Every time i come to kuala terengganu i must stay at grand continental hotel because so many place around the hotel in walking distance like mayang mall, KTCC Mall, restoran suerasa nasi kerabu and also near pasar payang. From the room you can see the drawn bridge. The room is also big and clean. My grand children loved the pool very much.
1. Location- excellent if one wishes to be closeby the airport. In my case, it is closeby to a wedding venue, i.e. Ar-Riyadah Residence Hall. Currently, some roads closeby the hotel and around the airport are being upgraded.
2. Service is great with easy check-in & check out processes. All staff are friendly & helpful. Something to highlight is the call received asking if room is ok & if anything else is needed. One can even choose the type of pillow for a good night sleep!
3. Amenities are great-room comes with toiletries & coffee/tea kit. There are the gym & swimming pools. Kids swimming pool comes with slides & breakfast has a good spread of food. Besides the Lagenda Restaurant that serves breakfast, there is a Kopitiam cafe that opens till 2am if one decides to go for a late snack.
Raia hotel has always been my 1st choice if I come to Terengganu. To tge staff & management: Keep up the great job!
Cleanliness quite good. Location is strategic. Breakfast delicious and affordable price. Just the receptionist staffs not really friendly and pleasant, can be improved. Otherwise quite good, worth a repeat
Nice and big room, but old. Bed is terrible where u can felt the spring. Booked and paid for double bed, instead given twin bed. So basically pay extra did not guaranteed.
Food stall for dinner next to the beach is great, breakfast too. Location is perfect for beach lover.
Rooms & toilet are clean.
Staff are responsive to our needs.
Location is good, In town centre.
Better to have a car to go about, cheapest is rm80 a day from airport car rental providers.
Room service protocol: No service unless you request by depressing the RS Button on the wall. Meaning, coffee sachets and water bottles get no replacements if you don’t request. Hassle of using watsapp to communicate your requests although they are generally very responsive and polite.
My stay in Kuala Terengganu was exceptional. A room upgrade was provided due to full occupancy, resulting in a spacious and impeccably clean room and bathroom. The air conditioning functioned perfectly, and the hotel's proximity to numerous restaurants, particularly Nasi Dagang Atas Tol, was highly convenient.
Big room. Comfortable. Bathrooms are all clean. Limited breakfast. Gotta go down a little fast. Overall everything is okay. The hotel is really close to the payang market. in the middle of the city. Can be reached on foot. In front of the hotel there is a white mosque. Muslims can pray near there.
Only this is an old hotel. So the furniture is all old. Receptionists are all friendly. Really satisfied. School holiday fully book. Must book early.
I stayed in this property for one night, during the transit to visit Perhentian island. I stayed in a single room, which was small but served my purpose well. Enjoyed the amenities such as gym, which is well equipped and well maintained. Breakfast was ample and tasty. I will visit again if there is a chance.
Everything was fine but the room service (cleaning service in the room) could be improved as some workers did not put in any effort into making the bed. 10th floor also has a very strong smoking smell outside the rooms which was quite unpleasant. Breakfast was still acceptable. Overall a 6.5/10 experience.
The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. Specially the Pakistani man and the Malay lady very helpful
But they don’t have coffee inside the room
Very Good
91 reviews
8.6/10
Price from
THB 624
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9.2/10
Great
JJimmy HauThe experience at Perhentian Marriott was a rollercoaster. Firstly, the initial service and welcome we received was excellent. The clean private jetty, clean and comfortable ferry, baggage handling and the buggy service straight up to our room in the hotel was a very warm and pleasant welcome. The hotel staff explicitly told us to buggy everywhere in the hotel.
Next, came the troubles. The room was beautiful (don’t get me wrong) but poorly refreshed for our stay. The usual menu/file was empty with nary any instructions or introduction on how to call for a buggy or the breakfast timings etc. usual stuff you’d find upon reaching the hotel room. The fridge was unclean and bath essentials not topped up. We called for housekeeping not wanting to let it spoil our vacation. After a sumptuous dinner (the hotel dinner buffet is actually really good sans the fact that they don’t tell you that the drinks counter is payable), we returned to dirty linen right outside our door (they removed the towels provided and did not replace we were left without towels) and opened water bottles in the cupboard. That’s not all, the water heater was down and there was no communication from the hospitality staff when the engineering team is fixing the heater or if it has been fixed. (We only found out they restarted the heater after we initiated a follow up with the team). The next day, as I attempted to take a bath I turned on the bath water and out spurted 100% hot water that scalded my knee. I called for burn cream and the hotel reception told us they did not have a first aid kit and instructed us to head to the store to purchase. No follow up on the matter and no acknowledgement of the issue is made from the team. It was a constant issue of us turning on the water (right in the middle, not hot not cold) for the taps and showers to spurt 100% hot water and us avoiding it.
The only redeeming point is that every restaurant, every in person staff we encountered from the buggy services to the pool side staff to the restaurant waitress everyone was lovely and warm.
