Very good deal for Ski in ski out!!
Room in building 4 is smaller than expected but no complaints with such discount.
Restaurants inside are nice, but heading out to the village once a while is good too. The walk to village is like 10 mins and very do-able!
We stayed here for 1 night but unfortunately the aircon in my room was spoilt, we informed the hotel staff and instead of fixing they told us to live with it and tried to struck off the matter… seriously even though we stayed only 1 night we shouldn’t be treated like that
Hotel room was good and massive,facilities are abundant as well. The onsen is super spacious and it's thru the night.
Food selection are quite a few but do try to get to Eki for more selections... Just take note of the last shuttle bus back to hotel.
In all the stay was good, just need to take note that this hotel is only allow SKI in / SKI out... But NOT SNOWBOARDING.... That you have to take shuttle bus to other resort location thru its skiing shuttle bus services...
The hotel is right at the entrance of the ski resort and you can Ski in/Out. Guests of the hotel in Figure 3 can get a discount on the ski pass price. Our price for three days was 25,400 yen. There are very few people in the ski resort unless there is heavy snowfall. Very few people. There are several restaurants in the hotel, and you need to make a reservation for dinner in the evening. The taste is good. There are ski lockers on the first floor for free. Friendly advice, try to bring your own shoes and boards. The shoes rented by the ski resort are very loose and the boards are heavy and hard.
1. There’s pickup and dropoff for Echigo stn
2. No shoes allowed beyond the hotel entrance
3. Front desk have a local Japanese staff that can speak English. Pretend to be nice not. Anything else , he will tell you don’t know. Go find yourself. Besides selling tickets that he will earn money. You’ll get no information from him
4. 1st day check-in, my in room hot spring tub is slimy n dirty stained wil algae. I scrub a lot out and took video. Same Japanese man came and nothing. Till I show him the algae I’ve scrub and the video, he kept quiet. Housekeeping do scrub off within 30mins
5. Breakfast is same everyday
6. Dinner, slight changes but still 99% same.
7. Child meal is hopeless.
Stayed for 5nights, same meals daily.
8. Want to bring a cake to dinner to celebrate my Daughters Birthday, we were forbidden to do so. Nothing besides what they bring to you.
9. Onsen was good
10. Basic ice cream treats.
11. Simple ramen in the evening
Hotel is too rigid. It’s really expensive during our visits. The rules at dining and the same meals daily, it’s unbearable. Kids have nothing much to eat
For the price, I’ll not stay in this rigid property. Many other Ryokan resort for lesser price and better options. It’s not ski in ski out and yet price are too high.
In general I like this hot spring hotel which was built on the venue containing 16 houses dated back to the 17th century. The hotel itself, its garden and room all look not bad. However the AC at the boutique shop was broken yesterday and it was super hot to shop there. Not sure if it’s repaired today. An opened brush bag without toothpaste was kept in the bathroom- they expected me to use or what? The service and food can both be better - but do not take it wrong - they are already good - it’s just I have a very high standard in particular when we talk about foods. I like the two free liquor - one sale the other plum wine- provided every evening 17:00-19:30 though. :) The Hotel can organise many experiencing and traveling activities and you need to book online ahead. Free shuttle service between the hotel and ECHIGO YUZAWA STATION is provided and you also need to book in advance - very generous gesture.
One of the newest boutique style hotels in Sado Island. Centrally located, just 20 minutes from the Ryotsu port. Great amenities and it has a hotspring with fancy hair dryers and hair oils. Roof terrace where you can see so many stars.
Thoroughly enjoyed our stay here! We were satisfied with the room and amenities provided. What we really appreciated was the very kind and thoughtful staff, always serving us with a smile. I enquired about storing my luggage with them for a night after checking out and the staff took note of our request without further explanation. There’s also a sake lounge at the lobby where you can enjoy a variety of sake by purchasing coins from the reception. Highly recommend this hotel!
We recently stayed at Hotel Okura in Niigata and had a wonderful experience. The hotel is beautifully situated overlooking the Shinano River, providing stunning views, especially during sunset. The location is very convenient, with easy access to the JR Niigata Train Station and Niigata Airport, making it a great base for exploring the area.
