When we arrived at the Hotel Ibis, we were not given the rooms which we h ad reserved. Both of us couples were given different rooms for which we each paid. When we arrived home I realized that we had paid twice for out rooms. I contacted trips.com and spoke to a gentleman who assured me that I would receive a refund for the $236.60 for the rooms which I had reserved. I have still not received that refund. I would appreciate it if you would send me a refund.
Thank you.
***********
207 Hurt St,****
Atlanta,*** 30307
***********2
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Enjoy a comfortable stay at ibis Iquique hotel. Its modern, inviting rooms, great value, and strategic location near attractions, beaches and shopping centers is perfect for travelers seeking comfort and convenience. Come and experience an unforgettable stay!
When we arrived we were told that Trip's reservation was for 2 single beds. When we told them that it was our honeymoon, they not only assigned us a room with a double bed but also with a view of the sea. They always looked after us very well, in a welcoming way. Exquisite food. The only problem is the location, since you have to take an Uber or similar because it is a bit dangerous to walk out (not much of a path). Everything else very good.
A very satisfying stay, and it can be said to be the best service I received during my 26-day trip to Chile:
The front desk told me that I could use my room card to eat at the restaurants listed on the hotel's QR code, and the meal fee could be counted into my membership card to earn points (of course not Ctrip card). It was very convenient in practice. After eating the steak, the restaurant didn't even need my signature and I could leave. The mutual trust was full!
The hotel's free breakfast was very rich! I was given a room with a corner glass window on the top floor, with an unobstructed sea view!
I was so satisfied that I stayed for another day
SSteveWalterHaysWhen we arrived at the Hotel Ibis, we were not given the rooms which we h ad reserved. Both of us couples were given different rooms for which we each paid. When we arrived home I realized that we had paid twice for out rooms. I contacted trips.com and spoke to a gentleman who assured me that I would receive a refund for the $236.60 for the rooms which I had reserved. I have still not received that refund. I would appreciate it if you would send me a refund.
Thank you.
***********
207 Hurt St,****
Atlanta,*** 30307
***********2
**********************
GGuest UserThe hotel is very comfortable and comfortable and is very comfortable and comfortable.
The shower was a little cold.
Excellent breakfast buffet.
GGuest UserA very satisfying stay, and it can be said to be the best service I received during my 26-day trip to Chile:
The front desk told me that I could use my room card to eat at the restaurants listed on the hotel's QR code, and the meal fee could be counted into my membership card to earn points (of course not Ctrip card). It was very convenient in practice. After eating the steak, the restaurant didn't even need my signature and I could leave. The mutual trust was full!
The hotel's free breakfast was very rich! I was given a room with a corner glass window on the top floor, with an unobstructed sea view!
I was so satisfied that I stayed for another day
GGuest UserWhen we arrived we were told that Trip's reservation was for 2 single beds. When we told them that it was our honeymoon, they not only assigned us a room with a double bed but also with a view of the sea. They always looked after us very well, in a welcoming way. Exquisite food. The only problem is the location, since you have to take an Uber or similar because it is a bit dangerous to walk out (not much of a path). Everything else very good.
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