Lotous Pavilion

I came to this restaurant to eat when I stayed at Nanyuan Hotel many years ago. It seems that the name was just Lotus Hall at that time. I had a good impression. This time, I came to Suzhou for one night for something. I stayed at Nanyuan Hotel. After settling down, I took a walk in the garden and came to the restaurant. I saw that the name of the restaurant was changed to be more artistic. It opened at 5 pm. When I entered the door, I was told that all seats were reserved. A gentleman who looked like a supervisor was also muttering that it seemed that some priority seats should be reserved for guests staying in the hotel. Fortunately, the girl checked that there were guests who had reserved at 6:30 pm. We had enough time to eat first, and it was almost the best position in the restaurant, next to the window, and there was a green garden outside the window. Looking at the menu, there are many changes, even Maoxuewang and the like, but it’s a pity that there are fewer traditional Suzhou dishes to choose from. I ordered a few dishes, and the dishes were very good. The appetizer hawthorn cake was pleasing to the eye and melted in the mouth. The shepherd’s purse spring rolls were also done just right, and the first-class glass pigeon was crispy. For the main course, we chose the braised snowflake beef ribs in sauce, which was not only full in size but also delicious in taste. The red noodle soup was just average. Unfortunately, the service level of such a restaurant is a bit behind. They charge a 15% service fee, but they never took the initiative to change the pelvis. When the pigeon bones were full, we asked for a change of pelvis, but a male waiter who passed by rushed to change it. Several female waiters just stood there blankly. In addition, the invoice was said to be electronic, but I didn't receive it three days after returning to Shanghai. I called to ask at noon, and the person who answered the phone said that he was a temporary worker and didn't know. He asked me to call again in the evening, and didn't take the initiative to record my request and contact information. I waited for three minutes at the switchboard in the evening before the call was connected. Then I added WeChat and provided detailed invoicing information. After another day, I still didn't receive it. I called again and asked, and the reply I got was that the paper invoice was placed at the front desk of the hotel, asking me if I could pick it up when I was free. Under normal circumstances, even if I live in Suzhou, the restaurant should send the invoice to me. This is the case for ordinary restaurants, and high-end restaurants in five-star hotels should take the initiative to do so. It's been a week now. I'll see if I can receive the invoice in the office tomorrow, my first day at work. Alas, the service level of the restaurant has dropped significantly.

Nanyuan Hotel is a garden-style hotel. Staying here not only allows you to experience the beauty of Suzhou gardens, but also allows you to taste Suzhou cuisine at Soo He 1929. The restaurant is run by a famous chef. The dishes are delicious and tasty.

Nanyuan was particularly quiet in the drizzle. We arrived early and the restaurant was empty except for the staff. We enjoyed a rare half-hour private dining time. The tea was fragrant, the dishes were exquisite, and the service was very thoughtful. It was definitely enough for two people.

As a senior traveler, I am quite picky about hotels, but I have to give Nanyuan Hotel five points. 1. Hotel quality. Compared with five-star hotels in other regions, the facilities and living experience in Nanyuan's rooms are very good. Although it is an old building, the interior is well maintained, clean and sanitary, and the details are very well done. The hotel furnishings are very tasteful, and the guests' utensils are all disposable packaging, which is safe and comfortable to use. 2. Service quality: From the lobby to the room, you can feel the enthusiasm and sincerity of the service staff all the way, not just courtesy. The front desk checked in and told a lot of details. Although it doesn't matter if you say less, it feels very warm to say these few more. When I got to the room, the lights and air conditioner had already been turned on, and there was a welcoming atmosphere. The toiletries in the room are L'Occitane, needless to say. From the small snacks to the Biluochun tea and the incense for the guests, they are all highlights. In particular, after the waiter Zhang Xiuhua found out that we used incense, she also wrote a service card and prepared a few more incense when cleaning the room. The high quality of Nanyuan Hotel is highlighted in every detail. When we left, the lobby manager specifically asked us about our experience of staying in the hotel. We had a great time chatting and provided a lot of practical information. With such attentive employees, it is no wonder that Nanyuan Hotel has maintained such a high reputation. 3. Environment and location: There is no need to elaborate on the environment of Nanyuan Hotel. It is all transformed from celebrity residences. It can be seen that the location and environment are carefully designed. Now that the people can share them, it is also the superiority of socialism. It is located in the old city. Although it is about one kilometer away from the famous Humble Administrator's Garden, Lion Grove, and Pingjiang Road, there are many old shops around. Tongdexing, Xishengyuan, and Old Suzhou are all choices for gluttonous travel. However, there are more choices for locals on Fenghuang Street towards the Humble Administrator's Garden. For example, Zhenxinyuan Shengjian is many times more delicious than the famous Dumb Shengjian. Sitting among the locals and enjoying the food is another kind of relaxation and comfort. You can also find local farmers' markets along the street. It is the season when Suzhou fruits are fragrant. Bayberries and peaches are juicy. How can you not eat them? So if you want to understand a city, you have to start with the food and life of ordinary people there. This weekend leisure was very wonderful, Nanyuan was a delight to the eyes. The people I met, whether they were drivers, service staff or fruit vendors, were all friendly. I learned a lot from Suzhou, which rained one day and was sunny the next. Thank you Nanyuan!

The environment is first-class, the service is very good, and the taste is definitely worthy of the title of a five-star hotel. We ordered stir-fried fish fillet, duck tongue in fermented rice, and meat in sauce. The stir-fried fish fillet was fresh and tender, the duck tongue in fermented rice had a strong fermented rice flavor, and the meat in sauce was fat but not greasy.

This score is for the waiter. It was a rainy weekend night. I was holding my child and was too lazy to go out for dinner. I went to the Lotus Pavilion in the hotel and asked. When it was full, they took the initiative to leave my husband's mobile phone number and told us to notify us immediately once a seat was available. After waiting for about half an hour, we were arranged to sit down, and the children's dining chairs and tableware were already placed. The hotel has a good reputation, but unfortunately many dishes are on the menu, but not in the actual order. So dinner will follow public opinion and eat less. The price is OK, the quality is good, and the taste is good! The variety seems to be a bit small.

Smoked fish: Although it is a cold dish, it is still hot when served, crispy and sweet. I like it, but my family thinks it is a bit sweet; Braised pork with bamboo shoots: The bamboo shoots are very tender, and the meat is not sweet, but a little woody. Fortunately, it is not as sweet and greasy as imagined; Fried river shrimp: The river shrimp is very fresh, tender, and slightly sweet. The sweetness is acceptable; Cordyceps duck stew: Very fresh, very fresh