I had a pleasant stay at the Holiday Inn Express London - Dartford. The check-in process was quick and efficient, and the staff were welcoming and professional. My room was clean, comfortable, and well-maintained, offering everything I needed for a short stay.
The complimentary breakfast was a nice touch, with a decent selection of options to start the day. I also appreciated the convenience of the location, which made it easy to access nearby areas.
Overall, it was a comfortable and hassle-free experience, and I would consider staying here again in the future.
I thoroughly enjoyed my stay at this hotel and was impressed by the outstanding customer service. From the reception to the breakfast team, the staff provided warm and friendly hospitality. Special thanks to Murahi, Rohitha, Mellon, George, and Joel for their excellent service and for making my stay feel like a 5-star experience. I look forward to returning for another stay!
The room is very British style, the carpet is very soft, there is a bathtub, a shower, dry and wet separation, and the room is big enough. The hotel is at the highway intersection, not in the city. High cost performance, highly praised!
This is the 4th time I've stayed at the Holiday Inn Express in Folkestone, but the cost of this booking was hugely more than I've had to pay before. The hotel is fine, and the buffet breakfast is excellent, opening at 6am, allowing an early start on Le Shuttle.
Aside from a couple of issues Kelly, Caitlin and Marta meant this trip surpassed our expectations. From booking to departure nothing was too much trouble. With two young babies this makes all the difference. Spacious room, two cots, kids eat free, convenient parking. Location suited us with trips planned to Leeds castle and Port Lympne. Staff friendliness was great from all but especially Caitlin who was always on hand at dining times and helped with our girls. On site playground old but handy. Only minor issues were the early maintenance work / noise on our first morning, room servicing on first day and some confusion about late check out. All in all, highly recommend!
Spectacular stay as always, I upgraded to a balcony a room and we weren’t disappointed. Amazing views of the harbour, beach and the white cliffs of Dover on the large balcony. At night it was lovely clear skies and we could see France from our balcony. Room was a great size with homely furniture and furniture for the balcony too. All clean and up to a high standard. Beach and harbour is just a 2 minute walk across the road. Bar and restaurant yet again superb! I went with a dog and had no problems getting meals. Staff as always super polite and helpful they are a credit to the hotel! Highly recommend The Grand Burstin to anyone!
Breakfast was generous. The hotel is quiet. Transportation bus and driving are convenient. Free parking. In winter, park your car to the sun. Because the glass frosted, a bottle of water-washed frost was prepared in the car.
Very central location and walking distance to all major places. It’s also in the heart of the shopping area. Room is clean and good condition. Some lower floor rooms might be slightly noise at night as there is a club next door.
Friendly staff, very clean room with everything needed. Restaurant staff helpful and good quality breakfast.
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TTinaMooMooSpectacular stay as always, I upgraded to a balcony a room and we weren’t disappointed. Amazing views of the harbour, beach and the white cliffs of Dover on the large balcony. At night it was lovely clear skies and we could see France from our balcony. Room was a great size with homely furniture and furniture for the balcony too. All clean and up to a high standard. Beach and harbour is just a 2 minute walk across the road. Bar and restaurant yet again superb! I went with a dog and had no problems getting meals. Staff as always super polite and helpful they are a credit to the hotel! Highly recommend The Grand Burstin to anyone!
XXRMThis was genuinely a wonderful and most special place.
The Rocksalt Rooms are in a separate building to the Restaurant - but you check in at the latter and walk you over. Note all the streets here are cobbled, which can be slippery when wet.
They are a real BoltHole as they are described, and there are only four total. 2 on 1st floor, 2 on 2nd floor, with one per floor harbour facing. I'd definitely suggest that the upgrade is worth it.
The rooms are compact but exceptionally well presented. I've odd little niggles, theres no bedside of any kind - floating shelf would work, where do you put your mobile? And the metal bed frame is ornate and was loose on the footboard.
The biggest challenge is where to put things. There are a few hangers on the back of the door and a small set of hooks, but not a drawer or proper place at all. I get space is a real premium here - bedside with 2 drawers all you need!
The wet room is compact as everyone says. You won't keep the floor area outside the shower dry, it's not possible. The sink is a corner one with no space to place things but there is shelf in the bathroom for all your luxuries. The body wash / conditioner / hand soap / hand moisturiser are great quality.
Noise - it's by the Harbour so they start early, but for us it was part of the charm of the location, the fresh fish smell was totally incredible.
Breakfast is not to be missed, across in the restaurant with the best view, it's harbour side. Loved the granola, yoghurt, compote starter. I had English Breakfast as I was hungry, it was great quality but disappoining - it was more style over substance. The bacon is cooked to crispy, not my style at all but great quality. He had the Salmon & Eggs and it won hands down. Local, fresh, decent portion, on wonderful Sourdough. Luckily I was saved a bite.
