Hotels With موقف سيارات in تشيشير, المملكة المتحدة

We arrived into Chester a good few hours before check in so wanted to ask if we could store our luggage, however our room was ready so we were told we could check in right away! (Great start!) We were also upgraded at a discount price (nice little touch there) The exterior is stunning, the revolving door (possibly my favourite part of the hotel haha) and grand staircase were just stunning! The staff were so friendly and helpful. I had cut my finger earlier in the day, it kept reopening and one of the staff was very helpful in getting me wipes and extra plasters as I’d ran out. The room itself was gorgeous!! We had a view of the back gardens which looked so nice with the autumn leaves! The bed was large and comfortable! I would love to know where to buy the pillows!! I HATE climbing stairs but they were just too grand not too. We didn’t eat in the hotel but we did have a drink in the bar whilst we waited for a friend and it was lovely. The food looked delicious. The one and only issue I had was the strange humming/buzz at night which made it difficult to drift off to sleep. However, I did bring earplugs and should have used them so that’s on me haha! Would definitely stay here again if/when we visit Chester!

The first arranged room in 311, the toilet seat cover is broken. And the next room was a dog kept barking. The reception staff rearranged another room for us shortly, their attitude is really good. But the room rearranged to 223 is in the basement, the air circulation is really not good, you can smell the strong pet smell in the hallway. And I can see the 3rd floor lift lobby had dog poo. To be honest, they were doing a dog exhibition, but they are not really well organized to avoid all the inconveniences caused. That’s not really fair to the customers who don’t expect those scenarios.