The sea view room was great, very clean and tidy, beautiful and comfortable, private outdoor spring in the room, excellent for staying in the room. However, the meals were very disappointed that were unexpected to cost about US$600 for a night including dinner and breakfast for 2 adults and a kid. In particular, the foods for my kid were unacceptable for this price. The restaurant was not clean and the staff were not attentive.
We booked the room through Trip.com and mentioned we have a 9 years old kid with us. The staff said they have no such record and required me to prove. Luckily I have the booking record in my App and showed them we did. Then, they said it should be the problem from Trip.com. And then, they said ok and would cost 25000 yen extra for my kid. I accepted, and then they said they could not provide an extra bed for my kid and reduced the cost to 20000 yen, and I also accepted. As a customer, I felt this was not attentive and not polite to request me to prove I had mentioned a kid for the booking. That’s all fine, but the quality and taste for the meals were really unacceptable at this price range, the breakfast was horrible. At last, my case wasn’t a communication problem because the staff who talked to us wasn’t a Japanese and was a native English speaker. Anyhow, the facilities and the room of this hotel were excellent, but the meals and services were not worth for this price.
This has to be one of the most spacious rooms I've ever stayed in in Japan. Our twin room had enough extra space to comfortably fit 6-7 28-inch suitcases, plus a small sofa.
It's a little far from the JR station, so I'd recommend taking the bus. There are many routes available, and it only takes about 10 minutes to get there; walking would take around 30 minutes.
The cleanliness was also excellent. If your room doesn't have a view of Wakayama Castle, don't worry; the restaurant on the 3rd floor features floor-to-ceiling windows that offer a great view of the castle.
The breakfast selection was very extensive and included many local specialties, such as salted plums (umeboshi) and whitebait. I recommend trying them at the hotel first to see if they suit your taste; that way, you'll have a better idea when buying them at souvenir shops outside. The Western breakfast options, such as bread, were quite standard, but the Japanese options were fantastic.
We landed at 8 PM, boarded the JR at 8:40 PM, and reached Wakayama Station by 10 PM. The hotel's location was incredibly convenient – just about 100 meters to the right after exiting the central gate.
The receptionist was Chinese, exceptionally friendly and welcoming, which really helped us relax after a long day of travel. They also provided us with a local map and recommended places where we could still find yakitori at that late hour.
The room was relatively spacious, and having triple rooms is genuinely convenient for families traveling together.
However, the breakfast, which came highly recommended by others, set my expectations a bit too high. Personally, I found it relatively simple with limited choices, though it was sufficient to fill you up.
I'm a little bit disappointed considering the price they ask. The only unique benefit of this hotel is the cave onsen, which is amazing. The room seem to have been refurnished a few years ago, so it's only slightly worn. The hallways and common areas however are stuck in the 1960s and smell of aged PVC floor. So if you like japanese retro this is your place. Honestly the cheapness and age of these common areas is unacceptable. They need to urgently renovate these areas, then it would be a very nice hotel.
Also the amenities are sparse. There is no welcome drink or complementary drink bar, compared to almost every other japanese Hotel.
Candeo sets a new benchmark for the Japanese hotel industry. The design, the room layout, the space and the details all contributing to an amazing and comfortable stay. The onsen on the roof is just breath-taking. The breakfast is tasty with good varieties which included some local delicacies.
Very nice seaside hotel located within walking distance from train station. They plan the breakfast and dinner so meticulously that they ensure you enjoy different set meals everyday. For early birds, you’ll get a complimentary drink for dinner. Staff are friendly and approachable. It also comes with onsen and complimentary coffee and noodles.
The amenities are a bit on the retro side, but the overall service and comfort are beyond expectations. Excellent bedding and linen, nice fragrance in public spaces, vending machines with cup ramen and other food and drinks, free toiletries and tea sachets at the lobby. Asked for a room with the castle view and the hotel kindly met my request. Amazing! Location also Ok. Breakfast quite nice, especially the Japanese dishes. Bus stop and convenience store nearby. Would definitely stay here again.
