Very good shuttle service from the airport to the hotel and vice versa. Short distance to the airport. Very friendly and helpful staff. Good value for money. Unfortunately the swimming pool was closed due to renovation work. But we were not informed about this beforehand.
Hotel near Centro,Santiago66.1% of visitors choose this area
RRuan Beukes2024.07.19
Wonderful little hotel. Great bar and pool area. No need to go out at night at all. The hotel was so professional that they contacted us about belongings we left behind and was kind enough to send it with friends.
It is not a place where you can catch public transportation right away.
The outdoor pool is not heated, so the water is very cold at the moment, so I couldn't swim.
However, the gym facilities were good.
Simple fruits and water were provided.
In particular, water and carbonated water were continuously supplied, so I enjoyed them without any shortage.
There was a problem with the shower room, but they changed the room and even gave me wine as a gift, so I was impressed by the service once again!
The hotel is big, the breakfast is rich, the room is clean and tidy, and you can see the snow-capped mountains in the distance from the hotel entrance. I felt good after staying there for a week and will come again next time.
Good quality hotel for a short stay in the Providencia district, near all main attractions and shopping venues. From the higher floors there is a good view on the city and the sunset. On the points to be aware of: the air conditioning system in the room is located near the bed and this makes sleeping not very comfortable. Also I would not rely on the reception calling taxi for you - in our case their partner company announced a 45 minute waiting time in the morning right before our flight.
The price-performance ratio is really low, it is expensive and has nothing you want, but its biggest advantage is that you can reach the terminal in just a few steps, especially after flying for dozens of hours and having to catch an early flight at five or six o'clock the next day.
Good location. Free coffee in front of the Front Desk.
The only improved area for the Front Desk is the room selection and clean up speed. Should help the quests for their prefer rooms (I prefer back side for quiet and they put me to the room facing the road) and allow them to check it at the earliest possible when they arrive early. The early arrived guests could be very tired.
The location of the hotel is very good. It is opposite the central station and has direct airport shuttle bus. The transportation is convenient. The guest room bathroom also provides soap, shampoo and shower gel, which is very rare in South American hotels.
The hotel breakfast is very good. The front desk staff is also very responsible. When he saw us calling Uber with our mobile phones at the hotel entrance, he ran out and asked us to put the mobile phones in the bag instead of holding them in our hands. Thank him very much.
The hotel can also store luggage for free. We stayed one night before going to Calama, stored our luggage in the hotel, and went to the desert for 4 days with a backpack. After returning, we picked up our luggage and stayed for another 3 days.
Hotel near Vitacura,Santiago33.1% of visitors choose this area
LLenaChng2023.07.11
Very nice hotel! Room is nice and clean. It is located on nice quieter area but still within walking distance to Costenera mall. Nice toiletries but no toothbrush or toothpaste provided unlike most hotels. Breakfast is superb! They have alot of healthy variety to choose from. Highly recommend this hotel! 👍🏻
Hotel near Vitacura,Santiago33.1% of visitors choose this area
CChuwucaishen2025.01.14
We heard that the security in the city square of Santiago, Chile is not that good, so we booked the Hilton hotel in this area. The price-performance ratio is very high. The facilities and services of a five-star hotel. Everything is perfect at a four-star price. Yes, it only costs $4 to wash a jacket, which is great. Standing on the window sill on the 11th floor to watch the sunset, it is beautiful.
Amazing
58 reviews
9.4/10
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AU$130
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9.4/10
Amazing
GGuest UserI loved this hotel! The staff was really wonderful and accommodating. Juan was at the front desk each morning with a greeting of ”Good Morning Madame.” Nicolas was very helpful in arranging my stay prior to the visit, which was helpful. Every staff member was really friendly and accommodating. They served a small breakfast buffet in the main level each morning, even cooked eggs to order if you'd like. I went to this country traveling as a solo female. This was a nice location because it's walking distance to several restaurants and a lovely park. I felt completely safe in the area. My favorite was the Peruvian restaurant! I had this amazing seabass dish with scallops and calamari with a sauce on top. This was all on a bed of risotto. Chilian wine...fantastic! I wasn't familiar with this region's wine and was surprised at how good it was. My meal, paired with a lovely Chilian Sauvignon Blanc Reserve was so delicious that I went back and had the same thing the next night.
There is also a hill about a mile away that has the Christ statue, that is very walkable. There is a Japanese Garden on the hill. If you can't walk there, there is a funicular and the Uber car service worked just as it does in the US. One tip, if you're from the US or North, the maps will be backwards on Google. Just google directions to get them in the direction you're going. I got lost the first day until I did my Google search on how to fix.
