How about Pullman Yuxi?
Each hotel,
The best time to move in is half a year after opening.
Pullman Yuxi opened in July last year.
Just over half a year has passed,
How is this hotel?
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Rooms and facilities: The hardware is pretty good. You can see that a lot of money has been invested in the decoration of the public areas and rooms. Compared with the Sheraton Kunming and Delta Hotels by the same owner, it can be said that this hotel is better than both of them. However, the biggest flaw of Pullman Yuxi is its exterior landscape. It is surrounded by large construction sites, which ruins the lobby landscape pool and infinity pool that would have been very photogenic. There is a spiral staircase in the lobby of the public area of the hotel. It is very photogenic and has attracted many guests to check in.
There are two main views of the room, the skyline view (actually the construction site view) and the mountain view. Of the two views, the mountain view is better at this stage, but it is best to tell the front desk to stay away from the central water view, otherwise the waterfall will be very noisy.
There is a fitness course on the hotel’s own TV channel, which is jointly launched by Pullman and Les Mills. It is interesting and innovative to follow the course during your stay.
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Food: There are many types of breakfast, but there is a problem. The food is not very edible. It is full of things, but it is basically difficult to know where to start. There are too many baked goods. I almost thought I was in a bakery.
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Service: Generally speaking, there are no major problems with the services of international hotels, but this Pullman is the one with the most detail issues I encountered.
1️⃣Before arriving at the hotel, the guest relations department called me and asked me what time I would arrive. I replied that I was on the way and would arrive in about half an hour. The reply I got was "Are you sure you want to stay? That's no problem. Sorry to bother you!" I had hundreds of questions at that time. Were they afraid that I wouldn't check in? Shouldn't the correct answer be to answer "The room is ready for you. You can check in when you arrive at the hotel" after asking, or to ask if there is any other assistance you need?
2️⃣It was already 4pm when we arrived at the hotel. The front desk replied that the room was not ready yet and we needed to wait. I suddenly understood why I was called before. When I expressed serious dissatisfaction, the manager on duty happened to hear my conversation with the front desk and asked the front desk to upgrade my room to a higher level, and only then did I get the room.
3️⃣The mini bar in the room was locked. This is the first time I see a hotel that has money but is unwilling to earn it.
4️⃣When checking out, I wanted a room card as a souvenir, which is something many hotel lovers would do. The front desk told me that the room card was 50 yuan each. Well, I don’t want it.
In general, Pullman Yuxi still needs some work to do and there is still a lot of room for improvement in all aspects. As the only international five-star hotel in Yuxi city, it is still a good choice for a city vacation when the price is right.
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