The rooms were clean, spacious, and well-equipped with all the necessary amenities. We particularly enjoyed the variety of dining options available at the hotel, including a French restaurant and a Japanese restaurant.
The staff were friendly and helpful, ensuring that our stay was comfortable and enjoyable. We appreciated their attentiveness and willingness to assist with any requests we had.
Overall, Hotel Okura Niigata offers a perfect blend of comfort, convenience, and excellent service. We highly recommend it to anyone visiting Niigata.
Good location, near Echigo Yuzawa station. No hotel shuttle bus to the ski resort (GALA), which is a little bit disappointing, as we tried another hotel that offers a free pick-up/drop-off service.
Food was normal, it didn't really suit my taste preferences though. I enjoyed that pork miso soup the most.
The women's outdoor onsen was meh; it wasn't even warm and had dirt in it. Everyone there, including me, only spent a minute and came back lol Indoor one was fine.
There was only one intern at the reception, and while he was helpful and nice (thank you), he wasn't very familiar with the hotel information and procedures. Perhaps it would be a good idea to assign a senior staff member to work alongside him and provide OTJ training, rather than relying solely on intern.
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DDAThe hotel is located on the wrong side, nearly 80 kilometers away from Liangjin Wharf, and 1 hour by bus. It is dark from the starting point to the terminal station. The hotel does not provide pick-up and check-in. I walked about 3 kilometers in the dark with my luggage. No street lights. The worthy thing is that the environment is beautiful and there are basically no tourists. There are no special features and attractions.
VVvvvLlllVery good deal for Ski in ski out!!
Room in building 4 is smaller than expected but no complaints with such discount.
Restaurants inside are nice, but heading out to the village once a while is good too. The walk to village is like 10 mins and very do-able!
LLance B Goh1. There’s pickup and dropoff for Echigo stn
2. No shoes allowed beyond the hotel entrance
3. Front desk have a local Japanese staff that can speak English. Pretend to be nice not. Anything else , he will tell you don’t know. Go find yourself. Besides selling tickets that he will earn money. You’ll get no information from him
4. 1st day check-in, my in room hot spring tub is slimy n dirty stained wil algae. I scrub a lot out and took video. Same Japanese man came and nothing. Till I show him the algae I’ve scrub and the video, he kept quiet. Housekeeping do scrub off within 30mins
5. Breakfast is same everyday
6. Dinner, slight changes but still 99% same.
7. Child meal is hopeless.
Stayed for 5nights, same meals daily.
8. Want to bring a cake to dinner to celebrate my Daughters Birthday, we were forbidden to do so. Nothing besides what they bring to you.
9. Onsen was good
10. Basic ice cream treats.
11. Simple ramen in the evening
Hotel is too rigid. It’s really expensive during our visits. The rules at dining and the same meals daily, it’s unbearable. Kids have nothing much to eat
For the price, I’ll not stay in this rigid property. Many other Ryokan resort for lesser price and better options. It’s not ski in ski out and yet price are too high.
SSilverGeckoThis is our 3rd week of 4 weeks exploring Japan and so far Yuzawa Grand is the best Ryokan Onsen experience we have had. We could have spent several days there it was sublime. We arrived in the morning and the staff were extremely welcoming, helpful and knowledgeable. We had been told by the tourist centre at the train station that the gondola wasn’t operational for 3 days; however the Yuzawa Receptionist assured us that it was operating and showed us that they were even able to sell us tickets at a discount. She gave us a map and bus timetable, showing us where everything was. They stored our backpacks for us and off we went exploring and had a marvellous time. We soaked our feet in the foot baths while having a treat before catching the bus to the mountains. We came back to our gorgeous room which had a coffee pod machine in it. Was so nice having a coffee in the morning looking out the window. We enjoyed relaxing in the beautiful Onsens before dinner. The buffet at both dinner and breakfast was incredible, everything so beautifully presented and incredibly delicious.
Highly recommend this gorgeous hotel. The staff are fantastic and the ambiance very peaceful.
GGuest UserStaffs are very friendly, even though they don't speak much English, they would try their best to communicate with you.
The hotel is located on a little hill side, so there's a lovely view, one side of the room has the ocean view (see image), the other side of the room has the spectacular snow mountain view (didn't take image).