Mecure, time to lift your game!
It’s summer in Japan and the swimming pool is empty & closed.?? Surrounding landscaped areas not well maintained.
Rooms & corridors delight you with a musty aged smell that takes time getting used to.
Positives:
View of surrounding coastline excellent, sunrise beautiful.
Room’s good size. Buffet Breakfast decent with options
Afternoon & Evening free snacks & drinks a bonus.
Negs:
Customer service adequate but can’t say a lot of enthusiasm.
Room & corridor’s musty
The place needs renovation
Need car for access hotel.
No pool operating in summer???
We stay in 4 people Japanese style ocean view. The room is too old and small, stains on wall and closet door. The bed is thinner than expected. Buffet breakfast has not much choice, swimming pools and many other things have to pay extra. All staff are nice except one guy in the game room area is very rude! Outdoor hot spring have many insects and have to walk stairs . Overall the stay is unpleasant.
Great location as just opposite bus station.
Opposite the road within 5min walk will reach supermarket and Daiso.
The room is spacious. Onsen is open from night until 10am next day. The hotel staff friendly, helpful and arrange the futon for us. You also can choose your own amenities after check in. Free coffee, tea and some juice at hotel lobby and selected floor
Great
273 reviews
9.2/10
Price from
SAR 444
per night
Check Availability
See All Hotels With Wifi in Wakayama Prefecture
Recent Reviews for Wakayama Prefecture Hotels
See all
8.9/10
Very Good
LLuCyWe stay in 4 people Japanese style ocean view. The room is too old and small, stains on wall and closet door. The bed is thinner than expected. Buffet breakfast has not much choice, swimming pools and many other things have to pay extra. All staff are nice except one guy in the game room area is very rude! Outdoor hot spring have many insects and have to walk stairs . Overall the stay is unpleasant.
GGuest UserThe room is very general, it is the worst I have ever lived, that is, cheap, but the health is not flattering, and the check-in is not smooth, I have a front desk when I arrive at the store, but I don’t give it to me. I have to handle it by email. I can’t handle it on Android mobile phones. Then the front desk secretly disappeared and did not appear. I could not handle it. In the end, Trip.com could not solve it in the middle of the night, but recommended to me a Chinese to help me handle it successfully. I only lived in. I could go to see the sunset and see the fire. I was affected and very angry.
CChin KongVery nice seaside hotel located within walking distance from train station. They plan the breakfast and dinner so meticulously that they ensure you enjoy different set meals everyday. For early birds, you’ll get a complimentary drink for dinner. Staff are friendly and approachable. It also comes with onsen and complimentary coffee and noodles.
GGuest UserWe stayed in this lovely family hotel for a night, we opted for room stay with dinner and breakfast. There's no shops or restaurant near by, so highly suggest to choose the stay with meals option, otherwise there's cooking facility within the room also, so I think it's possible to cook your own meal if necessary.
Location - the hotel is just round the corner of the famous Shirasaki Ocean Park, we even had a good view of the park from our room. There's parking space right in front of the hotel building, so it's very handy. We cycled to the Shirasaki Ocean Park then to the hotel, so it worked out perfect. There's a very steep slop going up to the hotel though, but it wasn't an issue for us as we pushed out bikes up.
Facilities - this is a family run hotel which believes was built a while ago, so can't compare it to all those new built hotels. The ”room” we stayed is more like a mini flat, it has a big kitchen, good sized bathroom with changing area, a separate toilet, a living room, bedroom and an extra ”sitting” area. The entire flat is in traditional Japanese style which we loved, and it has all facilities that made our stay comfortable. It also has coined washing machine and driers. We could even access to rooftop on the 4th floor to view the sunset. If you're looking for a quiet place to have quality time, then this is a good place to do so. There's also ”public bath” within the hotel, it's small but wasn't an issue for us. There's also shower and bath in the room also if you want some privacy.
