Hotels With مسبح in استان پاناما, بنما

Big disappointment. Booked it for the last 2 days of our holiday with intention to relax. They provided us with a room but we had to changed it after one night because they started to do some maintenance work on that floor. The second room had moist problems, a bad smell and a wet floor in the bathroom. People working there are very indifferent to their guests with some exception. Pool is nice but staff is very busy chatting with each other instead of looking after their guests. Way to overpriced. Much better options around with better pricing and service!

This is a very overvalued hotel, in reality the amenities are quite a low standard, rooms need minor renovations, and the housekeeping and maintenance services need proper improvement! Maintenance issues: the sink had overspread issue, drainage issue, toilet had overfilling issue with a noise, shower vents didn’t close fully, unless you master the “secret”; floor in the bathroom was steep towards the bedroom area, instead of being steep towards the drainage hole, the entrance door wouldn’t close without noise because of touching the floor.. Housekeeping: they attended the room only after i asked and reminded. Even then they once didn’t clean the floor, twice didn’t provide refills of the amenities (water, tissues, etc.). Only after my kind complaint to the reception, they finally fixed the issues. The reception and restaurant staff are very nice, kind, and attentive! Thanks and well done!