I booked this hotel because an offer meant it was the same price as the nearby Ibis Budget. It's a much nicer looking hotel than that, friendly and attentive staff and nice decor. The room is spacious enough with everything you'd need, including a hair dryer (such as they are at hotels, you're better standing in front of the AC vents tbh). I was asked if I was dining tonight and since there's not much else around the area except for more hotels I said yes, and was told they were expecting it to be busy so they took a reservation for me. I had a drink at the bar (£7.40 for a pint of Camden Hells, that's how you know you're not on holiday anymore, ouch!) and then had my meal; I had olives, garlic bread and lasagna, all very good. A little pricey but always have to remember you're paying airport premiums, because what else are you going to eat? The Tribe website advertised a 24 hour ”Grab and Go” shop that sold drinks and snacks, but the one at Manchester Airport seems to close at 4pm, which was before I'd even checked in. This was a little disappointing, there were plenty of staff about so not sure why the shop has to close so early. I wanted some soft drinks to drink in my room and while you can order then at the bar and take them upstairs no problem, you're paying bar prices (maybe this is why the shop closes so early, though I'd like to think it wasn't). There were no vending machines or anything around either so once the restaurant and bar close there's nothing to eat or drink. Maybe this is just me but I like at least having the option of a small snack or drink at night. But then again I realise this hotel is probably aimed at a different kind of traveller than me; much more of a business trip kind of vibe rather than a lone traveller looking for bargains. That said apart from the Grab and Go counter closing at 4pm there was literally nothing to complain about here, especially with the price I paid. A nice way to start or end a holiday/trip.
They have a really large parking lot. It seems breakfast is included for all guests. The room design is great, and I especially loved the red armchair and table.
Hotel near City Centre,Manchester77.5% of visitors choose this area
GGuest User2025.08.03
Very beautiful downstairs/reception area. You are expected to check in using a machine.
There was a tea and coffee station on the same floor as my room which was good (no tea/coffee in the room)
The rooms are good (mine only cost a few pounds more than the Travelodge, for the same night). But the downside for me is that the rooms seem very over-engineered. A bit like it was someone's vanity project to create a hotel like this, rather than
considering what makes guests lives easier.
Overall I'm glad I stayed and experienced it and I do recommend it as a good hotel.
Hotel near Northern Quarter,Manchester1% of visitors choose this area
CConfea232025.05.30
Honestly has to be one of the nicest hotels ive ever been in and definitely in such a great location to the co-op live arena up the road. Bed was super comfy, shower was bliss and the little kitchen bit was adorable. 10/10 will definitely come back here for future visits to manchester!
It was convinient to travel to Ethihad stadium and city center if you have a car. It might be difficult if you want to only use pilublic transport. The room was clean and the breakfast was also good
The hotel location is quiet and a couple of hundred yards from the tram. It is the other side of the quay from Media City that offers a large variety of restaurants.
The hotel was clean and tidy albeit basic. The bed was comfortable but the pillows needed replacing.
The hotel breakfast was fine and good value.
The hotel is in a great location, very close to both the train station and Terminal 2 (though some of the roadworks around the area are a little confusing this isn't the hotel's fault). It has a bar and small restaurant with a pool table downstairs, along with some vending machines. The restaurant does things like pizza, burgers, simple pastas etc.; I got in the lift with someone taking some pizza back to their room and it smelt amazing so I had to get one! A little bit pricey, but that's kind of expected for airport hotel food, though it was worth it as the pizza was freshly made. Very convenient being able to take it up to my room and chill out. The room itself was more than adequate, clean and had everything you need. I'm not really sure what more they could do to improve things at the kind of prices you pay for hotels like this. In fact in some ways it was better than more expensive hotels in the area simply because I liked having the vending machines on site to buy a drink or little snack late at night where other hotels have long shut up everything and there's no one about and nothing to buy. It was over £20 a night cheaper than other hotels in the area at the time I booked it so again, I really don't know what else you can ask for. I did try to book a stay on my return but prices had gone up and it was the same price to stay at one of the nicer hotels nearby; if that's the case then by all means go for the nicer hotel but if you're early enough to take advantage of the cheaper prices this place offers it's definitely worth it. Negative reviews seem to focus on there being no hairdryer (who cares, bring your own) or Chinese people complaining about there being no bottled water or slippers something; I'd rather save £20 on the room than some pointless gesture like free bottled water and slippers. Someone mentioned they couldn't check in until 3pm... isn't that the normal check in time for hotels? What are these people smoking, honestly.
After an exceptional stay at the Wigan Holiday Inn Express on September 20th, 2024, I didn’t expect such a stark contrast in service at another location within the same hotel group the very next day (September 21st, 2024).
This time, we experienced a completely different attitude at the front desk—rudeness and dismissiveness. Despite multiple requests for assistance, such as having my room closer to my friend’s, an hour late check-out (which my friend was granted), and fixing the issue with my room’s air conditioning (my friend’s room was fine), we were met with vague, unhelpful explanations that treating a fool. It felt like dealing with political officials dodging direct answers.
For the first time ever, I left a hotel feeling genuinely angry. They might be better suited for a career in politics.
Ibis is surely a budget hotel, amenities are basic but will definitely give you necessary things you need, we liked that the shower room is separated with the toilet. Superb location, value for money. We wish more sockets to plug in and the position of the hangers are too small to hang items.
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117 reviews
8.4/10
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8.7/10
Very Good
GGuest UserWow! This is truly the best hotel in Manchester! Every room is unique. The rooms on the first floor have high ceilings which gives it a grandeur feel. The staff are excellent and really pull the stops out to make your stay here extra special. The complimentary drink to meet other hotel patrons between 5-6pm is a welcomed touch. The food in the Refuge restaurant is of a high standard and I can honestly say that their Sunday Roasts are one of the best I have ever had. Breakfast was also of excellent quality. Sunday evening live jazz in the bar creates a great vibe. What I truly like about this 5* hotel is the atmosphere. Unlike most hotels, this hotel does not have that lifeless clinical feel that the majority of hotels who are catering to business clients. There restaurant and bars are of a quality where you would want to go even if you are not lucky enough to stay in the hotel. I would definitely recommend a stay here.
GGuest UserThis is an amazing hotel great location right in the centre near the shops a short walk from couple of train stations. Very friendly and polite staff nothing was too much trouble we were able to drop our bags early doors so we weren’t carrying them round and they were in the room when we checked in. Checking in and out was easy no problems fab bar area we booked our table for teatime just incase it got busy as we had a voucher towards evening meal which was lovely! Room was a good size clean and modern with little touches bed and pillows amazing! Overall a fantastic experience would definitely recommend to anybody and would return myself. A huge thank you to the staff especially the young gentleman (sorry didn’t get his name) who looked after us from dropping bags off to checking in to helping with purchases and leaving he was a credit to the Brewdog Hotel very friendly made the time, amenable nothing was too much trouble for him went above and beyond to make our stay a great one!
ZzerqaI'm a regular stayer...all staff no me...but this time there was a lady...eho was asking me to pay again....when I already paid via trip.com... there were other customers waiting...she had no idea of data protection...she said. The price of how much I paid online and she said room number out loud...haha...
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