The only problem I had was the language. Very few people speak English. I even went to a restaurant, fine dining at a park, quite lovely, but nobody spoke English and the menu was only in Spanish. To make matters worse, my phone died! Be prepared with how to use Google Translate, that will help, but if your phone dies, you're dead in the water. I found it very hard to communicate with people, which would not have been as bad had I not been traveling alone. I found it to be very isolating. I even took a tour with an English-speaking guide. I thought great, now I can chat with people, but NO! It was a guide who spoke Spanish, then translated to Portuguese, then English. I was the only English-speaking person on the bus. The museums, a few are only available in Spanish so no point going to those if you don't speak Spanish.
Other than the language barrier, I had a lovely time. My highlight was my hotel and the staff!
GGuest UserIt is not a place where you can catch public transportation right away.
The outdoor pool is not heated, so the water is very cold at the moment, so I couldn't swim.
However, the gym facilities were good.
Simple fruits and water were provided.
In particular, water and carbonated water were continuously supplied, so I enjoyed them without any shortage.
There was a problem with the shower room, but they changed the room and even gave me wine as a gift, so I was impressed by the service once again!
GGuest UserSure! Here's a sample review for a hotel:
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**Exceptional Stay at The Grand Harbor Hotel!**
I recently had the pleasure of staying at The Grand Harbor Hotel, and I must say it exceeded all my expectations. From the moment I arrived, I was welcomed by the friendly and professional staff who made check-in quick and easy. The lobby was elegantly designed, creating a warm and inviting atmosphere.
My room was spacious, spotless, and beautifully decorated, with stunning views of the harbor. The bed was incredibly comfortable, and the amenities provided ensured I had everything I needed for a relaxing stay. The complimentary Wi-Fi worked seamlessly throughout my visit, which was a huge plus for both business and leisure purposes.
The hotel’s on-site restaurant offered an outstanding dining experience. The breakfast spread was extensive, featuring fresh, delicious options to start the day. I also had the chance to try dinner at the hotel’s restaurant, and the food was top-notch, with creative dishes that were expertly prepared.
One of the highlights of my stay was the hotel’s spa, which provided a serene and rejuvenating atmosphere. The services were indulgent, and the staff were professional and attentive.
The location is perfect—close to the city center, making it easy to explore local attractions, but also peaceful enough to enjoy a restful night’s sleep.
Overall, The Hotel provided a truly memorable experience, and I look forward to staying here again on my next visit. Highly recommended!
ZZHENTAOThe environment is beautiful, the location is good, there is a large supermarket next to it, the rooms are comfortable and hygienic, and the morning is rich. Facilities are very user-friendly and the scenery outside the window is good. Good value for money, but also staying next time.
GGuest UserVery good shuttle service from the airport to the hotel and vice versa. Short distance to the airport. Very friendly and helpful staff. Good value for money. Unfortunately the swimming pool was closed due to renovation work. But we were not informed about this beforehand.
CCUILIIn the upscale community, there are many good restaurants around, and there is a Chinese restaurant with street foods on the opposite side of the hotel. There are six recommended dishes, each of which is very good. Order a bottle of Chilean eighteen arhats, the price is similar to the supermarket. The design and decoration of the hotel is very artistic, and the first floor has sculptures and paintings for sale. The service is very good, the room is spacious, the breakfast choice is more, the welcome drink is available, and you can go to the terrace restaurant on the 9th floor. The companion said that the service is much better than the nearby Ritz Carlton service. I also borrowed a kettle from the front desk to boil hot water. The restaurant on the first floor is also very good and the price is reasonable. There is also a Japanese restaurant in the hotel. There are a shopping mall at three or four intersections.
DdisasterEXEMy wife and I stayed here four years ago for our honeymoon. It seems like the place has stayed the same, which is not a compliment. The room was carpeted, yet no slippers were given to us. The aircon unit would buzz loudly and randomly during the night, which woke me up. For some reason bathtub drain stoppers needed to be requested, and the two nights I asked for one I was told they were all out. I spent two nights wanting to take a bath to relax and I wasn't able to.
The elevators are extremely old and seriously need to be replaced - the door would shut in front of us when waiting for one and I got trapped by the doors once.
The best part of this hotel is the breakfast. It has great variety and the quality of the fruit and meals is excellent. The staff is very kind, too.
MMarcelomy personal experience was excellent. I used the hotel as a base while I travelled to different parts of Chile and also a side trip overseas. They accommodated my request to live my main bag in storage while I used my smaller bags to travel. Staff was always friendly and the food at the restaurant was great, the staff in the restaurant were very nice also. I love the location, next to the Costanera Centre and the San Cristobal Metropolitan Park. Went for hikes around the park many times
aAtransfer to the airport or Uber is really convenient as one of the motorway to the airport is close by making the trip very quick.
It's not the cheapest option fro everyone but the facilities, cleanliness and location makes it worth the price.
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