The hotel building itself believe is a bit old, so the rooms and bathrooms are a bit dated, but you can tell they try to modernize as much as they could, like very new aircon, new hairdryer (there's one old one attached to the wall which doesn't work, but the new one is in the drawer), TV etc. Bathroom is a little rundown, but it still function fine. The room key was really a ”key”, which you also have to insert into the wall and turn it for lights and electric in the room, it's quite retro and interesting, and it's the first time I've came across this kind of system.
Hotel restaurant was the same one as the we stayed in an other city, and food standard was the same - which was good.
Breakfast was superb, we loved it.
Overall the experience was good and we were happy with our stay.
MMeganTravelling with my mom. Had a brilliant stay even though there were super strong winds on that night. There was perfectly delicious restaurants nearby, only 2mins away was ootoya- excellent food and service. The man who was running the hotel reception was so kind and friendly and went to extraordinary lengths to help us with our luggage and shipping to our next hotel. The breakfast was also yummy, simple flavors but wonderfully traditional japanese fare. My mom has some mobility issues too, so we were glad to see the relatively spacious room and wider than normal bath tub. 100% recommended!
One small issue with trip, not the hotel, I would have appreciated a more obvious flag out that the payment made online was a DEPOSIT. The man was quite flustered when I said I paid online already because you have to pay again when you get there then get a refund from trip after checking out. Please be aware of this when you book! But it was my oversight - although trip PLEASE emphasise these things a little more!
GGuest UserIn general I like this hot spring hotel which was built on the venue containing 16 houses dated back to the 17th century. The hotel itself, its garden and room all look not bad. However the AC at the boutique shop was broken yesterday and it was super hot to shop there. Not sure if it’s repaired today. An opened brush bag without toothpaste was kept in the bathroom- they expected me to use or what? The service and food can both be better - but do not take it wrong - they are already good - it’s just I have a very high standard in particular when we talk about foods. I like the two free liquor - one sale the other plum wine- provided every evening 17:00-19:30 though. :) The Hotel can organise many experiencing and traveling activities and you need to book online ahead. Free shuttle service between the hotel and ECHIGO YUZAWA STATION is provided and you also need to book in advance - very generous gesture.
LLen VWe recently stayed at Hotel Okura in Niigata and had a wonderful experience. The hotel is beautifully situated overlooking the Shinano River, providing stunning views, especially during sunset. The location is very convenient, with easy access to the JR Niigata Train Station and Niigata Airport, making it a great base for exploring the area.
The rooms were clean, spacious, and well-equipped with all the necessary amenities. We particularly enjoyed the variety of dining options available at the hotel, including a French restaurant and a Japanese restaurant.
The staff were friendly and helpful, ensuring that our stay was comfortable and enjoyable. We appreciated their attentiveness and willingness to assist with any requests we had.
Overall, Hotel Okura Niigata offers a perfect blend of comfort, convenience, and excellent service. We highly recommend it to anyone visiting Niigata.
BBrandonVery nice place to stay! Quiet during the spring/summer period due to the area being more popular in winter. Very near Echigo Yuzawa Station within 5min walk. Was welcomed into the hotel nicely with complimentary matcha and snack. Upon check in there was even a cute Gachapon game in which you could win one of their special Niigata/Yuzawa stuff! I won a small pack of Niigata rice.
Room was clean and spacious with a comfy futon bed. The public baths were so nice and well maintained! The staff here are very friendly and attentive. If you did not reserve their special dinner/breakfast set, you can still do say with 2 days advanced order over the front desk. I also love that they provide free shuttle to the station at check out upon request! Definitely staying here again if ever back in the area 🫶🏼
IIt’s AGood location, near Echigo Yuzawa station. No hotel shuttle bus to the ski resort (GALA), which is a little bit disappointing, as we tried another hotel that offers a free pick-up/drop-off service.
Food was normal, it didn't really suit my taste preferences though. I enjoyed that pork miso soup the most.
The women's outdoor onsen was meh; it wasn't even warm and had dirt in it. Everyone there, including me, only spent a minute and came back lol Indoor one was fine.
There was only one intern at the reception, and while he was helpful and nice (thank you), he wasn't very familiar with the hotel information and procedures. Perhaps it would be a good idea to assign a senior staff member to work alongside him and provide OTJ training, rather than relying solely on intern.
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