It was my first time staying here. I saw the high ratings online and decided to try it out. It was worth the trip. The boss was very friendly and responsive. He answered my phone call in one second and listened to my requests patiently. I have to give him a thumbs up. The room was clean and comfortable, the bed was soft and comfortable, the room had good lighting, and it was very quiet. It was also very convenient to take a taxi around. It was very close to the airport. The hotel was actually better looking than the photos. The layout was very reasonable and the facilities were very new. The sanitation was very clean, and the hotel management was very good. It was very quiet at night, and the pillows were especially comfortable. I slept well all night. The boss was very reliable. He replied in seconds every time I contacted him. I could also eat Chinese food made by the boss himself, which was very authentic and healthy. It soothed the Chinese stomach and made me feel the warmth of my family in a foreign country. If I hadn't followed the tour group later, I really wanted to stay here all the time. It is the first choice for Chinese people traveling in Cairo and I will buy this hotel again.
Wael and Abdo made trip amazing. Concierge team 10/10. Hugely let down by Ahmed GM of front of house who was incredibly rude when asked about Marriott bonvoy benefits on laundry and spa. Started shouting and even swore at me in Arabic to his collegague. He thought I didn’t understand Arabic but I understand both Arabic and Russian. All good though his behaviour will be reported to further boards in the Marriott Group.
Kind Regards
Adam
When I checked in initially everything was lovely. They charged me $80 for an extra person in the room. The view was lovely and I was upgraded as a Marriot gold Member. The next day was not so lovely. I told them I would like to extend and was told I had to do that through Booking. What? Ok. So I rebooked with Booking and I guess they didn’t get the information. I showed them the reservation and that I paid. They called me incessantly and were rude as hell even though they had my Amex on file. It was ridiculous so I checked out and went to Le Meridian. So much better. Stay there. It is even connected to the airport. They have several restaurants and the staff is amazing. The view was lovely at the Ritz though.
The hotel is very new and the interior environment is very good. Compared with the outside of the hotel, it is a paradise inside and a world of fireworks outside. The hotel is located by the Nile River. However, there is no viewing area by the Nile River, and the fence blocks the way. The breakfast is also good and rich. The gym facilities are also complete. Suitable for business travelers
The hotel and staff were phenomenal. The reason I took one smile away for facility, was I wanted to get a pedicure and they gave a referral in the mall that was terrible. They should not refer anyone there; it was uncomfortably juvenile in the environment. I ended up leaving after waiting 30 minutes listening to workers talk, argue, show pictures on each other's phones. Other than that, it was an incredible experience.
Khaled Abdelkhalek with the concierge was outstanding. He was taking care of every need. I booked 2 tours thru 4 Seasons with Marwa, she is on an entirely different universe, so intelligent, kind, intuitive, and I could keep going with praise. If you ever need a tour, she is the one for you!! I also had Mohammed as the driver, between Marwa and Mohommed, they are the dynamic duo. I feel so fortunate and honored to have met and been able to spend time with them.
I had several hours to wait for my flight, so I sat in the lobby and had something to eat and drink, they were so accommodating. I do not recall if her name was Daliah or Liza but she was great. Took care of me and was very kind.
I travel a lot alone, and it can be tricky sometimes, but the people at the 4 Seasons made it seamless and like home!
Throughout our stay, the staff at this hotel were extremely welcoming and helpful. The rooms were impeccable and extremely comfortable. Our breakfast was delicious and the location was convenient to major attractions in Maadi, which we also enjoyed.
The room was clean and tidy and comfortable, and the service was thoughtful, especially the Chinese aunt who was cooking. She was very warm and generous, the transportation was convenient, the boss was young and had communication skills, and everything was in place. I would go to Egypt and stay at this hotel in the future.
We stayed for 1 night. The location is great, right in Tahrir square, in the center of Cairo, and opposite the Egyptian museum. The rooms are large enough and surprisingly clean. Serving Egyptian local Felafer and Beans for breakfast. The employees are caring and friendly. If I were to come again, I would definitely stay here.
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79 reviews
7.7/10
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GGailThe hotel and staff were phenomenal. The reason I took one smile away for facility, was I wanted to get a pedicure and they gave a referral in the mall that was terrible. They should not refer anyone there; it was uncomfortably juvenile in the environment. I ended up leaving after waiting 30 minutes listening to workers talk, argue, show pictures on each other's phones. Other than that, it was an incredible experience.
Khaled Abdelkhalek with the concierge was outstanding. He was taking care of every need. I booked 2 tours thru 4 Seasons with Marwa, she is on an entirely different universe, so intelligent, kind, intuitive, and I could keep going with praise. If you ever need a tour, she is the one for you!! I also had Mohammed as the driver, between Marwa and Mohommed, they are the dynamic duo. I feel so fortunate and honored to have met and been able to spend time with them.
I had several hours to wait for my flight, so I sat in the lobby and had something to eat and drink, they were so accommodating. I do not recall if her name was Daliah or Liza but she was great. Took care of me and was very kind.
I travel a lot alone, and it can be tricky sometimes, but the people at the 4 Seasons made it seamless and like home!
GGuest User#性价比高##清洁卫生##交通便利##服务周到##fully equipped##环境好#Very happy to share this hotel, and the boss~Emad.Abeer is very nice people, friendly and helping, enjoy living in the hotel~cool. A hotel worth staying in, the boss is particularly good, helpful, breakfast, the price is very affordable, the cheapest one nearby, there is a local style ~ In short, will not regret 😄
KKangsitandinuofu-luozihuangdaopoThe room was clean and tidy and comfortable, and the service was thoughtful, especially the Chinese aunt who was cooking. She was very warm and generous, the transportation was convenient, the boss was young and had communication skills, and everything was in place. I would go to Egypt and stay at this hotel in the future.
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