Good hotel with some great views from their garden. The perfect place for an evening drink as the sun sets. The facilities include a swimming pool which is an added bonus. Breakfast was a reasonable price and offered a very good range.
Only downside was due to a party in the room next door. This of course was not the hotels fault however getting through to their customer services about this matter and getting things sorted was not the most straight forward process.
Would I stay again? Yes.
We booked to stay, as we were attending a 60th Birthday party at the Hotel.
We booked and paid online so checking was very easy.
We really enjoyed our stay. Our room was very spacious with a large king size bed. Which was extremely comfortable!
We were impressed with the newly renovated bathroom, with lovely soft fluffy towels. The room has all the amenities that we needed ie iron, hairdryer and extra pillows.
We booked a room with breakfast - which was excellent and was available till 10.30 which was great. A good array of hot food included quality sausages and bacon.
All the breakfast staff were very helpful and genuinely cheerful, as were the reception staff and the bar staff and food servers at the evening function.
We really enjoyed our stay.
Service is very good and the staffs are very friendly.
Very Good
44 reviews
8.6/10
Price from
AU$143
per night
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BBrad mannI stayed in room 3 on the ground floor and I thought the experience as a whole was alright, gets the job done if that’s all you need.
There were some things I thought were a bit strange however.
The shower was the main thing, it was stuck on full power which was crazy fast. It also didn’t stay in place because it was so powerful and kept turning into the wall. When I had pointed it facing out, it would point to the window (which was in the shower) and begin to fill up the window sill. Additionally, the sliding door had broken and it was replaced with a flimsy shower curtain which Barry managed to cover the gap.
The room was a little dark but other than that was fine. The bed was fine too.
Dinner is room service or you can have it in the bar area if you’d like. There isn’t a restaurant however and the bar area isn’t incredibly suitable for a meal with a family, fine on my own though. The menu consisted of pub food and each item was between £11-15 for the majority. There is a pizza and alcohol deal for £15 which is what I had, which was fine.
Breakfast was £11.75 I think and was a buffet in one of the service rooms and was pretty good.
Overall I think my experience was pretty poor but the room was very clean and the staff were very helpful and polite
GGuest UserWe booked this hotel so we could use the steam room and hot tub however both were out of order for 3 days which was the duration of our stay. The food in the hotel - the service was appauling I waited 1.5 hours for a vegan beef wellington to then be brought a caulifour risotto which I didnt order and was given the excuse that the chef didnt have enough time / it would take too long to make a vegan wellingotn- even though it was a sunday roast meal and they knew I didnt eat meat 4 hours before the meal and I was told originally I would have to wait 10 minutes for my wellington after queing up at the cavery- so all I had to eat were sides. The room was great- and hotel immaculate
GGuest UserBreakfast should have been served until 10 am. We got into the restaurant 9.15 and there was hardly anything left, One spoonful of scrambled egg which I had to gather from around the pan for my husband - none for me, no bacon, no sausage, no hash brown or tomato. They did have beans!! Having asked and waited, we got a bit of bacon and some sausages that were so hard we could hardly cut them!! Then , at 10am they asked us to leave the room because they had to get it ready for something else. Our bedroom was ok but there was a skylight in the roof and the sun came flooding in just after 4 am so I didn’t sleep. Waste of time having black out curtains at the window when you don’t cover the skylight. The teaspoons on the dressing table had not been washed. The shower was nice but the water came out all over the floor - our friends had the same in their room. All in all not a good experience and I wouldn’t stay there again. I did mention all of this to the reception guy but he just smiled at me. Not sure if he spoke English!
GGrundylowFrom the moment we arrived, the staff were warm, welcoming, and attentive, making us feel truly valued as guests.
The hotel itself is set in stunning grounds, offering a peaceful retreat from the hustle and bustle. Our room was beautifully presented—clean, comfortable, and well-equipped for a relaxing stay. It’s clear that attention to detail has been prioritized.
One of the standout highlights was the spa. The facilities were excellent, and the atmosphere was tranquil—perfect for unwinding. The pool area was spotless, and the treatments were first-class, leaving us feeling refreshed and rejuvenated.
Dining at the hotel was also a fantastic experience. The food was beautifully prepared, full of flavor, and served with a smile. It’s evident that the team takes great pride in the quality of their service.
Overall, I’m delighted to say that Voco Lythe Hill Hotel & Spa has more than redeemed itself in my eyes. I’d highly recommend it to anyone looking for a relaxing getaway with top-notch service. Can’t wait to return!
LLMCSWe were visiting locally as my son is a chef and was working in the area. This was a really lovely location and a beautiful hotel, staff were very helpful and check-in was easy. We would recommend.
IItsJimPicked this hotel as it is very close to Gatwick North Terminal, only 2 minute walk away.
I checked in and was first assigned a room, I walk in and it had not been cleaned at all, towels on the floor, bed not made and bottles opened on the table. I went back to reception and they were very nice and apologetic, they kindly told me that they have upgraded my room and apologised for the inconvenience. The new room which I was assigned looked very much like the room I had paid for, not sure what the upgrade was, but at least it was clean this time.
In terms of the price, it’s very expensive but what the hotel lacks in cleanliness, it makes up for in location. I’ll probably save my money next time and stay at the Premier Inn across the road.
GGuest UserGuildford itself has 4 hotels. This old hotel with a history of more than 100 years is located on the high street. However, the other side of the matter is that the hotel is indeed too old. The facilities are outdated and there is no elevator. The floor of the house is all sloped. Be careful and you may fall down.
GGuest UserWe booked this hotel as we had an early morning flight. It was so convenient as didn't even have to go outside to check in our cases. We have stayed at this hotel before and was very impressed so booked again for this trip. The breakfast even though was continental was open at 4am!!! This was perfect and was great we managed to have something to eat before our flight in a relaxed atmosphere m. Check in and Checkout was faultless. Definitely stay again!!
YYvetWe booked to stay, as we were attending a 60th Birthday party at the Hotel.
We booked and paid online so checking was very easy.
We really enjoyed our stay. Our room was very spacious with a large king size bed. Which was extremely comfortable!
We were impressed with the newly renovated bathroom, with lovely soft fluffy towels. The room has all the amenities that we needed ie iron, hairdryer and extra pillows.
We booked a room with breakfast - which was excellent and was available till 10.30 which was great. A good array of hot food included quality sausages and bacon.
All the breakfast staff were very helpful and genuinely cheerful, as were the reception staff and the bar staff and food servers at the evening function.
We really enjoyed our stay.
IIanAs normal excellent service. Such a friendly but professional attitude from all staff, with a great breakfast included in price. Rooms clean with all facilities you would want on a business trip. Still no restaurant for evening meal but they do offer pizza’s, and there is an excellent restaurant across road.
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