The hotel is clean, modern with all the necessities. It’s located in an industrial area close to the airport and there is nothing around but it’s also next to a commercial center (complete with brands and restaurants) plus it’s only a 15mins to Valencia city center by car. There is also free parking within the hotel area with gate hence quite safe. The room decent (as expected) and clean. The toilet is a capsule type of toilet which works well.
Everything is perfect for the quality and price and I would give it a 5/5, except there is no air conditioning in the room when I’m travelling in May. Reason being it’s centralised and they think the weather is still decent and not warm enough to justify turning on the air conditioning. I’m not sure if they ever tried sleeping in but it was horrible. It’s like sleeping in a sauna. Having the windows open helped but around 2am, there’ll be bad smell from factories nearby. The sole purpose of a hotel is allowing the customers to rest and sleep comfortably and it has failed despite all the other features and good services. It’s such a pity
Very friendly staff. Welcoming and very co-operative. Hotel very modern, nicely refurbished, absolutely excellent full breakfast and room spotlessly clean. Nice swimming pool outside with sliding roof, very sunny location. Good gym. Local facilities, many restaurants nearby, large shopping centre close and IKEA nearby walking distance. Hotel located some miles from town centre but cabs no problem and bus stop 20 mins walk. All staff speak English. Most enjoyable stay.
Place was good 15 mins walk to the hotel from VLC. Although some was dirt road. It still safe to walk.
Lot of restaurants in the area and couple supermarkets around.
Cleanliness: The room was clean but there was a lot of dust coming from the bedsheets and pillow cases or anything that had fabrics for which reason we had to keep the window open all the time.
Location: The location is perfect for those who are flying out from the Alicante airport. It’s only 7 mins drive from the airport. Our room was overlooking the beach, so you could watch the sunrise in the morning or even have a stroll on the beach. The walk to the beach was around 10-15 mins walk. The hotel has its own private car park. When you arrive at the gates, the gates automatically open as you park closer to the gates sensor.
Service: The check in service was quite slow. There was already a queue when we arrived. The guy at the desk was on the phone and another person in the back office coming in and out of the room. There wasn’t any communication about how long we will be waiting, whilst carrying our back pack after a long drive. After 10 mins the guy from the back office calls another person out and then the queue started disappearing. As for the check out, it was quick and simple. All we had to do was place the key into a check out box and that’s it.
Amenities: There was no hot drinks in the room. You had to go downstair to get a hot drink which was included in the room price. The bathroom had no towels or floor mat, which made the floor very slippery when you came out of the shower and also the bathroom has no air ventilator. The room also had a tv that had access to Netflix, YouTube, Amazon prime etc, which u would need to log in using your own account details. All the channel on the TV was in Spanish, even the English movies or tv shows. I didn’t know how to change it to its original language.
Downside: I paid for a double room and 1 child bed, but because it was only me and my partner, they gave us 1 double bed where as I was hoping to have two separate beds in the room. I wasn’t happy with that. But because we was tired from a long drive, to then waiting in the reception queue for 10 mins, we both didn’t have the energy to complain and just wanted to rest. So we accepted the room as it was. But was vey disappointed that the room didn’t look the way it did in the picture and then on top of that the fabrics were releasing a lot of dust which made it hard to breathe in the room unless the window was open. But then opening the room made the room cold, so we just had to put up with it instead and be happy with whatever we got for the price we paid.
Hotel muy bien situado (junto al rio ) Terraza y zona chill-out con vistas . Tienen parking exterior (precio módico 6e. noche ), que vale la pena porque no encuentras aparcamiento fácilmente. Té sirven la comida en la mesa. Menú varias opciones de primero , segundo y postres, el mismo todos los dias (peró puedes ir variando).Del hotel a la zona de los baños termales , andando por el paseo del rio, está muy cerca (Te conviene esta opción y así te ahorras el parking de la zona de los baños ).
Everything is good...free parking, good food, good accommodation
Well, there is no quilt (although it’s not cold, but I really like a soft quilt instead of a bed sheet…)
The dinner was delicious, 19 euros is worth it
The weather was nice in April, but also cold... The pool was useless, but nice!
Located in the city center, opposite the train station, there is a supermarket nearby, and the transportation is convenient. The hotel should be renovated not long ago, the facilities are relatively new and the rooms are spacious. The only downside is that the breakfast price is charged another 15 euros, and the variety and quality are not dripping.
FFrequentTravellerFlowerCleanliness: The room was clean but there was a lot of dust coming from the bedsheets and pillow cases or anything that had fabrics for which reason we had to keep the window open all the time.
Location: The location is perfect for those who are flying out from the Alicante airport. It’s only 7 mins drive from the airport. Our room was overlooking the beach, so you could watch the sunrise in the morning or even have a stroll on the beach. The walk to the beach was around 10-15 mins walk. The hotel has its own private car park. When you arrive at the gates, the gates automatically open as you park closer to the gates sensor.
Service: The check in service was quite slow. There was already a queue when we arrived. The guy at the desk was on the phone and another person in the back office coming in and out of the room. There wasn’t any communication about how long we will be waiting, whilst carrying our back pack after a long drive. After 10 mins the guy from the back office calls another person out and then the queue started disappearing. As for the check out, it was quick and simple. All we had to do was place the key into a check out box and that’s it.
