The hotel is located just a step away from the Masjid Al Nabwi, which makes this hotel popular. However, the hotel is very old. The bathroom is equipped with obsolete items. Shower, sink, and toilette tabs falling a part. The bath rooms need complete renovation, including tiles. Other than that, the reception staff is not very friendly.
Had to wait a long time before the receptionist could find the reservation through Trip.com.
I had to complain to the duty manager, Mr.Ridwan, who was extremely friendly and cooperative. He assigned another room. The duty Manger Miss.Raseel was exceptionally good. She extended my checkout time as my flight schedule was changed to a later time
She also offered the lounge. She really made my stay very comfortable. A special thanks to Mr.Ridwan and Miss. Rassel. The breakfast was exceptionally good with a huge choice, and the restaurant staff provided exceptional service.
Thank you for all the amazing services.. you even let us check in early.. it was really a very pleasant experience staying there.
Only I don't have a window view... but that's okay, thank you for all the services, we are very happy to be able to stay here.
Very smooth from the minute we arrived. Check in was easy. Location is perfect and ideal. Very central to super market. And most perfect location for masjid. Staff Wer very helpful.
Wow, this hotel comes highly, highly recommended! It's so comfortable, incredibly well-located, and all the staff are exceptionally friendly. The food is absolutely delicious, and the cleanliness? Impeccable – truly outstanding. Seriously, I can't recommend it enough! Our kids were thrilled too, especially with the kids' club available! 🫶🏻
A solid 3 out of 5. Budget hotel, clean fine for solo travellers and within 15-20 minute walk from Masjid Nawabi. Thanks to the receptionists who upgraded the room to a king-size bed suite and offered the day extension for the same room, too. Breakfast consists of a set menu, not a buffet, which, although adequate, is nothing special. A few places are within a few minutes' walk. Showroom was clean but oddly lacked a shower screen, so water splashed over the toilet! Not sure what the builders were thinking as if they wanted a wet room or a normal bathroom, but ended up with an in-between.
The hotel itself is located not on the posh side of Medina but 1.2km from Masjid, but being a budget friendly option, it's fine. Top Tip for solo travellers, if you're able to then walk a little under 2km from Hotel to bus station locted near Prophets Mosque to get the 400 bus that will take you straight to Medina Airport It's much cheaper than taxi and Uber options.
We have stayed 6 nights. It’s very close to Al Masjid an Nabawi. 3/4 minutes walk only. Hotel was clean
& all services was amazing. I would like to book again if Allah SWT grants us to travel again here at Madinah.
Friendly staff. Decent hotel. Breakfast is pretty good with decent options. Very close to the Masjid un Nabawi. It is about 6 to 8 minutes walk from the Haram.
Odamız çok temiz ve bakımlıydı. Odamız 3 kişilikti ve büyüktü. Devamlı iyi olduğumuzu telefonla arayıp sordular. Günlük temizlik için geldiler. İhtiyacımız olan Herşey fazlasıyla vardı. Ravza’ya yürüme 3 dk mesafede. Fiyat performansına göre çok iyiydi. Al Saja Hotel bi sonraki gelmem de yine tercihim olacak.
I was very satisfied with the experience of booking an apartment overseas this time. I could cook and wash clothes in the apartment. Because it was Ramadan, there were no restaurants to eat in during the day, so I could just cook something in the apartment. There was a big Carrefour across the street! Shopping was very convenient!
Very Good
61 reviews
8.1/10
Price from
AU$101
per night
Check Availability
See All Hotels With Wifi in Al Madinah
Recent Reviews for Al Madinah Hotels
See all
9.0/10
Great
AAllam ashOverall, my stay was good. The staff were generally friendly, though the check-in experience was a bit unpleasant at first. Thankfully, things improved afterward thanks to Ms. Bayan’s excellent assistance. However, the hotel feels overpriced compared to other options located very close to Al Haram in Medina. One major downside was the corridors — they were often full of leftover food left outside rooms, which was unpleasant and gave a poor impression. Security personnel needed further training to be more customer friendly
MMaodaniangThis place is really amazing!
Facilities: I ate at both restaurants, the prices are normal European and American levels, and they are quite delicious! Breakfast is free to order, full~ The room has everything you want, they will order some fragrance, turn down the night bed, and the big bathtub in the room is very comfortable~
Hygiene: Great, completely clean
Environment: It is really beautiful, the designer has done a great job to give us such a great experience. Take the shuttle bus to shuttle through the entire huge park, every blade of grass and every tree should be maintained, the taste is very online!
Service: The service of a five-star hotel, you can also make an appointment for stargazing, etc. We did a spa, which was very deep, and also listened to which parts need to be strengthened
Swimming pool: I went to both indoor and outdoor. There is a swimming pool in the 320 activity room, which can be shallowly photographed. The outdoor one is really beautiful! I stayed there for a long time despite the sun, and I could also order drinks and they would be delivered~
Location: It is very close to the concert hall, and we can still see it from our room. Later, we went to the concert hall for dinner. You can go! Recommended!
It’s a full package overall, an experience you definitely can’t miss at AlUla!
AAnonymous UserThe room was spacious. Suhoor was offered in their restaurant during Ramadan, and they have a wide range of delicious food and drink options! The location is not exactly in front of the Prophet’s Mosque like the other InterContinental hotel, but this is still pretty close (~7 min walk). I felt safe all the time so I would highly recommend this hotel to solo travelers.
RrocktheworldBest of the best! Super clean room and extremely comfortable. Feels like home. Superb Location just next to the main gate of Masjidil Nabawi. Buffet breakfast was great and plenty of choices. Highly recommended
SShazianService is exceptional.Very attentive to any comment.
Location is just opposite gate 329.Best for women's entrance to the mosque.
Area of improvement-Breakfast same everyday.catered for middle eastern guest.Should have more varieties like Malaysian or Indonesian food.
Next will be the toilet-shower in the bathtub is a huge challenge for some especially the seniors.Hopefully they will change it to shower room when they refurbish the room.
GGuest UserThe hotel’s location near the Prophet’s Mosque is excellent, making it convenient for visitors. However, the overall experience was disappointing. Rooms felt outdated, cleanliness was lacking, and staff were slow to respond to requests. Parking is free .While the location is a big plus, the service and facilities need significant improvement.
SSherazzulfiqarIt was very good, the person on check-in was really amazing and everyone was good as well. I loved our stay there. We booked a room for 4 people but they upgraded us to Executive suite. It was so nice of them. I wish we had Haram view but it was 2 mins walk from Mosque.
TTUNGGUL PERMONO WICAKSONOThank you for all the amazing services.. you even let us check in early.. it was really a very pleasant experience staying there.
Only I don't have a window view... but that's okay, thank you for all the services, we are very happy to be able to stay here.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How to get cheap hotels on Trip.com?
There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.
What is the way to get lower prices at hotels?
Sometimes booking hotels in midweek is cheaper, but it also depends on the season.
How many hotels are listed in Trip.com?
There are over 1,500,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!
Can I cancel or change my hotel reservation on Trip.com?
It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.
How do I contact trip.com customer service?
You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.