The hotel's view was truly spectacular, but I was genuinely bewildered by the quality of the facilities here. The basic amenities fell far short of what you'd expect from a four-star hotel back home. The bathroom, in particular, was incredibly basic. Our deluxe king room only came with two small, thin blankets and no proper duvet, and we had to make do with these for four days. We were on our honeymoon... The bed was made of two single beds pushed together, constantly leaving an uncomfortable gap in the middle. Unless we repeatedly asked for it, there was no housekeeping service for consecutive nights. Breakfast was marred by an excessive number of flies, which I understand is a common issue in Switzerland. However, the view outside the window was absolutely stunning. I rarely write such detailed reviews, but I felt compelled to share my profound experience.
Hotel near Interlaken City Center,Interlaken97.8% of visitors choose this area
GGuest User2024.04.08
Friendly front desk staff and the hotel location is gorgeous.
The frontdesk helped me with an early checkin and also upgraded my room with a bath-tub. The view from the room balcony was Mesmerizing and nothing short of a heavenly view…
The breakfast was descent, however a little short of vegetarian options.
The chocolates at the reception desk were amazing, better than Lindt. I wish I could know where they sourced them from😁
Harder Kulm (Top of Interlaken) entrance is just in front of the hotel.
The market is at walking distance and also the OST station is very closeby.
Thanks Carlton Team for making our stay pleasant and memorable…
Ciao!
I highly recommend this hotel. It's a little over a 10-minute drive from Interlaken, making it particularly convenient if you have a car. The six of us stayed in two comfortable apartments, each featuring three single beds and a balcony. From our balcony, we were treated to the breathtaking sight of the mountains bathed in golden sunlight. The apartments were equipped with microwaves, so on our first night, we bought groceries from the supermarket and cooked dinner together. The only minor point was that it felt a bit *too* natural.
Breakfast is highly recommended; it was plentiful and offered a wide variety of options, including salmon. The salt-baked eggs were incredibly tender – I made sure to have two every day! Overall, it offers great value for money.
Hotel near Interlaken City Center,Interlaken97.8% of visitors choose this area
Ttomomeow2025.04.06
Right besides train platform so it's super convenient
Check in is at the dot 3pm as we aren't able to check in even at 2.50pmish
Room amenities are good, even come with bath tub
Breakfast spread is good too
Hotel near Interlaken City Center,Interlaken97.8% of visitors choose this area
Sshuncheng2025.04.07
very nice locations. the staff there are very nice. recommend us good restaurant and tour spots. very friendly. room with nice view are plus. will come to to stay here again. walking distance to Train station.
Accommodation is very nice, everything clean, high quality. Everything available. The guests have their absolute peace. very nice, we've been to Scwendihus several times and it's very nice!
Hotel near Interlaken City Center,Interlaken97.8% of visitors choose this area
WWahn2025.05.09
The location is good, but there’s no elevator access to every floor. The room is quite old, though spacious and clean. The bathroom had an unpleasant smell, possibly from the restaurant outside. The bathtub is small and not very comfortable for showering. Breakfast was average by European standards.
We booked two rooms for a family trip and asked to be arranged closer or on the same floor. In the end, we were given two floors... The room was spacious but the facilities were simple. The service attitude was excellent. They also arranged a car to take us to the train station for free before leaving. It was very close to the Dream Hill.
This was one of the best hotel I have stayed in Switzerland. The location was perfect as it was near the airport. The staff was friendly especially Miss Noel who had sped up the check-in process. My room was very spacious which can hold 5 persons. The room was very clean and the amenities was excellent. Overall I loved the hotel very much and would recommend anyone who has big family and want the space for their comfort. The price was reasonable and affordable. Thank you Hotel Allegra Lodge for having us. I am sure that I will come back again to stay at your hotel in the coming future. From a very satisfied customer. Regards!
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WWanderfieVery nice design hotel, new and spacious, but what it’s lacking is the warmness of the staff. Only the new girl working there is pretty nice, the rest of the staff has lukewarm attitude. The first room I got was nice, they gave me a double bed instead of a single bed that I booked but upon enter, there was a pair of socks hanging on the toilet door. Called the housekeeping and they removed it but also realised the room is very hot, but AC is not adjustable as it is centralised. So they gave me a fan instead. Later at night I also realised it was pretty noisy as the alfresco of the restaurant is right beneath my room. And then the toilet shower is broken. I tried calling the reception and housekeeping at 9-10pm but nobody pick up which I assumed it’s probably not 24hrs service. I bear with the broken shower. Next day morning I asked to change the room to quieter one but I need to get all my stuff out by 11am which I did. I went to the reception and told them about the broken shower, with no apologies, the guy just say ya ya, that’s an easy fix. I’m still glad they changed the room for me. But like I say still hope for a better service with the money I paid. Also not enough hanging area in the bathroom, especially when the first room I got… no hanging area at all, so can’t hang towel or clothes.
GGuest UserGreat Location with a nice comfortable bed and bedding. They provided free pastries and fruits which is a thoughtful touch. However the staff weren’t very clear with what the paid breakfast was included. You need to pay 22 CHF for a boiled egg (not freshly boiled), a small yogurt and a bad cheese stick. Definitely not worth to have the breakfast there.
LLiliThe view from the window is very nice. The staff are very nice as well. But the room suffers from the noise from other rooms. If people come back late or wake up early you can hear their movements and talks. I was waked up in the early morning. But what more you can expect in this price.
TTurkiLocation: Excellent — centrally located and close to all essential services.
Cleanliness: Very good — rooms are well-maintained and regularly cleaned.
Family-Friendly: Highly suitable for families, with a quiet environment and comfortable amenities.
GGaoshangaoyeshanI booked a youth hostel by Lake Brienz because I wanted to bring my grown-up children to experience it.
The front desk starts work at 4pm. We arrived about half an hour early and waited on the chair outside the door.
Later, the front desk came out and asked and said she could work.
I took the key to the room and was given a low-rise with a backyard balcony, but the balcony was connected to the next door, a bit like the youth hostel in China.
The kitchen is shared and you wash the dishes and clean them up after use.
Some foreign youths are hostile and loud. If you are loud, they will restrain themselves. The sense of superiority and the desire to dominate can only mean that the quality is average, so don't mind it, just do your best.
In general, it's average. The sheets are clean. The three of us paid for a four-person room and there was no private bathroom, but the public bathroom and toilet were hygienic, not smelly or dirty.
Lake Brienz is beautiful in color and suitable for single stand-up paddling
ししん太The front desk staff were all friendly and left a good impression.
At first glance, it looked more like an ordinary private home than a hotel, but considering the location it was relatively easy to find and I didn't have to wander around looking for it.
The rooms were clean and safety was well ensured. If I had to point out a drawback, it would be that the shower and toilet were shared.
I happened to be in a room next to them so it wasn't too inconvenient.
Looking out the window with a small balcony gave me a sense of calm.
(The photo shows the building diagonally opposite the hotel window.)
爱爱爱丽莎It is about 20 minutes by train from Bern, the location is “rural”, there are farms, cows, etc. outside the window; the reception is warm, but not very English, breakfast is simple, 2-3 breads per person + tea or coffee + butter + sliced meat / cheese, etc.
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