Hotel was in the perfect location close to all big shopping centres and another plus was it was very clean. Room service was always top standard and consistent however it was big let down that the hotel didn’t communicate the spa/pool pictured was not available during the whole of my stay. If I’m not mistaken it should be clearly communicated to guests prior to accepting bookings if the included amenities are unavailable especially if for long periods. In addition, if the spa is unavailable the lift and level to the spa should be unavailable for guests to swipe to that level.. I went to inspect it (not knowing it’s being renovated) and got stuck on the level as there are no buttons to go back up..
Highly recommended however, it would be nice if the hotel was a bit more mindful with regarding the communicating to guests about renovation of spa and how long it’s being fixed + not allow access down to that level if there is no way back up
This is an impressive hotel in Latin America, especially in Colombia. Good location, quiet and convenient. The room is very spacious and the facilities are very new. The afternoon tea at 5:30 pm every day on the 13th floor is also very rich and high quality. The swimming pool is spacious and bright, and the gym is fully equipped. Not to mention in Colombia, it is also an excellent hotel in the United States. I give it 6 points out of 5. I will only stay here in the future.
This hotel is in a good and safe location, close to great restaurants and bars, as well as the National Museum. The historical downtown isn’t far either, making it a convenient base for exploring the city.
The rooms are spacious, very clean, and well-maintained. The staff are friendly, speak English, and are always ready to help. The only downside was the bathroom door, which didn’t fully close, leading to water splashing outside. Other than that, everything was excellent.
Another bonus is the Georgian restaurant right next to the hotel. The food there is incredibly authentic and delicious - highly recommend it if you’re looking for something different!
Very good! The location is close to the convention center, which is very convenient for attending exhibitions. There are convenience stores such as OXXO nearby, and it is very lively and safe to go out to buy things at night.
The gym is great.
The restaurant is good and recommended by local partners.
The most recommended is the laundry service, which costs 45,000 pesos (about 12 US dollars) for a laundry bag and can get everything done. They will even fold it for you.
I stayed at this hotel for a flight connection, and it was a wonderful hotel.
Located a few kilometers from the airport. There is a shuttle bus every hour.
The staff's customer service is great and the rooms are clean.
Even late at night, there was a snack corner next to the front desk where we could get donuts for free.
There is also an espresso machine in the room, so you can relax.
Breakfast was also very delicious with a wide variety.
I would definitely like to visit again when I visit Bogota again.
I booked the hotel for my sister and her son, it was my nephew’s birthday… the service, food, room, location and place was AWESOME. The staff new about my nephew’s 4year birthday and they brought a cake and they treat him as a king.
Ctrip shows that it can provide currency exchange services, but it does not.
The room is relatively large and the soundproofing is poor. I stayed for a week, and it is often noisy upstairs and outside the door. The breakfast is relatively simple and the service is average.
When I first checked in, I said that there were slippers for free, but I didn’t give it to me at the time. Later, I said that every pair would cost more than ten dollars when I needed to use it.
Generally speaking, it's so-so. There are good and bad.
The hardware of the hotel itself is completely fine, in line with W's usual temperament. The room is large, the breakfast is good, the gym is also large, and the facilities are complete. I didn't expect a lot of things to happen when I checked out. I didn't expect to have breakfast. Pay tax, you need to pay tax if you don’t eat breakfast, and the tax they said is 60 dollars a night, no one told us about this problem when we checked in, and it didn’t solve it after more than an hour at the front desk The problem, it feels like a black shop, what kind of tax is charged when you check out when you stay in a hotel for the first time
Some of the ladies at the front desk were very nice and very respectful, but there were some gentlemen who was quite rude, and there was a young bartender who kept harassing us for more tips even though it was on the bill. When we checked in we parked across the street the car was outside for 5 minutes the security watched the tow truck take the car and then they came in when the car was already loaded it almost seemed like they were in cahoots with each other, but I can't confirm that, but it seemed a little odd that they watched I'll call get towed cost us over a million and a half pesos to get out car back
This hotel is very well decorated, very clean, the service is very good and very welcoming, the hotel restaurant tastes good, the location is very convenient, and the price/performance ratio is very high. Recommended!
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GGuest UserHotel was in the perfect location close to all big shopping centres and another plus was it was very clean. Room service was always top standard and consistent however it was big let down that the hotel didn’t communicate the spa/pool pictured was not available during the whole of my stay. If I’m not mistaken it should be clearly communicated to guests prior to accepting bookings if the included amenities are unavailable especially if for long periods. In addition, if the spa is unavailable the lift and level to the spa should be unavailable for guests to swipe to that level.. I went to inspect it (not knowing it’s being renovated) and got stuck on the level as there are no buttons to go back up..
Highly recommended however, it would be nice if the hotel was a bit more mindful with regarding the communicating to guests about renovation of spa and how long it’s being fixed + not allow access down to that level if there is no way back up
GGlobetrotting’This was my first time staying at the hotel. It was a cute, newer building. There was less rooms than the typical hotel which I liked. The staff was friendly and it was located in a quiet street in Bogotà
ZZHENGCtrip's price is super good, and the software of the four seasons is not good enough. Slippers are more upscale than the average five-star, towels are thicker and softer, surrounded by places to eat, satisfied.
GGuest UserThe apartment is located in the heart of the historical center of Bogota, on the 4th floor with lift, and is spacious with a large flat-screen TV, a good Wi-Fi connection and a code lock. The kitchen is modern as well as the bathroom and the room. The only negative point is that I did not find the dryer and the rental agency (8th floor) told me they were going down to me immediately but after more than an hour he never did.
JJavier CharryEl hotel fue muy acogedor, queda cerca del movistar arena y la embajada norteamericana. El personal de servicio muy especial y atento recomiendo mucho este lugar. Volvería nuevamente.
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