Hotels With مسبح in كنت, المملكة المتحدة

We had a great time at the Holiday Inn in Rochester. Tamia, the receptionist, provided excellent customer service and recommended a fantastic Indian restaurant when we requested after hours. The room was basic but clean and equipped with everything we needed. Although we didn't have time to use the pool due to our late arrival, we thoroughly enjoyed the delicious breakfast prepared by the chef. We look forward to staying here again. Thank you!

Disappointed with the pool , dirty, no cups available for water, locks broken on doors . Floor slimmy. Room ok but dusty at the bottom of the tea station, fan not working in bathroom, Breakfast was terrible, orange juice was really watery and tasteless , plates too hot and no serviettes provided to hold , cereals were ok , no pastries very poor selection for the price , bread was cheap and soggy and when toasted burnt...yuk ! Too much pepper on the tomatoes , baked beans cheap and nasty , sausages were nice, bacon horrible and cooked in clumps so some were under cooked and some extremely crispy and salty. For the price of £17 a head , I think the breakfast was 1/5. lady staff member was very nice, polite and helpful 5/5. Sorry to say but we won't be back 😞

We booked this hotel for location and spa. The hotel was lovely but the spa was dirty and lacking in spa experience facilities. I feel this should be sold as a hotel with a pool. Disappointing spa experience for a 4* hotel and feel like this hotel has miss advertised the facilities. The shutter to the spa was down before 6pm on Valentine’s day. At check in we were told that you will get towels and robes at the spa and last entry to the spa was 8:30pm. When we arrived at the spa area reception we were only given a towel and told robes are only for guests on a spa package, contradiction to what we were told at checking in at the hotel. The pool area and changing rooms was very dirty. The pool side showers were out of order and looked like they had been for a while. The area where the jacuzzi used to be had been boarded up and looked like it’s had been for a long time. The pool was cold and also dirty.

The hotel itself needs a new lease of life. A lock of paint, change carpets and mordenise the bathrooms and furniture. Our chair had stains. Apart from that wow lovely grounds my goodness, staff friendly and helpful, lovely touches like the water and juice available in the reception lobby nice decorated. Loved the gym and pool area too especially the jacuzzi very nice. The ceiling above the roof needs attention, plenty of parking very good and the beds were super comfortable. The TVs well needs bigger and newer ones. Breakfast very nice thanks.