There is not much space to move around in the room. Bathroom has no shower stall so what you get is a wet and slippery floor if you go in after someone’s used the shower. No wardrobe or closet just a few hangers on a railing . Even though there’s an electric water jug what is provided is paper cups . Meaning you are not able to re-use the cups if you want to make hot drinks again. Very very basic amenities.
10 times stay here Everthing is good , closed With shop , restaurant and easy to Find . Bigger room. Event old hotel But still manageable But some improve needed
1. Check in : i arrived at hotel on 1500pm but my room not ready until 1650pm After i come for follow up
2. Some dust as in the picture
3. I think the hotel should clean the outside building ( Mould / Fungus)
With the price of the room.. the service provided has been expected. Absence of hotel keeper even time for room check-in. Have to call first for everything. And had to wait a long time for the hotel caretaker to come who is not a permanent employee of the hotel. Hmmm
The hotel located nearby airport so easy for those who’s taking flight. However in terms of cleanliness it’s quite bad because the toilet sting, smell and dirty. Hope hotel will take action on this to improve the service and quality.
Counter kena alert check btl2 dlm sistem, blh pula kata nama tiada dlm tempahan, bila tunjuk resit payment br kata ada, next time kena alert n check btl2.. 1st time hotel ni..
The rooms were clean, beautifully decorated and very comfortable. The facilities were good. The staff were friendly at all times. The breakfast buffet was delicious, with a variety The hotel's location is perfect, right in the middle of the city. The overall experience was good.
The lobby is beautiful with a coffee machine provided..the bedroom so-so. The comforter got stains. And they forgot to put the soap, shampoo and body gel but quickly settled after we called the receptionist.. no toothbrush was provided shockingly..I think it's essential in a hotel room, don't you think so? Anyway, hopefully there is improvement in the new year.
The hotel was quite spacioud in kelantan standard and I would totally recommend u to book this hotel during raya festive, u would not be disaappointed! the breakfast was good too
Check-in was smooth, and the staff were friendly, which made a great first impression. Our room was on the 8th floor, facing the Kelantan River, and it was quite spacious. However, the hotel is a bit aged, and the old carpet had a slight damp smell when we first entered. Fortunately, after turning on the air conditioning for a while, the smell disappeared. On the bright side, the bathroom and bathtub were clean, which I really appreciated.
One of my favorite things about the room was the huge window—if you're lucky with the weather, you can catch a beautiful sunset over the river. The underground parking was convenient, with plenty of spots near the entrance to the lobby. The hotel is also within walking distance of several tourist attractions like museums and the famous Siti Khadijah Market.
The only real downside was the incredibly slow elevator, which tested my patience a little. Aside from that, everything was fine for a short stay. Would consider staying again if visiting Kota Bharu.
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280 reviews
8.5/10
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8.3/10
Very Good
VVivian LuaThe hotel location was great as it's just next to KB mall & it's located at town centre.
Thanks to front desk as I called to them few hours before arrival to request to arrange the room facing KB mall & clean the room + change the clean bedsheets (afraid the room was empty too long with smell ).
It was all great only with one BAD which it's not sound proof. The windows not functioning well as U can hear the vehicles noise whole night....Hope the Tune management can invest some $$$ to repair / upgrade the windows rubbers to make all perfect.
GGuest UserThe hotel was quite spacioud in kelantan standard and I would totally recommend u to book this hotel during raya festive, u would not be disaappointed! the breakfast was good too
GGuest UserThe rooms were clean, beautifully decorated and very comfortable. The facilities were good. The staff were friendly at all times. The breakfast buffet was delicious, with a variety The hotel's location is perfect, right in the middle of the city. The overall experience was good.
AArm Phassakorn10 times stay here Everthing is good , closed With shop , restaurant and easy to Find . Bigger room. Event old hotel But still manageable But some improve needed
1. Check in : i arrived at hotel on 1500pm but my room not ready until 1650pm After i come for follow up
2. Some dust as in the picture
3. I think the hotel should clean the outside building ( Mould / Fungus)
JJeffVery friendly and hospitable staff. Good WiFi connection. Good location.
Room sound proofing can be improved, noise from next door came thru connecting door.
AAnonymous UserCheck-in was smooth, and the staff were friendly, which made a great first impression. Our room was on the 8th floor, facing the Kelantan River, and it was quite spacious. However, the hotel is a bit aged, and the old carpet had a slight damp smell when we first entered. Fortunately, after turning on the air conditioning for a while, the smell disappeared. On the bright side, the bathroom and bathtub were clean, which I really appreciated.
One of my favorite things about the room was the huge window—if you're lucky with the weather, you can catch a beautiful sunset over the river. The underground parking was convenient, with plenty of spots near the entrance to the lobby. The hotel is also within walking distance of several tourist attractions like museums and the famous Siti Khadijah Market.
The only real downside was the incredibly slow elevator, which tested my patience a little. Aside from that, everything was fine for a short stay. Would consider staying again if visiting Kota Bharu.
MMex RaraTok Aman Bali my fav place to staycation because not so far from myhome.. Tapi semalam pergi dia punya kebersihan tak terjaga.. Contoh kawasan perjalan kaki berbau busuk sampah.. Masa breakfast boleh pula kucing termuntah dalam restoran.. Bilik air pula bertakung disebabkan air mandian tak keluar dari lubangnya.. Hope next time perbaiki lagi kebersihan tu.. Sy peminat tegar di tok aman bali..
AAnonymous UserFriendly workers.service quite okey..room spacious but a little bit old but okey.location easy to access.near with night market wcy ..juz walking distance.. convenient store like 7e,watson mr.diy...etc..
ZZubairi AswadRecepionist: good communication, very kind, the guard also good.
Entrance: Mesmerizing, beautiful, a lot of mural that you can take pictures (which i forgot to snap), comfy seat at waiting and leisure corner infront of reception counter.
Room: Clean, spacious, very comfy pillow, full of lights, have iron clothes and iron board.
Bathroom: shower room bit small, toilet head host need to change, there is a cockroach at shower curtain 🫠.
Parking: Lots of parking.
AAnonymous Userthe room booked was different, when I arrived at the hotel I was given another room.. there was no TV in the room. the shared bathroom was not stated. the water in the toilet was too slow like urine so long in the toilet to take a shower. the rice breakfast was not complete with tea or coffee. Staff who don't care. Fried pulse food is like sharing it with animals. I'm too arrogant in business. I don't want to be complacent, but the room is ok. But the breakfast provided is very inconsiderate of the guests.
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