Food - all food was cooked and prepared by the hotel owner, and she's a talented chef! Dinner was impressive, breakfast was standard.
The hotel owner is very friendly and lovely, it's definitely ”the place” to stay if you're visiting the area. We highly recommend it.
EEL007The sea view room was great, very clean and tidy, beautiful and comfortable, private outdoor spring in the room, excellent for staying in the room. However, the meals were very disappointed that were unexpected to cost about US$600 for a night including dinner and breakfast for 2 adults and a kid. In particular, the foods for my kid were unacceptable for this price. The restaurant was not clean and the staff were not attentive.
We booked the room through Trip.com and mentioned we have a 9 years old kid with us. The staff said they have no such record and required me to prove. Luckily I have the booking record in my App and showed them we did. Then, they said it should be the problem from Trip.com. And then, they said ok and would cost 25000 yen extra for my kid. I accepted, and then they said they could not provide an extra bed for my kid and reduced the cost to 20000 yen, and I also accepted. As a customer, I felt this was not attentive and not polite to request me to prove I had mentioned a kid for the booking. That’s all fine, but the quality and taste for the meals were really unacceptable at this price range, the breakfast was horrible. At last, my case wasn’t a communication problem because the staff who talked to us wasn’t a Japanese and was a native English speaker. Anyhow, the facilities and the room of this hotel were excellent, but the meals and services were not worth for this price.
YYutunyueWhen I wake up every morning, the sun shines on my butt. Outside the window, Qiaohang Rock is soaked in the sea water before the tide recedes. Usually, not many people stay in the hotel, but the night of the 17th was an exception, because the rocket 🚀 was launched at 11 am on the 18th, and many people drove RVs here. The front desk of the hotel was very nice, the room was clean and tidy, and the bathroom was conveniently separated into dry and wet areas. There was no meal, but the supermarket in this station was very delicious, especially the Red Angel Roasted Sweet Potato 🍠, which is worth a try.
GGuest UserThis is a wonderful hotel right on the beach. It's very clean and tidy, and the staff are warm and welcoming. It has an outdoor hot spring right on the beach. The hotel is located in a small, quiet village. There's not much to eat nearby, though there's a Lawson. There's no restaurant on site. I hope to return to this hotel someday, and I'd definitely stay for at least a week to refresh myself.
HHayley122I originally wanted to book Daogui or Wanqinglou, but they were full during the New Year and the price was very expensive. I chose this Japanese-style hotel and was pleasantly surprised! You must book a hotel with breakfast and dinner included. Each dish is very distinctive, and you can see the careful management of the store. I stayed in a double room with sea view and a Japanese-style room, and I was very satisfied. They were spacious and comfortable. When I opened the curtains in the morning, I could see the sea view, which made me happy physically and mentally! It is close to Moutian Island and not far from the station. There are not many people in the town. Be careful not to walk to the car lane, as the cars drive fast~
KkWOK KEUNGCandeo sets a new benchmark for the Japanese hotel industry. The design, the room layout, the space and the details all contributing to an amazing and comfortable stay. The onsen on the roof is just breath-taking. The breakfast is tasty with good varieties which included some local delicacies.
GGuest UserGet off the JR and take the bus for 20 stops to Figure 1. You will see it when you get off. The hotel is actually quite big. The room is clean and tidy, but there is no bathroom. I may not have seen it clearly when I booked it. It is a public bathroom. Anyway, it feels inconvenient. The included dinner is not bad. The restaurant faces the sea, the hot spring is also good, and there are 3 pools outdoors. The hotel is convenient to the attractions
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How to get cheap hotels on Trip.com?
There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.
What is the way to get lower prices at hotels?
Sometimes booking hotels in midweek is cheaper, but it also depends on the season.
How many hotels are listed in Trip.com?
There are over 1,500,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!
Can I cancel or change my hotel reservation on Trip.com?
It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.
How do I contact trip.com customer service?
You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.