(P.s. the route to long beach is fret with rubbish and flies)
DDr.Aida1. Location- excellent if one wishes to be closeby the airport. In my case, it is closeby to a wedding venue, i.e. Ar-Riyadah Residence Hall. Currently, some roads closeby the hotel and around the airport are being upgraded.
2. Service is great with easy check-in & check out processes. All staff are friendly & helpful. Something to highlight is the call received asking if room is ok & if anything else is needed. One can even choose the type of pillow for a good night sleep!
3. Amenities are great-room comes with toiletries & coffee/tea kit. There are the gym & swimming pools. Kids swimming pool comes with slides & breakfast has a good spread of food. Besides the Lagenda Restaurant that serves breakfast, there is a Kopitiam cafe that opens till 2am if one decides to go for a late snack.
Raia hotel has always been my 1st choice if I come to Terengganu. To tge staff & management: Keep up the great job!
SsuehanananaBig room. Comfortable. Bathrooms are all clean. Limited breakfast. Gotta go down a little fast. Overall everything is okay. The hotel is really close to the payang market. in the middle of the city. Can be reached on foot. In front of the hotel there is a white mosque. Muslims can pray near there.
Only this is an old hotel. So the furniture is all old. Receptionists are all friendly. Really satisfied. School holiday fully book. Must book early.
LLalisa Amir1. Cleanliness: Truly impressed! Despite being surrounded by trees, the resort is spotless—no fallen leaves, even in the hammock and gazebo areas. Many resorts offer similar setups but lack this level of cleanliness. Big applause to the team—10/10!
2. Service: Exceptional! While casually chatting with staff at the beach, they recognized my name just by hearing the room number. It happened multiple times—amazing memory and attention to detail, especially during a full-house stay. I was honestly wowed.
3. Private Dinner – South Sea Experience: Our waiter, Bayu, was outstanding. Friendly, proactive (offered to take our photo), and full of integrity. He even apologized for a minor food mix-up we didn’t notice—rare to see such ownership. Truly commendable.
4. Surprise Gesture: After dinner, we returned to a beautifully arranged bathtub with bubbles and flowers—completely unexpected. Another thoughtful “wow” moment.
ZZaiti1988My stay in Kuala Terengganu was exceptional. A room upgrade was provided due to full occupancy, resulting in a spacious and impeccably clean room and bathroom. The air conditioning functioned perfectly, and the hotel's proximity to numerous restaurants, particularly Nasi Dagang Atas Tol, was highly convenient.
LLiyanaaWe stayed at Mimpi Perhentian Resort Hotel at the end of June for 3 days and 2 nights, and we regretted not booking a longer stay. Our sea view triple room was perfect for our little family of three, including our six-year-old boy. The resort offers the best views on Long Beach, and we loved the chill vibes in the morning and the lively atmosphere in the evening and night.
Booking all our island trips through the hotel was super convenient since we could charge everything to our room. We did snorkeling during our island tour, which is an absolute must-do when you’re on the island. The rooms were exceptionally clean, with comfortable beds, strong air conditioning, and great water pressure for showers. The saltwater hotel pool was also charming and a great spot to relax.
We appreciated having the staff handle our luggage and bags, bringing them from the jetty at Kuala Besut all the way to our room at the hotel itself, which was superb! The boat ride to the island was also great, seeming more luxurious than the ones offered by the other resorts on the island.
Each and every single staff throughout the hotel was amazing and friendly; making our stay even more enjoyable. Breakfast was just okay, but no worries! There are plenty of cafes just a stone’s throw away with affordable, really good food covering almost all cuisines. A beautiful stroll away, these cafes added to the charm of our stay.
Mimpi Perhentian truly is a dream come true. We can’t wait to return!
NNUR SYAMIRAH AISHAH BINTI OTHMANCleanliness quite good. Location is strategic. Breakfast delicious and affordable price. Just the receptionist staffs not really friendly and pleasant, can be improved. Otherwise quite good, worth a repeat
FFamily yuseryEvery time i come to kuala terengganu i must stay at grand continental hotel because so many place around the hotel in walking distance like mayang mall, KTCC Mall, restoran suerasa nasi kerabu and also near pasar payang. From the room you can see the drawn bridge. The room is also big and clean. My grand children loved the pool very much.
VViv chuaPerfect holiday getaway. Booked the family seafront which was just completed in Apr24. Everything works well as the new unit, cold bottled water and cold room in a heated noon is a real blessing. Rooms are clean and good to have toilet separated from shower room. We use Cosmic Divers as it’s cheaper compared with Barat’s, not to mention additional 10+8% tax! Cosmic allowed us to choose our preferred dive spots and offer pick up/drop off.
GGuest UserWe stayed in a chalet. The chalet was very basic, without a cupboard, a shelf... but really spacious. The bathroom was also large, the shower jet was very weak. The artificial grass in front of the door was inconvenient, just wooden planks would have been much more practical. All in all we were quite satisfied with the location and the spacious room. We thought the price was way too high for what we got, and the staff hardly seemed to know anything. One young man was very friendly but quite helpless, the others were not friendly. One man even looked at you disapprovingly when you brought something to the fridge, because he thought it was unthinkable that a can of beer would be put in his fridge.
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