A point or two more - the bedside light fused the circuit and the room was plunged into darkness. Looked for fuse box, could not find. Ended up in Restsurant. They had to get keys to a location they used to own but don't now (ground floor of the Rooms building). This took a while as the keys had to be obtained. I get how this used to work, but not now - the fuse box needs moving. The if we cant fix option was check out and refund - erm no!!
There is the most incredible Team member behind the Bar/ Restaurant from Bulgaria whose name I have really tsckily forgotten. For which I apologise.
She is truly wonderful and made the visit for me, id return solely to see her again!!!
Overall we loved Rocksalt Rooms and would return, to have dinner in the restaurant too!
Thumbs up from us, thang you so kindly 💕
GGuest UserIt's been quite a while since i last stayed at the Kings Arms... and this trip reminded me why!
There is very little choice of Hotels in the area, and Kings Arms is centrally located in Westerham with many decent Pubs and Restaurants in close proximity.
The Hotel had undergone a lot of fairly recent External Renovation and looks amazing from the outside... maybe one day they can progress to modernising the interior.
Bar Area and Restaurant areas are absolutely fine, and you cannot fault the friendliness and helpfulness of the Staff.
However, the journey upstairs with the threadbare carpet kinda lets you know what is instore for you inside the room.
On this most recent stay, the room itself was HUGE! I booked a deluxe Double. Massive Bed, and ample furniture.
Carpet threadbare in places and the Central Heating Radiator didn't work. A small Electric heater had been placed in the room, but due to the enormity of the size, it was inadequate to produce any real warmth in the room. Poor quality lighting.. but i thinks that made me by design!
The Bathroom was equally large, but similar to the room (and others i've stayed in previous) i suspect maybe the 1980's was the last time it had a facelift. It was adequate to take a wee, and clean my teeth.. but i could only imagine my wife's reaction to the sheer thought of taking a Bath in there!
It's such a shame really... perfect location to stay for either Business while working at Biggin Hill Airport, or for a weekend getaway with the wife.
However, if the latter... i would seriously advise to take a look across the road. You'll have a much happier wife!!
This could be an amazing hotel - but it sure does need a lot of work on the inside.
RRachel_rabbitVery central location and walking distance to all major places. It’s also in the heart of the shopping area. Room is clean and good condition. Some lower floor rooms might be slightly noise at night as there is a club next door.
AAkki_M13Overall the hotel was pretty decent. Good location and great views fron the room. But you know the building is a but old one some dont expect 5star model. You want some thing vintage and good you are in the right place. I loved it . And the staff was so lovely and friendly. I will suggest this one.
CChris J HornWhat an amazing hidden gem this is. Nestled on a hill top overlooking the marshes with Warehorn church over the road, this pub with rooms is a must for a romantic get away.
We arrived early and had a drink in the bar, which is beautifully quirky, a welcoming log fire burning and a wide selection of drinks.
We had booked ”Niddy” an attic room with so much to give, a comfy bed, roll top bath, and so much character.
The only ****** I had with the room, was the W.C squeezed into the roof space it was a little awkward to stand up and wee, but that's a small thing when it comes to such a great room.
Requesting a quiet table for dinner, we were given one in a side area and again we couldn't believe it, it was super romantic and we had the whole room to ourselves. Our waiter Muli was so good, he was attentive but not intruding, and so funny, we haven't had many meals out and he really did make the evening.
The food was excellent and the vegan burger was one of the best I have had.
The location was brilliant, if you're into walking, cycling, birdwatching or wanting to visit local sites (rye was only 20min drive away)
The rest of the staff were also brilliant, and couldn't do enough for us.
We will definitely return.
GGuest UserThe hotel was clean and the staff was very friendly. The location was difficult to find, but overall was a nice stay. Bonus that there was a whs 24hr market!
GGuest UserWonderful location, just a stones throw from the Centre of Canterbury. Our Host was lovely, very kind and welcoming.
Breakfast was not overwhelming, very basic. It was included in the price so can't really complain.
Lots of niggles with the room though..... maintenance appears to be down on the list of the priorities sadly.
Fridge didn't work.
TV had cracked plastic frame around it. Remote didn't connect to the TV. However you could turn on the TV manually....once you'd sussed out what wasn't working first.
Bedside set of drawers had handles that kept falling off.
No sink plug in the bathroom. You had to be a contortionist to see in the bathroom mirror, it could have been better positioned on the adjacent wall.
It was also a little concerning that all the electric devices had to be plugged into just one trail board.
That being said, inspite of all the niggles, it didn't stop us from having a lovely weekend stay in Canterbury - location made up for it along with Sanjeewa's hospitality.
GGuest UserI’ve been staying at this hotel on and off for 6 years. It needs a facelift. It’s tired, it’s got nothing out of the ordinary. Better is available at the same price. The only redeeming feature is the pool!
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