Amenities: There was no hot drinks in the room. You had to go downstair to get a hot drink which was included in the room price. The bathroom had no towels or floor mat, which made the floor very slippery when you came out of the shower and also the bathroom has no air ventilator. The room also had a tv that had access to Netflix, YouTube, Amazon prime etc, which u would need to log in using your own account details. All the channel on the TV was in Spanish, even the English movies or tv shows. I didn’t know how to change it to its original language.
Downside: I paid for a double room and 1 child bed, but because it was only me and my partner, they gave us 1 double bed where as I was hoping to have two separate beds in the room. I wasn’t happy with that. But because we was tired from a long drive, to then waiting in the reception queue for 10 mins, we both didn’t have the energy to complain and just wanted to rest. So we accepted the room as it was. But was vey disappointed that the room didn’t look the way it did in the picture and then on top of that the fabrics were releasing a lot of dust which made it hard to breathe in the room unless the window was open. But then opening the room made the room cold, so we just had to put up with it instead and be happy with whatever we got for the price we paid.
AAdamDecent hotel not far from the center or main spots (all within a walk distance).
As of pluses: friendly and helpful staff, good price for such city, parking (with electric charger) included in price (part under the building), kettle in the room and in-house restaurant+bar/cafétéria.
Can be improved: some cups to match with kettle, deep cleaning/renovation of bathroom, power sockets near bed and maybe a little fridge in the room?
AAnonymous UserAn unusual hotel only a few minutes walk from the Airport terminal. Its new, clean big rooms but oddly furnished in a cheap but flashy Chinese style. Huge new television in the room but poor tiling and cabinet fittings in the room and bathroom and a lack of toliet roll holders. The hot water was non-functional and shower plumbing odd. Perhaps these are teething problems.
VVinci7788The hotel is clean, modern with all the necessities. It’s located in an industrial area close to the airport and there is nothing around but it’s also next to a commercial center (complete with brands and restaurants) plus it’s only a 15mins to Valencia city center by car. There is also free parking within the hotel area with gate hence quite safe. The room decent (as expected) and clean. The toilet is a capsule type of toilet which works well.
Everything is perfect for the quality and price and I would give it a 5/5, except there is no air conditioning in the room when I’m travelling in May. Reason being it’s centralised and they think the weather is still decent and not warm enough to justify turning on the air conditioning. I’m not sure if they ever tried sleeping in but it was horrible. It’s like sleeping in a sauna. Having the windows open helped but around 2am, there’ll be bad smell from factories nearby. The sole purpose of a hotel is allowing the customers to rest and sleep comfortably and it has failed despite all the other features and good services. It’s such a pity
CCindyTsangThe 24hr reception greeted us during the check in. Thats was quick and we felt welcomed.
Two small lifts brings us to our apartment which is 350fts square. The king-size bed and the sofabed are well prepared, so we can take my own bed. The sofa bed is just as good as the fixed bed.
The bathroom is spacious. Water is hot with strong water pressure.
The restaurant downstairs the hotel provided a welcome non-alcoholic drink and hotel buffet breakfast. Besides ham, buns and cheese. We can also have special meals from the kitchen like a dish of avocado, Salmon, scramble eggs with a toast. The dinner is also tasty with average spending at around €30-40 per person.
The apartment has washing machine. An individual space for clothes drying rack to dry out the clothes with hot air coming from outside. Everything is well designed with new refurbishment. You will just feel at home.
The kitchen stove, utensils and plates are provided. Everything is good.
Towels are clean and toilet papers are provided enough. The soaps smell good.
I am happy to come back again next time
KkalamcandyBad experience once I arrived and checked in. I arrived at noon, a lady in front desk said it is not a right time for check in. It is ok and I understand. Then I came back at 3:30 pm, the staff said again you need to wait until 4pm. It is ok and I understand. But at this moment, another guest came and he could finish check in and went to his room, I immediately asked why he could check in but not me!? The lady said, “it depends!” What standard does the hotel has?
So, for me, I wont stay in this hotel again. Why? It depends!
VViajero por sorpresaThe hotel is very comfortable and very comfortable and the hotel is very comfortable and very comfortable. More than a valid hotel to rest and asse*** during the stay at the Grao de Castellón
DDavidOnly booked one night as it was close to the Mestalla to watch the football. Room was basic, no kettle or tea/coffee or even the standard free bottles of water. Room was on the ground floor through a maze of wood paneled flooring which at night meant that you could hear any late revelers coming back to their room quite clearly. Could also hear other residents moving furniture around on higher floors. I mentioned it to reception on check out that where the room was was quite noisy and he just went ”Yeh, sometimes” and when I told him I didn't sleep very well, he just said ”enjoy the rest of your travels”. Not even an apology or anything. The breakfast staff were lovely.
I've stayed in other 3 star hotels in Valencia that are much better than this with a lower price point, so maybe this place is a little overrated/overpriced. Good location though and obviously the selling point
SSiyuyinyinThe service is good and the room is big, but the facilities are a bit old and there is no coffee machine. The hotel is in a good location, 10 minutes walk to Science City.
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